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Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Excellence Riviera Cancun - Adults Only All Inclusive

View from room
Property video
Theatre show
12 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, scuba diving, beach volleyball, beach bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot tub
  • Parking included

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Crococun Zoo
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(13 reviews)
  • 98 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

View from room

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Free Upgrade To Excellence Club Junior Suite Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(149 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite Spa or Pool View

View from room

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(42 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean Front

Premium bedding, pillowtop beds, free minibar, in-room safe

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Ocean View

View from room

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 2 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 6 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Swim Up Bar - ‬15 min walk
  • ‪Bistro El Beso - ‬14 min walk
  • ‪Blue Moon - ‬16 min walk
  • ‪Route 66 - ‬15 min walk
  • ‪Villa Marina - ‬17 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.4 out of 5, Excellent, 366 reviews
The price is CA $875
CA $875 total
includes taxes & fees
Jan 3 - Jan 4, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1544 out of 2006 reviews
Rating 8 - Good. 269 out of 2006 reviews
Rating 6 - Okay. 121 out of 2006 reviews
Rating 4 - Poor. 29 out of 2006 reviews
Rating 2 - Terrible. 43 out of 2006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Excellent entertainment venue. Staff was amazing! above and beyond!
Stayed 4 nights in Nov 2025

10/10 Excellent

yurinia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place !
Stayed 3 nights in Nov 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place! Had an amazing experience!
Stayed 6 nights in Jun 2025

6/10 Okay

Aaron Thomas, Omaha

Travelled with group
Liked: Cleanliness, staff & service, amenities
Sales push at every turn. We were excellence club and they tried to make us buy a $100 + dollar bottle of wine just to get a dinner reservation. Excellence club got us access to one pool and a bar and restaurant... other guests used the pool as well since there weren't bracelets to show who could/couldn't be there. Hated the upsell at every turn. There was only one buffet and that was at breakfast, other then that all sit down, only one restaurant allowed reservations (unless you wanted to pay extra). Food was great other than that, and once you figured out the way everything worked we loved it.
Stayed 7 nights in Sep 2025

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The beach is not as advertised. You need to let people know beach conditions. Its smelly. Its brown. And from staff even when sargassum is not an issue. Its still not blue due to the seaweed and grasses. Its not tropical like advertised. And when we called to ask about it they said it was amazing. The staff. The grounds are the only thing that saves this resort. Also. Not having a buffett to go to at any time is a big issue. Not everybody wants to come and dress up for 2 hour dinner service every night. What all inclusive resorts dosnt have breakfast lunch and finner buffet options. The other restaurants food was ok at best.
Stayed 7 nights in Sep 2025

10/10 Excellent

Dawson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every morning and night. Re stocked all towels, cleaned bathroom and re stocked all fridge items. Games staff were all so nice and always were hyping the guests up to play games and activities. Adrian, mark, and elicio were all fan favourites from our young group and were definitely a key part to our trip
Stayed 6 nights in Sep 2025

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Rooms were cleaned 3x a day & the staff was excellent. Emerik, Jose & Orlando continued to go above & beyond for us. We could not have asked for a better vacation.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fausto Reynoso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing probably the best service I have ever experienced at any all inclusive resort. The food quality was top notch same with the alcohol provided the only negative thing which is completely out of anyone’s hands other than Mother Nature is the algae that tends to bloom and ferment on the shore during this time of year unfortunately this has been happening for the last 10 years but with that said the smell it gives off was horrendous other than that Amazing Amazing Amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Jose Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had another fabulous stay at the Excellence. The only downfall and this is not the hotel’s fault is the sargassum. The beach was murky but that is a problem almost everywhere in that area. Hopefully, it clears up. The staff is absolutely amazing! Angelo is amazing. Adrian took the time to walk me to the restroom when I was trying to get around the theater. This staff goes above and beyond. I love the Aroma bar and getting my espresso every morning. All restaurants were delish. I cannot recommend this place enough.
Stayed 5 nights in Sep 2025

10/10 Excellent

Janett, Bakersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort caters to retirees for the most part. The hotel is clean, staff is extraordinary however the vibe is not for younger crowds. If you are in cancun to party, this is not the place.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lavie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand is truly a cut above the rest. We have stayed at Excellence Playa Mujeres before but this was our first time at RC. Service was absolutely stellar from all angles- the servers in the restaurants, the poolside servers, the front desk staff, the bartenders, housekeeping staff, everyone. If you walk past staff, they smile and say hello. We spent several days just lounging and socializing in the pool and our favorite server was Jorge. He was so attentive and friendly. Throughout our stay we sought out his sections any time we saw him working. Our group is convinced that Luis makes the best martinis on the planet. The facilities (including the pools) were meticulously clean and in our room you could have eaten off of the floor. The food is a big reason why we opted to go back to an Excellence resort. The food is great! The bars are stocked with a big variety of liquor, including premium. Just like any nicer all inclusives, there is no limit to the amount of towels you can take and use at the pools and the beach. The room is stocked with snacks and full size liquor bottles. I don't know why we would go anywhere else.
Stayed 4 nights in Sep 2025

8/10 Good

Gladys Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrasha, League City

Stayed 3 nights in Sep 2025

10/10 Excellent

Gary Grullon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort obviously a true beauty. However the staff is what makes the place.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

8/10 Good

Marufjon, Broy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. The view was beautiful and the atmosphere was amazing. However, the beach was disappointing because the water was very dirty, so we could only swim in the pool. We also faced some issues with restaurant reservations. Overall, it was still a good experience.
Stayed 3 nights in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the best part. The service is excellent. But I feel like this is more of a four star resort, not a five star resort. Also know that July through November the ocean in Cancun is not pleasant. The seaweed makes the ocean not ideal and makes the air quite smelly. I would stay at this resort again, but I would definitely go the first six months of the year so that you can actually enjoy the ocean and the air.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sara Esther

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all around! Highly recommend for anyone looking for a relaxing vacation
Stayed 5 nights in Sep 2025

6/10 Okay

JUDITH ANN, La Porte

Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent! The staff goes above and beyond their duty. Hats off to them! Nery, Santos, Gio, and the chef are so amazing! We will be back soon!
Stayed 4 nights in Sep 2025

8/10 Good

Xhileta

Stayed 5 nights in Aug 2025

10/10 Excellent

Lidiya

Stayed 8 nights in Aug 2025

10/10 Excellent

Kalisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience will definitely be returning. Nice, clean rooms, food was on point. Staff was exceptional!!
Stayed 3 nights in Sep 2025

10/10 Excellent

juliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, lots of pools. Great staff
Stayed 6 nights in Sep 2025

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025