4.2 out of 5

"Great service, nice staff, great food, room service was awesome. We are going back. " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

4-star beachfront property near Akumal Beach

Beachfront retreat

Within 3 miles (5 km) of this property, you'll find Riviera Maya Golf Club and Akumal Beach. Xcacel Beach and Aktun Chen are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a nightclub. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus. Enjoy a meal in one of the 4 restaurants and perks like free buffet breakfast and free self parking.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 758 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, 24-hour room service, and TVs with satellite channels.

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$451 per night

Junior Suite Superior

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Superior)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite (Deluxe-Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Deluxe - Adults Only)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Luxury Bahia Principe Akumal - All Inclusive ratings based on 14 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Luxury Bahia Principe Akumal - All Inclusive

Everyone (13) Family (1)
5 out of 5
Our stay was amazing! The resort is beautiful and the service is excellent! The resort is very kid friendly but there are also many areas for adults.

Posted by on 4 Feb. 2019

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5 out of 5

It was awesome.

Great service, nice staff, great food, room service was awesome. We are going back.

Posted by on 26 Aug. 2018

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5 out of 5

Excellent beaches, modern and clean facilities.

Pros: Everything
Cons: I wish they would enforce the no reservo rule for chairs on the beach and around the pool. Peaople get up at 6AM to save chairs then go back to bed
There is about a mile of beach on this property, so there is plenty of room. Plenty of the palapias too. I'm a beach, not pool person, but the pools (there are several) are nice (although there are not enough chairs). The food is buffet style but there is always a good selection. You'll get something you don't like one in a while, but just go back and get something else. The grounds and common spaces are great, as is the room. My only "complaint" is that they either don't believe in using fabric softener for the towels or these things are made from sand paper.

Posted by , from Florida on 19 May 2018

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1 out of 5
Were bad service and rooms smell. Smells like old place. Charge alot of money but everything is old.

Posted by , from seatlle wa on 12 Dec. 2017

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4 out of 5

Close to the beach

Pros: Food
Location: Did a private excursion to Chichen Itza through the hotel and recommend it. However, make sure you ask to go to Ik-Kil cenote.
Stayed in building 83 in the adults only section. Initially had some issues with ac but they were taken care of and the rest of the experience was pleasant. Only felt that after having no ac for a couple days the resort would try to apologize in some way but they did not. Our building had butler service which to be honest didn't do much but they did exchange our beach towels for us. The food was amazing. I highly recommend the Alux and Arlequin restaurants. Le gourmet and Dolce Vita were only so-so. If I could, I would eat at Alux every night I was there. Beach is a little rocky so you may want to bring water shoes.

Posted by , from Taipei on 23 Jul. 2017

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5 out of 5

Nothing but Beautiful!

The Akumal location is the least busy and most beautiful out of all the sister resorts. The only bad thing I have to say is its hot, all day, everywhere. We kept the blinds closed in the room to help. The restaurants are hot. The refrigerators in the room are just a box to keep your drinks in, lukewarm. It's like this everywhere. If you go be prepared for the heat. It's so beautiful, you will be amazed. It's exactly what I expected in Mexico in July. If you can't handle the heat go in December.

Posted by , from Virginia on 10 Jul. 2017

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2 out of 5

Not luxury

If you can't speak Spanish I wouldn't go here. Drinks are weak. Food was okay, not horrible. Definitely eat at the Brazilian place. We were not told about many of the "offerings". Entertainment was so-so. And the beach isn't a normal beach.... good for children though. But the main issue is communication and the misconception that this is luxury.

Posted by on 18 May 2017

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5 out of 5

Luxury Bahia akumal

Pros: Everything
Great place to stay ,from the reception when we got there to the awesome room. The staff were incredible and always helpful. The grounds were well kept and the room we had was large and spacious, close to the infinity pool and the beach. The food was fabulous and the specialty restaurants great. overall one of the best vacations ever.

Posted by on 20 Apr. 2017

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4 out of 5

Girls Trip

Pros: The resort was beautiful, clean and peaceful. The a la Carte restaurants were amazing!
Cons: The entertainment, 24 hour snack bar (24 hours is a stretch and the food was NOT good) and the resort shut down at 11pm.
Location: The resort is a little far from the airport but that wasn't much of a bother to us. There were a lot of options of things to do in the area.
Our trip to the Bahia Akumal was a very nice experience. I researched the trip in advance for weeks and we finally decided on this resort. We had a great time and would certainly consider staying here again. I think there are some things about the resort that don't quite compare to a few other resorts in Cancun, but it we really felt they also had some aspects that would also be hard to beat. The beach was really beautiful! The grounds are beautiful! And some of the staff were amazing! We also had an amazing experience in the spa - very nice staff there and amazing massages! We were disappointed with the entertainment (although the last night with the acrobatic men/lady was amazing) and the 24 hour snack bar, which didn't seem to be 24-hours. Several times we went by and there was no food available or slim pickings. The service at the resort was hit or miss - some staff were super amazing and some seemed uninterested in the guests. We tipped out of appreciation but we found at most places it didn't make much of a difference. Watch out for the Privilege Club presentation - I was mislead about it and that definitely upset me. I was told that my friend couldn't go with me b/c she was married and that it had to be either married couples or singles that could go. But when I got to the presentation, at least 3 people asked me why my friend didn't come with me. Then, it took almost 2 hours (and at that I cut it short) when 60 minutes was promised.

Posted by , from Virginia on 14 Apr. 2017

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3 out of 5

HUGE Resort not our style.

Pros: The grounds are very pretty and well manicured.
Cons: We had to reserve our dining in advance & our options were 5:30 or 9. The food was passable but not great. Staff was accommodating but not friendly.
Location: Playa del Carmen is about a 30 min van trip. We took the Xcaret tour and worth every penny.
We enjoyed our stay but it is a HUGE resort broken up into 4 campuses (Akumal, Coba, Tulum and Sia Kaan). Everything was clean, well manicured grounds and in great condition however it was too large for our taste. Everyone was adequately accommodating but it lacked the personal touch. We liked that we could go to a Adult Only area. The food was passable but not delicious like other resorts we've been to.

Posted by , from Texas on 17 Dec. 2016

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About the Luxury Bahia Principe Akumal - All Inclusive

Location Carretera Chetumal - Cancún, Akumal, QROO 77760

All-inclusive Details

  • Kayaking included
  • Access to onsite clubs included
  • Access to offsite clubs included
  • Surfing/boogie boarding included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Wireless Internet access not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Golf green fees not included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Meals and drinks at companion properties included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Luxury Bahia Principe Akumal - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Luxury Bahia Principe Akumal - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking is free. This 4-star Akumal property is smoke free.

  • 758 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 3 bars by the pool
  • 11 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (free)

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (96.8 km / 60.1 mi)
  • Parking: Free self parking

Room Amenities

Luxury Bahia Principe Akumal - All Inclusive offers 758 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Akumal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Riviera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Frutos del Mar - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Arlequin - This restaurant serves dinner only. Reservations are required.

Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

24-hour room service is available.

Spa Services

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No elevators

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Luxury Bahia Principe Akumal All Inclusive
  • Luxury Bahia Principe All Inclusive
  • Luxury Bahia Principe Akumal

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.