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Hotel Chaco

4.0 star property
4-star spa hotel near Albuquerque Convention Center

Choose dates to view prices

Photo gallery for Hotel Chaco

Breakfast, lunch and dinner served
Interior
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
2000 Bellamah Avenue Northwest, Albuquerque, NM, 87104
  • Old Town Plaza
    ‪7 min walk‬
  • Albuquerque Convention Center
    ‪3 min drive‬
  • ABQ BioPark Zoo
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(117 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(22 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(68 reviews)
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Balcony

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Fireplace

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Balcony

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Classic Room, 1 King Bed, Accessible

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed, Fireplace (Balcony)

Premium bedding, in-room safe, desk, blackout drapes

Junior Room, 1 King Bed, Fireplace (Balcony)

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Albuquerque

Sawmill Area stay.Within a 10-minute walk of this Sawmill Area hotel, you'll find Albuquerque Museum and Explora Science Center and Children's Museum. Nizhoni Gallery and Old Town Plaza are also within half a mile (1 km).

What's nearby

  • Old Town Plaza - 7 min walk - 0.6 km
  • Indian Pueblo Cultural Center - 2 min drive - 2.3 km
  • Albuquerque Convention Center - 3 min drive - 2.7 km
  • ABQ BioPark Zoo - 5 min drive - 3.0 km
  • University of New Mexico - 6 min drive - 6.4 km

Getting around

  • Alvarado Transportation Center - 10 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • ‪Baskin-Robbins - ‬12 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Ponderosa Brewing - ‬5 min walk
  • ‪Cutbow Coffee Roastology - ‬15 min walk
  • ‪D. H. LESCOMBES WINERY & BISTRO - Old Town Albuquerque - ‬7 min walk

About this property

Hotel Chaco

4-star spa hotel near Albuquerque Convention Center
Hotel Chaco offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business center and meeting rooms. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at Hotel Chaco. Free valet parking is available.

This 4-star Albuquerque hotel is smoke free.

  • 118 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Chaco offers 118 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials. The spa is equipped with a sauna. The spa is open select days.

Languages

English

Similar properties

Property entrance

Hotel Albuquerque at Old Town

  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,308 reviews
The price is CA $186
CA $252 total
includes taxes & fees
Aug 24 - Aug 25
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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Parking and transportation

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 100 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Shopping
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Partner property access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 100 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Chaco Albuquerque
Chaco Albuquerque
Hotel Chaco Hotel
Hotel Chaco Albuquerque
Hotel Chaco Hotel Albuquerque

Hotel Chaco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 819 out of 1005 reviews
Rating 8 - Good. 113 out of 1005 reviews
Rating 6 - Okay. 32 out of 1005 reviews
Rating 4 - Poor. 21 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So proud of this hotel for New Mexico

We love the Hotel Chaco ! It is elegant and beautiful. The Level Five restaurant and rooftop bar are amazing!
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a beautiful property with well curated designs in common spaces. The room was very large and provided for every need. Great robes. It was also very quiet. Easy walk to the historic Old Town area. The rooftop restaurant service was excellent, as were the meals and beverages. Multiple other dining options across the street as well.
Stayed 2 nights in May 2025

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing but extremely positive things to stay about or stay. The staff, bed quality and property exceeded our expectations. Great stay at this property.
Stayed 1 night in May 2025

10/10 Excellent

Carmela

Stayed 2 nights in Apr 2025

10/10 Excellent

Audrey, Chevy Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Frank Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a perfect location for shopping at Old Town, going to area museums, and walking to a multitude of dining options! The hotel itself is beautiful. So was our room. Beautiful decor. Spacious spa-like bathroom. Comfortable king bed. And top-notch customer service. Highly recommend to anyone visiting Albuquerque.
Stayed 5 nights in Apr 2025

10/10 Excellent

Raha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Nancy Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the unique history/New Mexico style and design of the Hotel Chaco. Dining was exceptional (Level 5 Restaurant was very appealing and so tasty, the view is unbelievable!), the availability of breakfast dining was just limited to "room service" that was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

EVA, SHAKER HEIGHTS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Stayed 1 night in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was spacious and clean, and the staff were friendly and welcoming. The location is excellent—just a short walk to Old Town. However, there were a few disappointments. The hotel was undergoing renovations, and we were only informed via text message about the pool being unavailable a day before our arrival. Since we had a rental car and there was nearby construction, parking was confusing and unmarked; clearer instructions in advance would have been helpful. Additionally, we had issues with the TV—Netflix was inaccessible. Considering the price we paid, the experience didn’t quite meet our expectations.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The rooms are very clean. The hotel is in a great location across from the Sawmill Market for a fun dining experience.
Stayed 3 nights in Apr 2025

8/10 Good

Preston

Liked: Cleanliness, staff & service
Good sray
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Dimitri

Restaurant wasn’t available for guests. Pool was closed. Register wasn’t working when we checked in.
Stayed 1 night in Apr 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, a pleasant experience.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Stayed 2 nights in Apr 2025

4/10 Poor

Robert, Las Vegas

Disliked: Staff & service, amenities
I will never stay at this property again. Construction and a closed pool happens but your failure at basic management made this review happen. Your staff at level 5 answering the phone were extremely rude and condescending. Unfortunately if you are not aware of how this “hotel” works, the staff made us feel stupid. This is not a great business strategy for hotels. Had to request room cleaning and the cleaning was irregular day to day. I will absolutely tell everyone I know how substandard your “hotel” truly is. A dozen other things too. Level 5 staff answering the phone are rude to those simply asking questions. Staff was unconcerned and not to be bothered. This is NOT even close to a 4 star. Unprofessional, uncaring and uncommitted.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jiayang

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staying
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 1 night in Apr 2025

10/10 Excellent

Adrianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025