Bahia Principe Explore Akumal - All Inclusive

4.5 star property
4.5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Explore Akumal - All Inclusive

An aerial view of a resort with multiple swimming pools, beach areas, and palm trees.
Property video
An aerial view of a beach with a wooden pier extending into the water, rows of palm trees, and a sandy beach area.
An aerial view of a residential area with multiple apartment buildings, each with multiple floors and balconies.
A spacious lobby with a high ceiling, a central column, and seating areas.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪6 min walk‬
  • Place, Riviera Maya Golf Club
    ‪19 min walk‬
  • Place, Aktun Chen
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪83 min drive‬

Room options

Junior Suite (Superior)

8.0 out of 10
Very good
(85 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Room (Deluxe-Adults Only)

7.8 out of 10
Good
(22 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Room (Deluxe)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Room (Deluxe Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Junior Room (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. South Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 19 min walk - 1.6 km
  • Aktun Chen - 19 min walk - 1.6 km
  • Akumal Beach - 7 min drive - 7.8 km
  • Xel-Há Park - 8 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬11 min walk
  • ‪Restaurant Kukulkan - ‬10 min walk
  • ‪Thali Restaurant - ‬14 min walk
  • ‪Restaurante Yucatan - ‬13 min walk
  • ‪The Truck - ‬8 min walk

About this property

Bahia Principe Explore Akumal - All Inclusive

4.5-star beachfront property near Akumal Beach
Bahia Principe Explore Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Bahia Principe Explore Akumal - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a steam room, and a fitness center. Free self parking is available.

This 4.5-star Akumal property is smoke free.

  • 728 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bahia Principe Explore Akumal - All Inclusive offers 728 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include dining tables. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Dining table
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle tours
  • Bicycles
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pickleball court
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 10 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.13 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

How close is Bahia Principe Explore Akumal - All Inclusive to the airport?

Bahia Principe Explore Akumal - All Inclusive is 41.3 mi (63-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Explore Akumal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Bahia Principe Explore Akumal - All Inclusive.

How close is Bahia Principe Explore Akumal - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Explore Akumal - All Inclusive offer free breakfast?

Bahia Principe Explore Akumal - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Explore Akumal - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Explore Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Explore Akumal - All Inclusive?

This property offers free self parking.

Does Bahia Principe Explore Akumal - All Inclusive have a pool?

Bahia Principe Explore Akumal - All Inclusive features 3 outdoor pools.

Does Bahia Principe Explore Akumal - All Inclusive have a restaurant?

Bahia Principe Explore Akumal - All Inclusive is home to Riviera, which features international cuisine.

Does Bahia Principe Explore Akumal - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy reflexology, aromatherapy, and hydrotherapy.

How close is Bahia Principe Explore Akumal - All Inclusive to downtown Akumal?

Bahia Principe Explore Akumal - All Inclusive is 2.6 mi away from Akumal.

Bahia Principe Explore Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 562 out of 1056 reviews
Rating 8 - Good. 266 out of 1056 reviews
Rating 6 - Okay. 115 out of 1056 reviews
Rating 4 - Poor. 56 out of 1056 reviews
Rating 2 - Terrible. 57 out of 1056 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mikayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay I loved the trolley system and being so close to the beach front. Wonderful stay and will come back
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Anne Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly Pool area was amazing. So clean and lots of seating
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Elaine

Liked: Cleanliness
Good flights and great accommodations
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property and staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved the breakfast, lots of fruits, vegan options, anything you might want for breakfast. The pool is really fun, lots of shady areas, lots of activities, the staff is so awesome!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Manoj Krishna

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff, loved all the amenities. Well planed resort by the ocean. Perfect to have a quiet getaway!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Nicholas Sep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up room was very nice. Daily cleaning and mini bar refills. Access to many activities on site and beautiful beach. The food was excellent for vegetarian options.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Lynn Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always cleaned. Staff were very kind.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Rileigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing trip. We stayed in the Akumal property and it was so great to be able to use all of the other properties. We all talked about making this an annual trip! Can’t wait to go back.
Stayed 4 nights in Feb 2026
Verified

6/10 Okay

Lynn Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff were great. Resort was way too large.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Thi Kim

Liked: Cleanliness, amenities, property conditions & facilities
Perfect facilities and very friendly staff.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the breakfast, lunch and dinner was amazing.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff were super helpful
Stayed 7 nights in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time overall, staff energetic and friendly. Food was delicious but the reservation system was cumbersome and if you didn't have a reservation it was problematic eating at any of the restaurants outside of the buffet.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities
Staff was amazing love the adult only room building 82
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

AfaJack Thompson Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff were are very lovely and helpful! Our room was perfect and the shuttles around the property always came frequently. Every restaurant we tried, including the buffet were also fantastic.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained, and we were pleasantly surprised with a complimentary room upgrade at check-in. The staff were friendly and helpful throughout our stay. The water park was great and our kids absolutely loved it. The food was also very good with plenty of options for everyone. Overall, it was a great experience and we would happily come back again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good value when one stays at the Bahia-Principe.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredible—so attentive, kind and professional. Akumal has an amazing high-end buffet. We love the resort and will be returning! The only down side their hotel app for restaurant bookings doesn’t function properly.
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Doris

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room, fabulous staff, good food and plenty variety. The convenience of electric trolleys travelling between the Bahía resorts. The beach very clean and a great calm water section. Great variety of pools and very clean pool deck.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

John Andrew

Liked: Cleanliness, property conditions & facilities
Great modern clean room, very helpful and friendly staff overall, great maintenance and housekeeping staff, truly bus easy to access and use around and between hotels in the resort
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful, received a free upgrade to a swim out room, staff provided excellent service, food was good.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, never used the swim up bar as people were just surrounding it and never moved. Most staff were very friendly besides the bar staff, found them very rude.
Stayed 9 nights in Mar 2026