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"The staff isvery friendly, great service. Clean & spacious rooms. Awesome breakfast!Some rooms have fireplace and jacuzzi - we had both! " More

By a verified traveller on Thu 01 Feb 2007

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Hotel Description

Family-friendly stay with free buffet breakfast in Calgary

In Calgary

Your stay at this Southeast Calgary hotel places you within 2 miles (3 km) of Trico Centre for Family Wellness and Southcentre Mall. Fish Creek Provincial Park and Southland Leisure Centre are also within 3 miles (5 km).

Family-friendly fun

This hotel features an indoor pool and a fitness center. Families will appreciate the waterslide and onsite laundry facilities. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 105 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free local calls.

Room, 1 King Bed, Non Smoking (Leisure)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$95* Per night/room 29 Oct. - 30 Oct.

Suite, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Wheelchair)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S ratings based on 4 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S

Everyone (1)
2 out of 5

Hotel management disappointing

Pros: Free breakfast
We reserved this hotel room in order to use the pool for my daughter's birthday party because I was told by the hotel this was the only way we could use the pool. Found out wjen we got there that we could have paid a per-child-rate to swim there. Management didn't care. It was so cold in the pool area that we had to wear our coats and the hotel staff was disinterested in our complaint about temperature. Vending machine was out of order and coffee mug in room was was chipped. Hotel room was fine but I expected more from a Holiday Inn.

Posted by , from Calgary on 26 Nov. 2011

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5 out of 5

Posted by on 15 Sep. 2019

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Comment from Hotel Management

18 Sep. 2019 by Front Office Manager

Thank you for your 5 out of 5 review.

1 out of 5

Awful

Everything was awful. Very cheap hotel and not tidy. Towels never in pool area and fitness equipment broken. Double charged on Credit card. Never stay here again.

Posted by on 30 Apr. 2008

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4 out of 5

great staff

The staff isvery friendly, great service. Clean & spacious rooms. Awesome breakfast!Some rooms have fireplace and jacuzzi - we had both!

Posted by on 1 Feb. 2007

Was this review helpful to you?

About the Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S

Location 12025 Lake Fraser Drive, Calgary, AB T2J 7G3

Property Features

As a guest of Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S, you'll find an indoor pool, a waterslide, a spa tub, and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available. Event space at this hotel measures 1000 square feet (90 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the family-friendly Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S. Self parking is free. This Calgary hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 4 levels
  • 1000 sq ft of conference space
  • 90 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Waterslide
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Calgary Intl. Airport (YYC) (30.8 km / 19.2 mi)
  • Train station: Calgary Heritage Station (4.3 km / 2.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Calgary S-Macleod Trail S offers 105 accommodations with video-game consoles and safes. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Calgary hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 20 per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Number of children who can stay free - 10
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 20 per night
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Rollaway bed fee: CAD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Calgary S-Macleod Trail S
  • Holiday Inn Express Hotel Calgary S-Macleod Trail S
  • Holiday Inn Express Hotel S-Macleod Trail S
  • Holiday Inn Express Calgary S-Macleod Trail S
  • Holiday Inn Express S-Macleod Trail S
  • Holiday Inn Express Hotel Suites Calgary S Macleod Trail S
  • Express S Macleod Trail S

You should know

  • Up to 10 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.