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5.0 out of 5

"Everything was great. From clean to awesome drinks. The service was amazing. " More

By a verified traveller on Sat 14 Mar 2020

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Hotel Description

4-star beachfront property near Puerto Morelos Town Square

Beachfront retreat

Within 2 miles (3 km) of this Puerto Morelos property, you'll find Puerto Morelos Town Square and Ojo de Agua Beach. Artisans Market and San Jose Catholic Parish are also within 2 miles (3 km).

All-inclusive

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free valet parking.

WiFi, flat-screen TVs

In addition to flat-screen TVs with satellite channels, the 290 guestrooms offer WiFi and balconies or patios. 24-hour room service, minibars, and premium bedding are also available.

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$331* Per night/room 29 Oct. - 30 Oct.

Luxury Platinum

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Room Platinum

Bed Count 2 Full Beds Maximum Occupancy 5 Max

2 Bedroom Suite Platinum

Bed Count 1 King Bed Maximum Occupancy 6 Max

Standard Suite

Bed Count 2 King Beds Maximum Occupancy 8 Max

Family Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Everyone (1) Couples (1) Family (2)
5 out of 5
Everything was great. From clean to awesome drinks. The service was amazing.

Posted by on 14 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Dear guest,

Thank you very much for your time to qualify our service and facilities on this website. We are very pleased to identify that your past visit to our resort exceeded your needs and expectations. We look forward to having the opportunity of serving you again in the future. Coridally, Ricarod Buatamante General Manager.

5 out of 5

Posted by on 28 Oct. 2019

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Comment from Hotel Management

29 Oct. 2019 by Dear guest,

What a great pleasure to have the opportunity to receive your rating for Ventus through Expedia. We are glad to realize in this excellent qualification that you had a memorable vacation experience at our resort. It will be a privilege for all of us to continue being your hosts in the future. Sincerely, Ricardo Bustamante General Manager.

5 out of 5
All the food was amazing! The infinity pools over looking the beach were fabulous. Staff were friendly and so helpful! The shows at night were fun and entertaining, and of course the grounds were so lush and beautiful!

Posted by on 28 Sep. 2019

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Comment from Hotel Management

3 Oct. 2019 by Dear Guest

Thank you very much for taking part of your day in sharing with us and with the users of Expedia your review based on your previous stay at our resort. We are very happy to hear that your past stay at our resort was an enjoyable and pleasant experience but mainly that all your expectations were met during this visit. We will be enchanted to have the opportunity of welcoming you back and serve you again in the future. Sincerely, Ricardo Bustamante General Manager.

5 out of 5
This was the best vacation I've ever been on. Jario was our butler and he was fabulous! I can't think of anything that would have made this vacation better. Great food, great fun! We'll be back!

Posted by on 19 Jul. 2019

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Comment from Hotel Management

20 Jul. 2019 by Dear Guest,

Thank you very much for sharing your excellent rating for our facilities, through Expedia. It is a great pride to be able to identify in your comments that your last visit to Ventus at Marina El Cid Spa & Beach Resort was pleasant and very relaxing. We will make sure to share your positive comments with Jairo. Please do not hesitate to visit us again we will be happy to serve you as you deserve. Sincerely, Ricardo Bustamante Gerente General.

About the Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Location Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO 77580

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A children's pool, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Ventus at Marina El Cid Spa & Beach Resort - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Puerto Morelos property.

  • 290 guestrooms or units
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2017
  • Bar by the pool
  • Kid's club (free)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun Intl. Airport (CUN) (28.2 km / 17.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Puerto Morelos property provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.

24-hour room service is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 315 per 24-hour period (1-device limit, rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ventus Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Ventus Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
  • Ventus Marina El Cid Spa Beach All Inclusive
  • Ventus at Marina El Cid Spa Beach Resort All Inclusive
  • Ventus Marina Cid Inclusive

You should know

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.