Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Riviera Cancun Resort & Spa - All Inclusive

Nightclub
Couples treatment rooms, sauna, hot tub, steam room, body treatments
3 outdoor pools, pool umbrellas, sun loungers
Preferred Club Ocean Front Bridal Suite
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Carretera Federal Chetumal Puerto Juárez, Km 324-342 Manzana 1, Lote 3, SM 11, Puerto Morelos, QROO, 77580
  • Puerto Morelos Beach
    ‪3 min walk‬
  • Ojo de Agua Beach
    ‪3 min drive‬
  • Puerto Morelos Town Square
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Premium Deluxe with Plunge Pool Double Beds

8.6 out of 10
Excellent
(13 reviews)
  • 66 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical View Double

8.6 out of 10
Excellent
(21 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club with Plunge Pool King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View Double

  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Double

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean View & Pool Front King Bed

  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Presidential Suite

  • 268 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

Preferred Club Ocean View King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Honeymoon Suite

8.0 out of 10
Very good
(3 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club with Plunge Pool Double Beds

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe King

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean View Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Ocean Front Governor Suite

  • 146 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Premium Deluxe Ocean View Double Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Deluxe Tropical King

9.6 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe with Plunge Pool King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Premium Deluxe Ocean View King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Tropical View King

  • Sleeps 3
  • 1 King Bed

Preferred Club Ocean Front Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Preferred Club)

  • 83 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean Front Bridal Suite

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite Premium

  • 83 sq m
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Ocean View & Pool Front Double Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

Puerto Morelos

Beachside getaway.Within a 5-minute walk of this Puerto Morelos property, you'll find Puerto Morelos Beach and Arrecife de Puerto Morelos National Park. Ojo de Agua Beach and Petempich Bay are also within 3 miles (5 km).

What's nearby

  • Puerto Morelos Beach - 3 min walk - 0.3 km
  • Ojo de Agua Beach - 3 min drive - 2.9 km
  • Crococun Zoo - 4 min drive - 3.2 km
  • Puerto Morelos Town Square - 4 min drive - 3.2 km
  • Petempich Bay - 13 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Market Cafe - ‬16 min walk
  • ‪The Kitchen Table - ‬9 min walk
  • ‪Bordeaux Restaurant - ‬1 min walk
  • ‪Sports Bar - ‬5 min walk
  • ‪Sensai - ‬4 min drive

About this property

Dreams Riviera Cancun Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Riviera Cancun Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Dreams Riviera Cancun Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 486 guestrooms or units
  • 5 levels
  • 2 buildings
  • 9 dining venues
  • 2 bars on the beach
  • 6 bars or lounges
  • Meeting rooms
  • 775 sq m of conference space
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Dreams Riviera Cancun Resort & Spa - All Inclusive offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Rooms open to balconies or patios. 37-inch plasma televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include free minibar items and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dreams Spa by Pevonia has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, Italian, Portuguese, Spanish

Similar properties

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 beach bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Parasailing
  • Personal motorized watercraft
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Water skiing
  • Waterslide
  • Windsurfing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 37-inch plasma TV with premium satellite channels
  • DVD player
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dreams Riviera Cancun Resort & Spa - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dreams Riviera Cancun All Inclusive Puerto Morelos
Dreams Riviera Cancun Puerto Morelos
Dreams Riviera Cancun Inclusi
Dreams Riviera Cancun Resort All Inclusive Puerto Morelos
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort Spa
Dreams Riviera Cancun Resort Spa All Inclusive
Dreams Riviera Cancun Resort Spa Optional All Inclusive

Dreams Riviera Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 741 out of 1242 reviews
Rating 8 - Good. 256 out of 1242 reviews
Rating 6 - Okay. 142 out of 1242 reviews
Rating 4 - Poor. 47 out of 1242 reviews
Rating 2 - Terrible. 56 out of 1242 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

IAN G, Egg Harbor Township

Stayed 8 nights in Mar 2025

6/10 Okay

Souvik

Stayed 4 nights in Apr 2025

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Yvemael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and friendly. The place had access to different restaurants along with different activities.
Stayed 7 nights in Mar 2025

8/10 Good

Cody, Austin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff was friendly, restaurants were ok. Beach had a lot of seaweed and was not maintained well. Not very inviting onto the water.
Stayed 4 nights in Mar 2025

6/10 Okay

kushal V

Travelled with family, Travelled with family and small children
Liked: Cleanliness
I recently stayed at this resort and was a bit disappointed overall. The food was below average, lacking variety and flavor. Service and amenities were mediocre at best—not terrible, but definitely nothing special. The beach was poorly maintained, which was a big letdown. While a few staff members were very helpful and friendly, others came across as lazy and uninterested in assisting guests. It wasn’t the worst experience, but given the inconsistencies, I’d probably look at other resort options next time.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Disappointing Stay

We’ve stayed at a secrets previously (Punta Cana) and expected our stay to be somewhat similar. That was not our experience. Unfortunately the food was substantially worse. And the service was not great either. We had two rooms and stayed 5 days. One room only got a refill in the mini fridge once the entire stay and the other room got it twice, as opposed to our secrets stay when it was refilled every day. The staff seemed stress and annoyed everywhere. Our bathtub wouldn’t drain and we never got it fixed. The sound at the resort is also a problem. I get it’s a family resort. But the rooms themselves have little soundproofing. Definitely would not return or recommend.
Stayed 4 nights in Mar 2025

8/10 Good

Areesah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like the way I was approached at check in to do a tour and hounded for hours and days of my vacation
Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increases or. Meal options were exceptional. The beach had seaweed, but the infinity pool took care of that
Stayed 7 nights in Feb 2025

10/10 Excellent

Jenae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Improve on the room service food. Unfortunately, none of the items on the room service menu tasted good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ava Reese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good very clean loved every minute
Stayed 6 nights in Mar 2025

10/10 Excellent

Marie-Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, lovely and helpful staff, nice rooms
Stayed 5 nights in Mar 2025

10/10 Excellent

Umakanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great in every restaurants. We could customize the food in every restaurants. Staff was great and very cordial
Stayed 3 nights in Mar 2025

8/10 Good

Olga

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Dreams Riviera is an awesome resort. It’s smaller in size, which makes life easier when you come with kids. The rooms are spacious, and we stayed in one with a little pool. My kids loved it. The staff is amazing, Alejandra who leads activities was so sweet and full of energy and Alejandro at the swim up bar so sweet to my 5 year old son. He chatted with him and made him feel like he was his buddy. Overall, all staff was great. Food was also very high quality, we especially enjoyed the sea food and Mexican restaurants.
Stayed 4 nights in Mar 2025

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Lots of amenities. Excellent customer service and staff!
Stayed 7 nights in Mar 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property very much. Not huge but not tiny either. Great food and staff!
Stayed 5 nights in Mar 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Mar 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
dinner / restaurants
Stayed 7 nights in Feb 2025

8/10 Good

Lee Charles, easton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 8 nights in Mar 2025

10/10 Excellent

LYNNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Srinivasa R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained. Food options are good. The entertainment is good. An improvement could be required to provide beach chairs with shades. I could not get a chair with shade at the pool all 4days.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is very easy to navigate. There is a variety of food options and no reservations were required. Entertainment was awesome. The only thing I would want to change is our room. We were ground floor next to stairs, elevator and staff area. Very noisy and limited sleep at night. The rooms are very clean! We would go there again
Stayed 7 nights in Feb 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the small resort it never felt too overcrowded like others can be. Staff was very friendly and courtious, they cared a lot about my comfort being pregnant.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Collette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2025