Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Choose dates to view prices

Where to?

Dates

April 2026

May 2026

Couples treatment rooms, sauna, hot tub, steam room, body treatments

Presidential Suite (Preferred Club) | Beach/ocean view

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Pet friendly
Parking included

Explore the area

Sm 31, Mz 03, Lote 101-21, Km 332, Carretera Cancun-Tulum, Puerto Morelos, QROO, 77500

Place, Arrecife de Puerto Morelos National Park
‪5 min walk‬
Place, Puerto Morelos Beach
‪18 min drive‬
Place, Puerto Morelos Town Square
‪22 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪21 min drive‬

Room options

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Tropical View King

Exceptional

Garden view
52 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Tropical View Double

Good

Garden view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Partial Ocean View King

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Partial Ocean View Double

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Ocean View King

Excellent

Sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed

Junior Suite Ocean View Double

Excellent

Sea view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Junior Suite Swim-Out King

Garden view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Junior Suite Swim-Out Double

Wonderful

Garden view
52 sq m
1 bedroom
Sleeps 3
2 Double Beds

Preferred Club Junior Suite Partial Ocean View King

Excellent

Partial sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View King

Wonderful

Sea view
52 sq m
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Junior Suite Ocean View Double

Wonderful

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Junior Suite Swim-Out King

Exceptional

Garden view
52 sq m
1 bedroom
Sleeps 3
1 King Bed

Preferred Club Junior Suite Swim-Out Double

Very good

Garden view
52 sq m
1 bedroom
Sleeps 3
2 Double Beds

Preferred Club Ocean Front Double

Exceptional

Ocean view
52 sq m
1 bedroom
Sleeps 4
2 Double Beds

Preferred Club Master Suite Ocean View

Excellent

Ocean view
87 sq m
1 bedroom
Sleeps 4
1 King Bed

Preferred Club Master Suite Ocean Front

Very good

Sea view
87 sq m
1 bedroom
Sleeps 4
1 King Bed

Family Junior Suite Ocean View

Good

Ocean view
99 sq m
1 bedroom
Sleeps 6
2 Double Beds

Preferred Club Family Suite Ocean View

Exceptional

Ocean view
99 sq m
Sleeps 6
2 Double Beds

Double Room Junior with Garden View

Garden view
52 sq m
Sleeps 3

Suite Junior with Sea View

Sea view
52 sq m
Sleeps 4

Suite Junior with Sea View

Sea view
52 sq m
Sleeps 4

Family Suite -6 guests- Junior with Sea View

Sea view
104 sq m
Sleeps 6

Suite Junior with Partial Sea View

Partial sea view
52 sq m
Sleeps 4

Suite Junior with Garden View

Garden view
52 sq m
Sleeps 4

Suite Junior with Garden View

Garden view
52 sq m
Sleeps 4

Suite Premium with Sea View

Sea view
52 sq m
Sleeps 4

Double Room Premium with Sea View

Sea view
52 sq m
Sleeps 4

Suite Junior with Partial Sea View

Partial sea view
52 sq m
Sleeps 4

Suite Master with Sea View

Sea view
86 sq m
Sleeps 4

Suite Master with Sea View

Sea view
86 sq m
Sleeps 3

Suite Premium with Sea View

Sea view
52 sq m
Sleeps 4

About the area

Puerto Morelos

On the beach.Within a 5-minute walk of this Puerto Morelos property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and Go Grand Outlet Riviera Maya are also within 6 miles (10 km).

What's nearby

Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
Moon Palace Golf Club - 13 min drive - 10.9 km
Puerto Morelos Beach - 18 min drive - 17.5 km
Ojo de Agua Beach - 21 min drive - 20.0 km
Puerto Morelos Town Square - 22 min drive - 20.4 km

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪the cave - ‬4 min walk
‪Agave Mexican Cuisine - ‬2 min walk
‪Diamond Club Lounge - ‬1 min walk
‪Diamond Club Bar - ‬1 min walk
‪Taj - ‬2 min drive

About this property

Dreams Natura Resort & Spa - All Inclusive

4.5-star beachfront property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Some rates at Dreams Natura Resort & Spa - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dreams Natura Resort & Spa - All Inclusive offers its guests a full-service spa, a complimentary water park, 4 outdoor swimming pools, and 2 hot tubs. There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the pool bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Event space at this property measures 12208 square feet (1134 square meters) and includes a conference center. A children's pool, a health club, and a sauna are also featured at the luxury Dreams Natura Resort & Spa - All Inclusive. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

This 4.5-star Puerto Morelos property is smoke free.

553 guestrooms or units

8 levels

5 dining venues

12208 sq ft of conference space

1134 sq m of conference space

Built in 2020

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Cabanas by the pool (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Conference center

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Gift shop

Beauty salon

Computer for guest use

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar by the pool

Swim-up bar

Dreams Natura Resort & Spa - All Inclusive offers 553 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include espresso makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Pool
Hot tub
All-inclusive
Spa

CA $544 total

includes taxes & fees

May 3 - May 4

Pool
Hot tub
Breakfast included
All-inclusive

CA $428 total

includes taxes & fees

May 3 - May 4

3 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)

Pool
Breakfast included
All-inclusive
Spa

CA $453 total

includes taxes & fees

May 3 - May 4

Outdoor pool, pool umbrellas, sun loungers

On private beach
Pool
Hot tub
Breakfast included

CA $707 total

includes taxes & fees

May 2 - May 3

Property amenities

Family friendly

4 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free rollaway/extra bed
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lazy river
Lifeguards on site
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Onsite parking available only on request
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site

Food and drink

5 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Things to do

2 hot tubs
4 outdoor pools
Arcade/game room
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Health club
Kayaking
Lazy river
Outdoor pool (guest access)
Playground
Sauna
Shopping
Steam room
Waterslide
Wine tasting room
Yoga classes
Ziplining

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Room amenities

Entertainment

40-inch smart TV

Bedroom

Blackout drapes
Down comforter
Free crib
Free rollaway/extra bed
Hypo-allergenic bedding
Premium bedding

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Food and drink

24-hour room service
Champagne service
Espresso maker
Free stocked minibar
Meal delivery service

Air conditioning
Ceiling fan
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: USD 65 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 22 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 65 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking and access to the heated pool

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking and access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

Pool access available from 8:00 AM to 9:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
For stays on January 1, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Now Natura Riviera Cancun

Now Natura Riviera Cancun Puerto Morelos

Now Natura Riviera Cancun Hotel Puerto Morelos

Now Natura Riviera Cancun Hotel

Dreams Natura Resort & Spa - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8/10 Good

Margaret Anne

Jan 4, 2026

Stayed 6 nights in Dec 2025

6/10 Okay

Meredith

Travelled with family

Jan 3, 2026

Disliked: Cleanliness, staff & service, property conditions & facilities

I give Dreams Natura is a solid “fine.” Every bar and restaurant seemed very understaffed. Evening activities run late and loud, with all rooms in ear-shot of the bass. Getting a restaurant reservation or a pool chair is nearly impossible. Poolside food and service is tough to come by. With that said, the views are beautiful, the pools are nice, the lobby decorations are lovely, and the pool bar staff are always pleasant handling large crowds (often as a single bartender) including a million kids asking for blended drinks. I recommend a swim up room- our kids loved it and it was nice to have a place to swim without the crowd.

Stayed 5 nights in Dec 2025

10/10 Excellent

serdar

Jan 2, 2026

Nice

Stayed 3 nights in Dec 2025

6/10 Okay

Kristen

Travelled with family and small children

Jan 2, 2026

Many parts of the hotel seemed old and beaten down. Broken floors , smelly . Thought there would be more things to do at the hotel. Kids got bored quickly. Staff was amazing though and pools were nice .

Stayed 4 nights in Dec 2025

10/10 Excellent

Chyanne

Travelled with family and small children

Dec 31, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff is the best

Stayed 5 nights in Dec 2025

10/10 Excellent

Abhinav Kumar

Dec 30, 2025

Stayed 3 nights in Dec 2025

10/10 Excellent

Rafeeq

Travelled with family

Dec 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Yes everything is good

Stayed 3 nights in Dec 2025

8/10 Good

Osama

Travelled with family and small children

Dec 28, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The rooms were clean, and the all-inclusive package included 24-hour room service. Staff regularly checked in and restocked to make sure nothing was missing, which was a nice touch.

Stayed 4 nights in Dec 2025

2/10 Terrible

Xin

Travelled with family

Dec 27, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

The entire vacation was ruined by the hotel experience. For the first three days after our arrival, the wind was strong, and the hotel’s architectural design itself had serious flaws. I stayed in a corner room on the seventh floor that formed a right angle with the rooms facing directly toward the ocean. Because the balcony door was poorly sealed, the noise from the wind kept our whole family awake all night. When the children moved to a new room, the air conditioner was broken, and the temperature dropped to 65°F. They were so cold that they had to leave the balcony door open, sleeping through unbearable noise. What was supposed to be a relaxing vacation turned into five painful days. The beach was small and short, and the seawater was dirty. Aside from a few swimming pools, there were almost no entertainment facilities. The restaurants were also very hard to reserve. When we finally got bookings at the French and Asian restaurants, we found out they just served food taken from the same buffet—absolutely disappointing. In these five days, apart from eating from the buffet, there was practically nowhere for adults or children to go. The hotel lobby and evening shows were of such poor quality that we couldn’t even finish watching the performances. On top of that, sales staff kept pestering us to attend timeshare membership presentations, and when we refused, they bombarded us with phone calls. I will never book this hotel or any hotel under this brand again. Terrible experie

Stayed 5 nights in Dec 2025

10/10 Excellent

NAOTO

Travelled with family

Dec 26, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pool has many activities!! Staff is very good !!

Stayed 2 nights in Dec 2025

10/10 Excellent

Cassandra Jo

Dec 26, 2025

Liked: Cleanliness, property conditions & facilities

Loved the warm pool and hot tub!

Stayed 4 nights in Dec 2025

10/10 Excellent

Ivette

Dec 26, 2025

Stayed 2 nights in Dec 2025

10/10 Excellent

Giovani

Dec 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Everything was great thank you!!

Stayed 4 nights in Dec 2025

2/10 Terrible

Starr

Dec 23, 2025

Stayed 7 nights in Dec 2025

10/10 Excellent

Mona K

Travelled with family

Dec 23, 2025

Liked: Cleanliness, amenities, property conditions & facilities

It was great.

Stayed 10 nights in Dec 2025

10/10 Excellent

Keysa, Eagle Lake

Dec 23, 2025

Stayed 7 nights in Dec 2025

10/10 Excellent

Daisy

Travelled with partner

Dec 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was amazing. I loved the different entertainments they offered. Never spent a boring day here. Everything was easy to find and convenient. I had an amazing time, thank you.

Stayed 3 nights in Dec 2025

10/10 Excellent

Oliver, Mississauga

Travelled with family, Travelled with family and small children

Dec 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for families and those that love the pools more than the beach. Food variety was abundant as long as you use the Hyatt inclusive app to prebook.

Stayed 7 nights in Dec 2025

10/10 Excellent

Caleb

Travelled with partner

Dec 17, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff was amazing such a beautiful experience would definitely recommend just from the service alone .

Stayed 3 nights in Dec 2025

10/10 Excellent

Alyssa

Dec 15, 2025

Stayed 7 nights in Nov 2025

10/10 Excellent

Hans

Dec 14, 2025

Stayed 1 night in Dec 2025

6/10 Okay

Brenda Ann

Travelled with family

Dec 12, 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff and amenities were well enjoyed. Unfortunately the ocean was very dirty so we couldn’t go swimming in it. We had some kind of bug in our bathroom and my husband had many bug bites all over his body.

Stayed 5 nights in Dec 2025

2/10 Terrible

Mark Kristian

Dec 12, 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Angela April

Travelled with family and small children

Dec 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Easy walkable distance around the resort, not too big

Stayed 5 nights in Nov 2025

8/10 Good

Roy

Dec 11, 2025

Stayed 3 nights in Sep 2025

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Hotels

Dreams Natura Resort & Spa - All Inclusive

Choose dates to view prices

Photo gallery for Dreams Natura Resort & Spa - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Junior Suite Tropical View King

Junior Suite Tropical View King

View all photos for Junior Suite Tropical View Double

Junior Suite Tropical View Double

View all photos for Junior Suite Partial Ocean View King

Junior Suite Partial Ocean View King

View all photos for Junior Suite Partial Ocean View Double

Junior Suite Partial Ocean View Double

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Junior Suite Ocean View King

View all photos for Junior Suite Ocean View Double

Junior Suite Ocean View Double

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Junior Suite Swim-Out King

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Junior Suite Swim-Out Double

View all photos for Preferred Club Junior Suite Partial Ocean View King

Preferred Club Junior Suite Partial Ocean View King

View all photos for Preferred Club Junior Suite Ocean View King

Preferred Club Junior Suite Ocean View King

View all photos for Preferred Club Junior Suite Ocean View Double

Preferred Club Junior Suite Ocean View Double

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Preferred Club Junior Suite Swim-Out King

View all photos for Preferred Club Junior Suite Swim-Out Double

Preferred Club Junior Suite Swim-Out Double

View all photos for Preferred Club Ocean Front Double

Preferred Club Ocean Front Double

View all photos for Preferred Club Master Suite Ocean View

Preferred Club Master Suite Ocean View

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

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Family Junior Suite Ocean View

View all photos for Preferred Club Family Suite Ocean View

Preferred Club Family Suite Ocean View

View all photos for Double Room Junior with Garden View

Double Room Junior with Garden View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Suite Junior with Sea View

Suite Junior with Sea View

View all photos for Family Suite -6 guests- Junior with Sea View

Family Suite -6 guests- Junior with Sea View

View all photos for Suite Junior with Partial Sea View

Suite Junior with Partial Sea View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Junior with Garden View

Suite Junior with Garden View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

View all photos for Double Room Premium with Sea View

Double Room Premium with Sea View

View all photos for Suite Junior with Partial Sea View

Suite Junior with Partial Sea View

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Suite Master with Sea View

View all photos for Suite Master with Sea View

Suite Master with Sea View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

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About the area

Puerto Morelos

What's nearby

Getting around

Restaurants

About this property

Dreams Natura Resort & Spa - All Inclusive

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