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Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
4.5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Property video
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Indoor wedding
7 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Dolphinaris Tulum
    ‪6 min walk‬
  • Riviera Maya Golf Club
    ‪18 min walk‬
  • Akumal Beach
    ‪6 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪78 min drive‬

Room options

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe-Adults Only)

7.6 out of 10
Good
(20 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

8.0 out of 10
Very good
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe Swim Up)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, in-room safe, individually furnished, desk

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

8.0 out of 10
Very good
(81 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Room (Deluxe)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

1 bedroom, in-room safe, individually furnished, desk

Junior Suite, Oceanfront (Deluxe)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

About the area

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. Xel-Há Park and Akumal Beach are also within 6 miles (10 km).

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 18 min walk - 1.5 km
  • Aktun Chen - 18 min walk - 1.5 km
  • Akumal Beach - 6 min drive - 6.7 km
  • Half Moon Bay - 10 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

4.5-star beachfront property near Akumal Beach
Bahia Principe Luxury Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Summer fun is a breeze at Bahia Principe Luxury Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

This 4.5-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include dining tables. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

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Bahia Principe Grand Tulum - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.2 out of 5, Very good, 1,429 reviews
Bahia Principe Grand Tulum - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Dining table
  • Free babysitting
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 1.8 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 660 out of 1224 reviews
Rating 8 - Good. 300 out of 1224 reviews
Rating 6 - Okay. 133 out of 1224 reviews
Rating 4 - Poor. 67 out of 1224 reviews
Rating 2 - Terrible. 64 out of 1224 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dea, Staten Island

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a decent experience.. for the week that we were there, there was no restaurant reservations available so we didn't get to experience that part. We ate at the buffet which for the most part had the same foods every day.. different types of rice, pasta station, some type of meat variation.. not much to our likings. After day three you get bored of the same food over and over again. We experienced some dislikes from staff here and there (from front desk and one of the bartenders at the cova beach bar) other than that.. the experience was overall decent but I would not ever return to this hotel again. The beach had a lot of Algae, the staff was amazing in keeping up with cleaning the beach, however by 4pm you couldn't get in the beach water due to overwhelming of algae.
Stayed 7 nights in Jun 2025

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great all inclusive! Beautifully landscaped, great buffet and a la carte dining options. Friendly staff, welcoming
Stayed 9 nights in Apr 2025

10/10 Excellent

Candelaria Soledad Navajas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort and amenities, its huge, from casino, shops, all kind of different restaurants. Adult only areas are perfect, the infinity pool it’s beautiful and very peaceful. Spa service, analy ( don’t remember well her name) she was amazing, very kind and warm. Some of the staff at restaurants were super friendly and try to help you,Tania F&B manager was amazing, but unfortunately we came across a few that wouldn’t be interested in assist with some dietary restrictions if they weren’t allergy. Overall is a great property, huge and you don’t need to leave if you don’t want too cause they have all kind of entertainment. I’ll definitely recommend it.
Stayed 10 nights in Apr 2025

10/10 Excellent

Maria G, Macungie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting and close to the beach.
Stayed 12 nights in Mar 2025

4/10 Poor

George

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Room temperature was unacceptable and never got resolved. Didn’t sleep well the five nights we were there
Stayed 5 nights in Mar 2025

10/10 Excellent

Giovanna L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with fantastic staff
Stayed 5 nights in Apr 2025

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back! The property is wonderful and the food is fantastic.
Stayed 6 nights in Apr 2025

10/10 Excellent

Paul Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, good food selection at the buffet, nice selection of pools and everything is within walking distance. Very convenient to get around the resort with shuttles and meet up points all over. Bottled water available, and a mini fridge that is restocked daily to make things even more comfortable.
Stayed 5 nights in Feb 2025

4/10 Poor

ryul

Liked: Staff & service
1. Smells from linens 2. Foods were salty or no taste. 3. No room ssrvice. It said free 24hrs room service, but conceiere
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie, Grosse Pointe Farms

Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah Louise

Stayed 5 nights in Mar 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great property.
Stayed 7 nights in Mar 2025

8/10 Good

Yanique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nice place for vacation . The things I like you can enjoy the other three hotels inside
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining options, great pool and location next to the beach. Beach and ocean were excellent. All staff and entertainment staff were great.
Stayed 6 nights in Mar 2025

6/10 Okay

Arielle

Travelled with group
Liked: Amenities
I wouldn't recommend this property
Stayed 5 nights in Mar 2025

10/10 Excellent

Dargain, mehtuen

Travelled with family
Liked: Property conditions & facilities
It's very nice property
Stayed 4 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
It was our first time at this resort and we had a good time!
Stayed 7 nights in Mar 2025

10/10 Excellent

Lindsey R

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere, always something to do
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Stayed 4 nights in Mar 2025

10/10 Excellent

Lydia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly would recommend!!
Stayed 3 nights in Mar 2025

8/10 Good

Collin Matthew

Stayed 7 nights in Mar 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities
We needed to pay for an upgrade to the renovated suites. the first room in the older part of the hotel was unacceptably run down. that said, the new section was GORGEOUS and worth every penny. The Buffet was very good, drinks mediocre and staff lovely. extremely difficult to get into any of the restaurants other than the buffet, but don't recommend the italian or seafood option, as they lacked ambiance, service was fair at best and food meh. I would stay here again, as it was a good value. It is important to note that hotel almost two hours from the cancun airport during times of traffic and normally about one hour twenty without.
Stayed 7 nights in Mar 2025

8/10 Good

Dan, null

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Front desk upgraded us to adults only building. Guest services were extremely friendly and accommodating. The grounds were beautiful. Only dislike was the high pressures sales tactics for their Privilege Club (which is not a requirement to attend).
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicholas John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025