Excellence Riviera Cancun - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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12 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, scuba diving, beach volleyball, beach bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
Carr. Federal 307 Chet-Pto. Juarez, Km 324 - 342, Mza. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪8 min walk‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

8.0 out of 10
Very good
(4 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite Spa or Pool View

10.0 out of 10
Exceptional
(12 reviews)
  • 98 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim Up Suite Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Junior Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Two-Story Rooftop Terrace Suite Spa or Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Free Upgrade To Excellence Club Junior Suite Pool View

  • Sleeps 2
  • 1 King Bed

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(142 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(40 reviews)
  • 62 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite Ocean View

9.0 out of 10
Wonderful
(14 reviews)
  • 62 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(15 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-Up Ocean View

8.6 out of 10
Excellent
(10 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

Beachside getaway.Within a 15-minute walk of the property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Puerto Morelos Town Square are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 8 min walk - 0.7 km
  • Crococun Zoo - 2 min drive - 2.5 km
  • Ojo de Agua Beach - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.6 km
  • Petempich Bay - 12 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬14 min walk
  • ‪Swim Up Bar - ‬15 min walk
  • ‪Market Cafe - ‬11 min walk
  • ‪Villa Marina - ‬17 min walk
  • ‪Casa del Mar - ‬16 min walk

About this property

Excellence Riviera Cancun - Adults Only All Inclusive

5-star beachfront property near Puerto Morelos Beach
Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. At Excellence Riviera Cancun - Adults Only All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 12 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 440 guestrooms or units
  • 4 levels
  • 9 buildings
  • 12 dining venues
  • 12 bars or lounges
  • 104410 sq ft of conference space
  • 9700 sq m of conference space
  • Built in 2004
  • Deli
  • Terrace on the roof
  • Cabanas by the pool (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Excellence Riviera Cancun - Adults Only All Inclusive offers 440 accommodations with free minibar items and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes along with free international calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

MIILE SPA has 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 12 bars/lounges
  • 12 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Beach volleyball
  • Fishing
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Riviera Cancun - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3413.73 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Excellence Riviera Cancun Adults Only Puerto Morelos
Excellence Riviera Cancun Adults All Inclusive Puerto Morelos
Excellence Riviera Cancun Adults Puerto Morelos
Excellence Riviera Cancun Adults
Excellence Riviera Cancun Adults Only All Inclusive
Excellence Riviera Cancun Adults All Inclusive
Excellence Riviera Cancun Adu
Excellence Riviera Cancun Adults Only All Inclusive

Reviews

Excellence Riviera Cancun - Adults Only All Inclusive Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1458 out of 1890 reviews
Rating 8 - Good. 251 out of 1890 reviews
Rating 6 - Okay. 112 out of 1890 reviews
Rating 4 - Poor. 28 out of 1890 reviews
Rating 2 - Terrible. 41 out of 1890 reviews

Reviews

10/10 Excellent

Ewa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved pool area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Johnathan Freeman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a good resort! So relaxing, but also fun!
Stayed 5 nights in Aug 2025

6/10 Okay

Fernandra

Liked: Cleanliness
Stayed 4 nights in Aug 2025

8/10 Good

Esperanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to start by saying the smell in the lobby of this resort is to die for. I could literally sit in there all day. My husband and I arrived to this location with transportation through MTS and it was amazing. We arrived to champagne and hand towels. We got there early so our room was not available but we were allowed to eat and walk around the resort. The staff was incredibly nice and respectful. We were always greeted politely. The entertainment was very good for a resort. We loved Karaoke night. It was so much fun! They should offer this more than once a week. Saturdays are a bit more quiet due to some people checking out on Sundays. My check out with Monday and we could hear a DJ going all night. I wish they would move that to Saturday for weekend fun. The bars were really really good. They could make whatever drink you wanted. My husband did wish the beer selection was better but overall he was ok with what they had. We did order room service one night for dinner it was average but we did not do that again. Breakfast was 10/10. We did decide to do more restaurant eating, which was soo good. Olas was our go too for tacos. The grill was very very good. The Kitchen was amazing due to the selection. They French restaurant was even better. Filet mignon melted in your mouth. Our room was cleaned multiple times a day which I appreciated so much. We did see a couple water bugs but what can you do! Overall 10/10
Stayed 4 nights in Jul 2025

10/10 Excellent

Lorretta, Tolar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ariana

Stayed 5 nights in Jul 2025

10/10 Excellent

Krishna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful, excellent service, and diverse dining options
Stayed 3 nights in Jul 2025

10/10 Excellent

Leo, West Chester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice resort. staff and all great
Stayed 7 nights in Jul 2025

10/10 Excellent

Miguel Angel

Liked: Staff & service, amenities, property conditions & facilities
Exelent in eveything
Stayed 4 nights in Jul 2025

6/10 Okay

angelica

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not it. Third time in Cancun and The Excellence was everything but Excellent. I suggest if your under the age of 65 to stay elsewhere.
Stayed 5 nights in Jul 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

6/10 Okay

John

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellence is a beautiful property. However, this property is VERY laid back and down right quiet like a library. I visited with a group of 6 (middle age professionals in their 50’s) and when we laughed while having a good time, I felt like we were a disturbing the library. The environment is definitely for those who want a low key energy and activity during the daytime. The DJ experience and daily volleyball games were the highlights of the visit. There was also a daily poker game. The food was ok and is always subjective to personal taste and preference. But nearly all the cooked to order food we received was cold!!! The Grille is a steakhouse and the steaks were even served lukewarm. I ordered medium-well and it was cooked well done. The waiter offered to fix it, but I declined because it was so late and we had already waited for so long. They fixed me a new meal anyway and the steak was prepared as originally requested. I really appreciated this effort to go the extra mile. It was delicious!! I wish this kinda effort was put forth the first time throughout the resort. If you’re looking for a laidback resort, in a remote area, this is for you! If you’d like more excitement and activities, and may want to venture off the resort, this will not satisfy your appetite.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Jul 2025

4/10 Poor

Karl

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property was beautiful, we loved the lazy pool. The food was mediocre, most of our meals were not warm and the food wasn’t good. 60 percent of the staff wasn’t friendly. This resort is made for honeymooners and older adults. We found the resort to be very boring. Young and middle aged people beware. Also the seaweed smell was strong and unpleasant at times. I wouldn’t visit again.
Stayed 3 nights in Jul 2025

6/10 Okay

Joseph

Stayed 4 nights in Jul 2025

10/10 Excellent

Sydney

Stayed 4 nights in Jul 2025

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff were absolutely amazing and so friendly. The pool was my favorite part and we had such a beautiful view of it from our room. We went during sargassum season so the beaches weren’t usable and there was a strong bay smell on some days but the rest of the resort was so beautiful you didn’t even need the beach! I would definitely come back.
Stayed 3 nights in Jul 2025

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 7 nights in Jul 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Very relaxing resort with amazing food options.
Stayed 4 nights in Jul 2025

6/10 Okay

Alfred, Bristol

Stayed 3 nights in Jul 2025

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved it
Stayed 5 nights in Jul 2025

10/10 Excellent

Blanca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and resort was amazing
Stayed 5 nights in Jul 2025

10/10 Excellent

Rochelle Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first time to this property, but I'm not new to the Excellence brand. Theu did not disappoint. I got 5 star treatment everyday. I didn't even have to leave the pool to have lunch - it was delivered. I didn't clean my own sunglasses. I had 6 towels on a bali bed for one person. Living the dream!
Stayed 7 nights in May 2025

8/10 Good

Charles Leroy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice resort. Staff is very friendly and we had a couple that really stood out to us. The app is really helpful in knowing everything going on and when.
Stayed 7 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellence Riviera Cancun is a spectacular property! Beautiful rooms, activities are tons of fun, swim up bar definite must! The restaurants are far better than any other resort I’ve been to in the area. No need to make reservations, you aren’t limited on what you can order on the menus. Chez Isabella, French-top notch food and service! The Grill, steakhouse, Lobster House-grilled lobster is wonderful. Make sure to catch Agave when they serve their special very authentic menu for the week-I think it’s on Wednesdays. Off the hook! Big shout out to Pablo at the Terrace Bar-he made our stay extra fun! If you’re going in the summer-the seaweed problem is gross! Excellence is one of the few resorts that keeps their beach clean but the smell and murkiness of the water due to the overgrowth of seaweed-no one really uses the beach in the summer. This is a problem all over riviera Maya coast in the summer, except for Isla Mujares. Excellence Riviera Cancún is a superb resort!!
Stayed 4 nights in Jul 2025