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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
4-star beachfront property near Puerto Morelos Beach

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Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
Creator video
5 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Standard Suite | View from room
On the beach, white sand, sun loungers, beach towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪4 min drive‬
  • Place, Ojo de Agua Beach
    ‪4 min drive‬
  • Place, Puerto Morelos Beach
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite Platinum

View from room

Junior Suite Platinum

8.0 out of 10
Very good
(6 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Luxury Room

View from room

Luxury Room

8.4 out of 10
Very good
(162 reviews)
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

8.0 out of 10
Very good
(3 reviews)
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, minibar, in-room safe

Three Bedroom Suite

  • 265 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Family Room

Family Room | View from room

Family Room

7.8 out of 10
Good
(58 reviews)
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite With Jacuzzi

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite With Jacuzzi

8.6 out of 10
Excellent
(14 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

8.8 out of 10
Excellent
(11 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Junior Suite at Ventus Ha

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite at Ventus Ha

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

1 bedroom, premium bedding, minibar, in-room safe

Family Room at Ventus Ha

  • 53 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Junior Suite

View from room

Junior Suite

8.8 out of 10
Excellent
(50 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for One Bedroom Suite Platinum

1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite Platinum

  • 100 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

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About the area

Puerto Morelos

Beachside getaway.Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 4 min drive - 2.9 km
  • Ojo de Agua Beach - 4 min drive - 2.9 km
  • Puerto Morelos Artists’ Cooperative - 4 min drive - 2.9 km
  • Puerto Morelos Beach - 9 min drive - 6.1 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile De France - ‬3 min walk
  • ‪La Alhambra - ‬1 min walk
  • ‪Zan-Za Bar - ‬3 min walk
  • ‪A'akat - ‬3 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

4-star beachfront property near Puerto Morelos Beach
Some rates at Hotel Marina El Cid Spa & Beach Resort All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar.

A business center and a meeting room are available. A children's pool, a hot tub, and a fitness center are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

  • 500 guestrooms or units
  • 4 levels
  • 12 buildings
  • 5 dining venues
  • 2 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Food and drink

  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor pools
  • Bicycle tours
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Paddleboard
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

Property Registration Number 01230110flb40

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Reviews

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1290 out of 2234 reviews
Rating 8 - Good. 557 out of 2234 reviews
Rating 6 - Okay. 226 out of 2234 reviews
Rating 4 - Poor. 79 out of 2234 reviews
Rating 2 - Terrible. 82 out of 2234 reviews

Reviews

10/10 Excellent

Jackie Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice
Stayed 7 nights in Nov 2025

6/10 Okay

Queli, Greenbelt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Karl Kai, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

4/10 Poor

Nedim

Liked: Staff & service
Disliked: Property conditions & facilities
I am writing to express my disappointment regarding a recent 5-night stay at your resort. While the first two days of our trip were pleasant, a brief power outage was followed by three days of critical air conditioning malfunction, which significantly impacted our stay. The lack of air conditioning led to extremely high humidity levels in our rooms, causing the floors to become wet and slick. My children slipped and fell multiple times, which was concerning. The unbearable heat also made dining in your restaurants and relaxing in the lobby very uncomfortable. While the pool and grounds were well-maintained, the beach was unfortunately unusable due to high levels of seaweed. Although efforts were made to contain and clean it, swimming was not possible. We also noticed an unpleasant sewer smell in certain areas of the property. We brought these issues to the attention of the reception, and they kindly upgraded us from the Marina building to Ventus Ha. However, despite being a beautiful building, this upgrade was inconvenient, and the air conditioning in the new room was still not working effectively, with the temperature remaining a balmy 80 degrees. The restaurant requiring reservations was unfortunately booked 3-4 days in advance, which meant I was only able to secure one reservation over my five-day stay. Additionally, the main dinner buffet seemed to offer repetitive selections. I hope you will consider these points for future improvements.
Stayed 5 nights in Aug 2025

8/10 Good

Chana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very nice until we lost power and it was very hot and humid and lost lights at night
Stayed 6 nights in Aug 2025

6/10 Okay

Elias Hanna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
If it wasn’t that we lost electricity our last two days this would’ve been a wonderful vacation
Stayed 5 nights in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved our upgrade to a semi private pool. It made a huge difference in our vacation. The only negative was the beach which had a horrible smell from seaweed. We couldn’t go in the water and it was brown . I don’t know if it was just the time of the year.
Stayed 5 nights in Aug 2025

2/10 Terrible

Erin

Stayed 7 nights in Aug 2025

2/10 Terrible

Benjamin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was beautiful and the shows were great. We tried making reservations for meals and were told that one day that no restaurant had availability at any time and another day the only time available was at 5:30. We had a 4 night stay and 2 of the days there was no air conditioning in our room or anywhere else on the resort and the power would go off and on all through the night. Our room didn't get below 80 degrees for 2 days. We had a toilet that was clogged and wouldn't flush and it stayed that way for 3 days and even with multiple calls to the front desk, it was never fixed. Our room had 2 phones, one didn't work and the other made an off the hook signal continuously even when being returned properly. We paid good money for this trip and even at check out no one apologized or offered any type of explanation for this terrible service. The first 2 days were pretty good, but the highlight of the 2nd two days was the shuttle to the airport just so we could cool down.
Stayed 4 nights in Aug 2025

8/10 Good

Gurumurthy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great employees and customer service. It was a pleasant experience and enjoyed every bit of it.
Stayed 6 nights in Aug 2025

10/10 Excellent

Tahsheema Lashawn, Irvington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, family friendly
Stayed 4 nights in Jul 2025

8/10 Good

Sumitha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice helpful staff and clean rooms
Stayed 4 nights in Aug 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Alena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked with Hotel Marina El Cid but when we arrived to the property we learned that the resort actually consists of three sections that are listed as separate hotels on Expedia: Marina El Cid, Ventus, and Ventus Ha' (listed from oldest to the newsest). Each hotel has a unique architecture & very distinct from others but all guests can use any facilities across all three hotels! Ventus Ha' opened Dec'24 and this is where we were given our room. It is furthest from the ocean deeper in the jungle. It is a short walk to the beach or you can call for a golf cart ride any time of the day. We were happy to be away this time around because of the algae bloom/awful smell from the ocean. Our room at Ventus Ha' was spacious, hammock on the balcony, spacious bathroom. The bed was firm so were the pillows (not a big fan of those). Room was cleaned well once a day and all towels were changed regardless the fact that we hung them and didn't mind to keep them for a few days. Each hotel has its own restaurant set but everybody could go to any of them. Reservations are necessary and concierge will make the reservations for two days ahead. We realized that Ventus Ha' had the best two restaurants (Japanese and Aakat) so we stayed close to our hotel for breakfast and lunch. We also booked those two restaurants for dinner twice. Buffets were fairly small, didn’t have much of a variety of food but definitely basic breakfast options. Staff everywhere is friendly. Overall excellent experience!
Stayed 5 nights in Aug 2025

2/10 Terrible

Edward H

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC did not work since day one & for 3days and they knew. And yet they gave us that room in the building that had a broken ac pipe. There was no Room service , the sheets weren’t clean . They didn’t change it between guests. The food was the worse ever. There was a bad smell all over the resort. I don’t recommend this place for anyone and I’m asking at less to refund my money back.
Stayed 5 nights in Aug 2025

2/10 Terrible

Aysha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Yancel, woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Tremayne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of 3 properties you will have full access to. There's golf carts you can catch to take you around to the different properties if you don't care to walk. Of the 3 properties this one is the oldest one. That being said the 2 nights of our stay was good. The rooms were not dated and the resort was kept clean. During our stay the A/C gave out so they moved us to one of the newer properties Ventus Ha. This property you can tell was much newer. The rooms were pretty much the same but had a slightly more modern feel. The food for the most part was buffet style other than the restaurants you needed reservations for. The best restaurant was KOBO which was a hibachi style, which we ended up eating there the last 2 nights but the reservations for it fills up quick. For the adults there is a root top bar if you just want to get away from the kids, which also had a small pool. Overall, the stay was pleasant but if I had to book again I would choose Ventus Ha.
Stayed 4 nights in Aug 2025

8/10 Good

Shivonnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Mary Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The seaweed was bad smelling
Stayed 5 nights in Jul 2025

8/10 Good

Selvedin

Stayed 7 nights in Aug 2025

10/10 Excellent

Harpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly, food was amazing, a lot to explore, and staff was beyond polite. Overall, loved it, and will surely visit again!
Stayed 4 nights in Aug 2025

10/10 Excellent

Youjung

Stayed 2 nights in Jul 2025