Find and compare 4 Star hotels in Abbotsford

"Worst place I ever stayed. It took them 2 weeks to give my room deposit back on my credit card. And one on my bank card they still haven’t given me. The bathroom window didn’t close all the way and has no locking mechanism on it. I had ants all over my floor I was killing each day I was there. Absolute nightmare "

"the property has seen better days "

"Spacious, clean. Downside is huge road noise due to location. Needed ear plugs "

"The room looked like an old hotel, there was dust particles on the night stands next to the bed, behind the nightstands there was crumbs and dust which was completely visible. The bed sheets had hair and lint in it. There was crumbs and dirt along the edges of the box spring and frame. You can visibly see it. When you open up the bed sheets. There was stains on the carpet. The shower pressure was low. The extra door lock on the room was loose. There were stains on the walls and ceiling. We went to front desk and asked to switch rooms. The lady was kind and gave us keys without hesitation. We went to the next room on the other side of the hotel and this room was the same way. But to add some of the lights in that room were flickering like they needed to be changed so I went back to front desk and told them I’ll just keep the same room. I’d thought I’d sit in the hot tub in the pool area, but the hot tub only had 5inch of water in it, there was a garbage can next to it full of pink insulation sticking out of the can. Which is a safety hazard to have that open where people walk by to try to enter the pool. The elevator wasn’t working. I had lots of luggage with me because I was flying back home in the morning. None of this was showing on the pictures when I booked my room. It did not say the place was under renovations. I would have switched hotels, but I didn’t have the extra money to check into another hotel plus to be moving my luggage at night, I had an early flight "

"Comfortable stay"

"We did not have a hot tub. The hotel office was under reconstruction, was not clear on where to go to check in. I reached the make-shift receptionist area and the lady at the front desk was not very polite or welcoming. I felt like I was a burden for being in her presence. I smiled and she just looked past me. The parking was impossible as I had to let the front desk know that I parked in one of the charging stations, as the garage was full(I do not own a EV), and I paid to park every night of my stay. We come to the Promenade every year for our anniversary; however, after this last stay, I think we will be looking for another hotel."