2/10 Terrible
Katherine
Travelled with family
Jun 4, 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here with my wife and son. The first room they gave us was disgusting—when we unfolded the couch bed for our son, a cloud of dog hair and dirt flew out. We were literally choking. I went to complain and they moved us to another room, which was tolerable at best—dated, worn down, and still felt grimy.
On our last night, while waiting in the lobby for food delivery, I watched two different guests check in and get sent to multiple dirty rooms. One guy found leftover Panda Express and other signs his room hadn’t been cleaned. The second room was also dirty. He was so tired he offered to clean a room himself if they gave him fresh sheets. They eventually got him into a third room. Another guest had the same experience—first room was dirty, had to be reassigned.
The only positive I can mention is that the front desk staff were polite. When I asked for water and the vending machines were empty, they gave us bottles free of charge. But nice staff doesn’t make up for a filthy hotel.
Would not recommend. Won’t be staying here again.
Katherine
Stayed 3 nights in May 2025