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Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5.0 star property
5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

1 bedroom, minibar, in-room safe, desk
Outdoor wedding area
Cafe
1 bedroom, minibar, in-room safe, desk
Preferred Club Master Suite Swim Out Tropical View King | Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Carretera Cancun-Puerto Morelos KM 27.5, Mz. 41, Sm. 12, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪3 min walk‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Preferred Club Junior Suite Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Tropical View King

9.4 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View King

9.6 out of 10
Exceptional
(7 reviews)
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean View Double

  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front King

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(2 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View Double

  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Master Suite Swim Out Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Swim Out Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean Front King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Swim Out Tropical View King

Preferred Club Master Suite Swim Out Tropical View King | Front of property

Preferred Club Master Suite Swim Out Tropical View King

  • 100 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Swimout Ocean Front Double

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Ocean Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Preferred Club Junior Suite Swimout Tropical View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Junior Suite Swimout Tropical View King

7.0 out of 10
Good
(4 reviews)
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View King

1 bedroom, minibar, in-room safe, desk

Preferred Club Master Suite Ocean View King

  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

On the beach.Within a 5-minute walk of the property, you'll find Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is within 3 miles (5 km) and Moon Palace Golf Club is within 9 miles (15 km).

What's nearby

  • Petempich Bay - 3 min walk - 0.3 km
  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 13 min drive - 5.7 km
  • Ojo de Agua Beach - 16 min drive - 8.5 km
  • Puerto Morelos Town Square - 17 min drive - 8.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬1 min walk

About this property

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

5-star beachfront property near Puerto Morelos Beach
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Secrets Riviera Cancún All Preferred - Adults Only - All inclusive like an outdoor pool and a hot tub.

Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a fitness center, a garden, and a terrace. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 164 guestrooms or units
  • 4 levels
  • 3 buildings
  • 8933 sq ft of conference space
  • 830 sq m of conference space
  • Built in 2016
  • Cooked-to-order breakfast (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Dining venue
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive offers 164 air-conditioned accommodations with minibars and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Relax Spa By Pevonia. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, French, Spanish

Similar properties

View from room

Excellence Riviera Cancun - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.7 out of 5, Exceptional, 1,685 reviews
The price is CA $637
CA $637 total
includes taxes & fees
Aug 5 - Aug 6
Excellence Riviera Cancun - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Wine tasting room
  • Winery release events

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.

Property Registration Number BVM1711087E9

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 165 out of 262 reviews
Rating 8 - Good. 55 out of 262 reviews
Rating 6 - Okay. 17 out of 262 reviews
Rating 4 - Poor. 12 out of 262 reviews
Rating 2 - Terrible. 13 out of 262 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing resort with top notch food and service. Shout out to Luis at the Secrets pool for his “spicy” pool exercise class! The plus one experience was amazing and the little details in the hotel room like all lighting can be controlled once you get into bed, was well thought out. Comfortable beds and each restaurant had great food!
Stayed 5 nights in Mar 2025

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay, all inclusive but a little hard to navigate if you’ve never done all inclusive. There’s a lot of rules and pre planning required like dinner reservations and room service wait times
Stayed 5 nights in Mar 2025

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Mar 2025

10/10 Excellent

Wendel A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful. The staff was friendly and welcoming.
Stayed 2 nights in Mar 2025

10/10 Excellent

KEITH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience here for a first time traveler to Cancun area was exceptional
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Taiya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more breakfast meats other than pork. The property wa0s great. Food was way better than any other all inclusive resort
Stayed 3 nights in Mar 2025

2/10 Terrible

Douglas

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stayed in a swim out VIP room. The amount of noise all night long was insane. The employees push these carts around that have squeaky wheels and then bash into the doors repeatedly. They also had some sort of break room right outside our room and they yelled to eachother and joked all night, which kept us up every night -the beach is disgusting with deep nasty seaweed so bad they don’t attempt to clear it. And it stinks. -there is only one restaurant and pool on the secrets side. Both are packed and it’s almost impossible to get a chair by the pool or a seat in the restraint. -our VIP butler, called once and did nothing for us. -on the dreams side where all the restaurants are, it’s difficult to get a table between 5-9. Only one takes reservations. If you don’t book it between midnight and 12:06am you won’t get a reservation. -we’ve been all over Mexico and the Caribbean. This was by far the worst, noisiest, poorly managed resort we’ve stayed at in the last 20 years. I Highly recommend NOT wasting your money.
Stayed 5 nights in Mar 2025

10/10 Excellent

serena

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time visiting this resort and I was very pleased. Entire staff was beyond friendly and helpful. Reservations were to easy to make and the entertainment was top tier . Definitely give 10 stars
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig, VACAVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

amia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort. Came for my birthday in December and it was a lovely time
Stayed 4 nights in Dec 2024

10/10 Excellent

Aaron Wallace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Maciej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ramirez & Samuel are the best at making this property so amazing! Irma at checkin was so helpful and attentive. Jesus at the Secrets bar not only made the best drinks but also felt like family. These people go above and beyond everytime I visit, the facilities are always clean and staff is always so welcoming. Food is great and drinks are delicious (staff is trained to not over serve you). If you prefer to party stay at Breathless side if you prefer to relax stay at Secrets and if you love both still stay at Secrets because you get access to both. Thanks to everyone at the resort for again making the best experience possible!
Stayed 7 nights in Mar 2025

10/10 Excellent

Devante

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect experience everyone was so nice and helpful I will definitely be coming back shoutout to Jesus
Stayed 3 nights in Mar 2025

8/10 Good

Matthew

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the beautiful room and benefits of high quality liquor choices in the preferred lounge. We were disappointed in the food choices and consistency of portions and quality. Room service options were very limited and the app rarely worked while on the property.Service was also sporadic. Overall I would choose other Secret’s properties over this one.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kurtis W

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Donovan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Experience! Already booking my next stay. Rooms, Staff, and Environment makes you not want to leave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anisley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service and food variety
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyler Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was perfect with all the amenities and the best food and views from our hotel room!
Stayed 4 nights in Feb 2025

8/10 Good

Brian Gregory

Travelled with family, Travelled with partner
Liked: Amenities
Enjoyed the resort a lot! Faculty was crazy nice food great.
Stayed 4 nights in Feb 2025

6/10 Okay

Nagela

Travelled with group
It should be clearer that this facility is a shared resort with Breathless. Rooms were not cleaned well. The food portions were small. Room service ordered but never came. Some of the workers were very nice and warm. My friends and I enjoyed the open game space with the bar that is available on the breathless side of the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this property was breath taking! And the staff treated myself and my husband like royalty!
Stayed 5 nights in Feb 2025

8/10 Good

Kierstin Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Property was beautiful, but for the savings, just stay at Breathless. Everything was on that hotels property and there was no major perk for staying at Secrets.
Stayed 4 nights in Feb 2025

10/10 Excellent

Paul

Stayed 4 nights in Jan 2025