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Bahia Principe Explore Akumal - All Inclusive

4.5 star property
4.5-star beachfront property near Akumal Beach

Choose dates to view prices

Photo gallery for Bahia Principe Explore Akumal - All Inclusive

8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Property video
Aerial view
7 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Place, Dolphinaris Tulum
    ‪6 min walk‬
  • Place, Riviera Maya Golf Club
    ‪19 min walk‬
  • Place, Aktun Chen
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(85 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

8.0 out of 10
Very good
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

7.8 out of 10
Good
(22 reviews)
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

7.4 out of 10
Good
(14 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • Partial ocean view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Room (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

8.0 out of 10
Very good
(10 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

About the area

Akumal

On the beach.Within 2 miles (3 km) of this Akumal property, you'll find Riviera Maya Golf Club and Aktun Chen. South Akumal Beach and Xcacel Beach are also within 3 miles (5 km).

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 19 min walk - 1.6 km
  • Aktun Chen - 19 min walk - 1.6 km
  • Akumal Beach - 7 min drive - 7.8 km
  • Half Moon Bay - 9 min drive - 8.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬11 min walk
  • ‪Restaurante Yucatan - ‬13 min walk
  • ‪Thali Restaurant - ‬14 min walk
  • ‪Maiko - ‬5 min drive
  • ‪The Truck - ‬8 min walk

About this property

Bahia Principe Explore Akumal - All Inclusive

4.5-star beachfront property near Akumal Beach
Bahia Principe Explore Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Summer fun is a breeze at Bahia Principe Explore Akumal - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 3 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 poolside bars, and 8 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, outdoor tennis courts, and a steam room. Free self parking is available.

This 4.5-star Akumal property is smoke free.

  • 728 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 8 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Bahia Principe Explore Akumal - All Inclusive offers 728 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include dining tables. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

4 outdoor pools, pool umbrellas, sun loungers
Bahia Principe Explore Tulum - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.1 out of 5, Very good, 1,333 reviews
Bahia Principe Explore Tulum - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Dining table
  • Free babysitting
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 3 poolside bars
  • 7 restaurants
  • 8 bars/lounges
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Billiards/pool table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Nightclub
  • Outdoor pickleball court
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Desk chair
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 10 2026 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.03 per accommodation, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

How close is Bahia Principe Explore Akumal - All Inclusive to the airport?

Bahia Principe Explore Akumal - All Inclusive is 41.3 mi (63-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

Does Bahia Principe Explore Akumal - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Bahia Principe Explore Akumal - All Inclusive.

How close is Bahia Principe Explore Akumal - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Bahia Principe Explore Akumal - All Inclusive offer free breakfast?

Bahia Principe Explore Akumal - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Explore Akumal - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Explore Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Explore Akumal - All Inclusive?

This property offers free self parking.

Does Bahia Principe Explore Akumal - All Inclusive have a pool?

Bahia Principe Explore Akumal - All Inclusive features 3 outdoor pools.

Does Bahia Principe Explore Akumal - All Inclusive have a restaurant?

Bahia Principe Explore Akumal - All Inclusive is home to Riviera, which features international cuisine.

Does Bahia Principe Explore Akumal - All Inclusive have a spa?

Pamper yourself with a day at Bahia Spa, where you can enjoy mani/pedis, body wraps, and body scrubs.

How close is Bahia Principe Explore Akumal - All Inclusive to downtown Akumal?

Bahia Principe Explore Akumal - All Inclusive is 2.6 mi away from Akumal.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 580 out of 1089 reviews
Rating 8 - Good. 276 out of 1089 reviews
Rating 6 - Okay. 120 out of 1089 reviews
Rating 4 - Poor. 56 out of 1089 reviews
Rating 2 - Terrible. 57 out of 1089 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Stayed 7 nights in Dec 2025

10/10 Excellent

Tremayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2025

4/10 Poor

Carole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was close to the main swimming pool. Adult breakfast area looks so nice as this is so close to the ocean
Stayed 6 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

6/10 Okay

Matthew Alan

Travelled with family
Liked: Property conditions & facilities
Some sort of food poisoning on day 6, otherwsie good.
Stayed 8 nights in Dec 2025

2/10 Terrible

Tina

Stayed 5 nights in Dec 2025

10/10 Excellent

Moad

Stayed 5 nights in Dec 2025

10/10 Excellent

irina

Stayed 5 nights in Dec 2025

10/10 Excellent

Catherine Marie, Eagan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort. Staff was lovely. The rooms are a bit dated but it appears they are remodeling. Property and pool areas are beautiful! Would definitely come back!
Stayed 10 nights in Nov 2025

10/10 Excellent

Hitachie, new york

Stayed 4 nights in Dec 2025

10/10 Excellent

maroua

Stayed 7 nights in Dec 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, the breakfast, lunch and dinner was amazing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Igor G

Liked: Property conditions & facilities
Nice
Stayed 7 nights in Dec 2025

8/10 Good

Pedro Alberto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and the staff
Stayed 7 nights in Dec 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our fourth or fifth stay at this resort. Since our previous visit was over ten years ago, we expected some post-Covid decline in service and quality, as has been common across many mid-range resorts. We were pleasantly surprised that Bahia Principe in Riviera Maya has largely avoided this. The food remains plentiful and just as good as it was 15 years ago, and the staff is as friendly as ever. Beyond the human factor, the location is excellent, with easy access to nearby ruins in Tulum and worthwhile trips to Cobá and Chichén Itzá. Three people in particular made our stay even better. Nathaneal upgraded us to a lovely renovated room. Rosaura and Leidy stood out among an already strong buffet restaurant team for their attentiveness — from remembering our usual order to noticing when my wife missed dinner one evening and asking after her when I arrived alone (she was unwell). These gestures are small, but kind, and they add a welcome human touch to an otherwise fleeting guest–staff relationship.
Stayed 7 nights in Dec 2025

6/10 Okay

Sergey

Liked: Cleanliness
Disliked: Amenities
Service,food,customer care below average C-
Stayed 7 nights in Dec 2025

4/10 Poor

Amy

Stayed 8 nights in Dec 2025

6/10 Okay

Alessandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Entertainment acrivities were too bored and not too much entertaining vibes. Entertainment should definitely imrpove. Very different from Bahia Principe Punta Cana where we also stayed
Stayed 3 nights in Dec 2025

10/10 Excellent

Tamia

Stayed 7 nights in Dec 2025

10/10 Excellent

SHEHMA JAMIL AHMED, Surrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Bahía Príncipe Luxury Akumal for three nights and four days, and everything was perfect. We were pleasantly surprised with a complimentary room upgrade, which made our stay even more special. The staff was extremely friendly and welcoming, and the entire resort was very clean and well maintained. The buffet options were fantastic with plenty of variety, and we also appreciated the availability of room service. While the room service food menu is limited, we actually loved being able to enjoy our meals in the privacy and peace of our room. Another great perk was having access to other resorts on the property, which gave us even more dining and activity options. Overall, it was an excellent experience and we would absolutely return.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The facilities were beautiful, clean, and well maintained. The facility was well staffed with friendly, attentive, and alert staff. The security and safety you felt at this facility was top notch.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jakub

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Everything was spectacular! Food choices in the buffet, extremely clean rooms and properly, great entertainment! The only downside-reservations for restaurants are impossible to make unless you make them before your arrival. Making the reservations before the trip did not work online-:)
Stayed 7 nights in Dec 2025

10/10 Excellent

Yohana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great tie I would come again without a doubt
Stayed 4 nights in Dec 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff were extremely helpful. The resort was beautiful and very well kept. We were asked often if we deeded anything and if everything was okay. The quest services person in our building knew my name, just by face, and used it often. Because the resort is in a larger compound, we were able to go to the different resorts plus go to the hacienda without leaving the compound. I would a million times recommend this place.
Main lobby pool
A different show nightly - play, circus, magician
Lounge area pool deck
Main lobby entrance
Stayed 8 nights in Dec 2025

10/10 Excellent

Daira Estefani Beltre

The ho
Stayed 3 nights in Dec 2025