Back in the day, whatâs now the Sheraton ABQ Airport was a Wyndham hotel with design and amenities matching its Southwest location. Now it appears to be run by a faceless corporation that wants to take money out and put none in.
After acquiring the hotel, Sheraton did put money into replacing its stylish Southwest furnishings with bland, undistinguished ones. Now it apparently skimps on upkeep. In our room (216): (1) the entry light didnât work; (2) the carpet was so old and badly worn that I thought at first its remaining bizarre patterns were stains; (3) the in-room air quality was so bad, perhaps due to micro particles from the aged carpet, that I had to use an N-95 mask to sleep; (4) the aircon, when on, sounded like a freight train; and (5) the windows didnât open. IMHO, this hotel needs serious maintenance and is living on a âcaptive audienceâ of flight crews. That said, the restaurant staff (Edwina & Deborah) were friendly and helpful,
