Our stay was okay but not great. Every time we stay here, something seems to go wrong. A couple of years ago, the AC and water didnât work. This time, those problems were fixed and the room looked nice.
This year the TV didnât work in any of the rooms, which was disappointing. The room keys also stopped working every day, so I had to go to the front desk to get new ones several times. Housekeeping did not clean the room on our second day even though we made the request.
The carpet looked new, but it clearly hadnât been vacuumed. We kept stepping on goathead thorns from desert plants on the floor, and they hurt when stepped on.
Overall, the stay was just average, not what youâd expect from a Sheraton. Not likely to book here again,
Hector
