Junior Suite, Balcony, Garden View
Bed Count 2 Full Beds Maximum Occupancy 5 Max
C$173*
Per night/room
26 Aug. - 27 Aug.
ADVERTISING SPONSORED LISTING
Ocean Coral & Turquesa - All Inclusive
Super manzana 12, Lote 1-05,
Puerto Morelos,
QROO
1-855-887-0424
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Ocean Coral & Turquesa - All Inclusive
4.0 out of 5.0
"One of the beds mattresses and pillows smell like death even after they came in and change the sheets so they need to replace some pillows " More
Points Of Interest
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Hotel Description
Beachside getaway
Within 3 miles (5 km) of this Puerto Morelos property, you'll find Crococun Zoo and Ojo de Agua Beach. Puerto Morelos Town Square and San Jose Catholic Parish are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and 9 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.
Free Internet, balconies
The 591 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and free minibar items. Furnished balconies, room service, and premium bedding are also available.
Ocean Coral & Turquesa - All Inclusive ratings based on 126 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.0 out of 5.0
Room comfort
4.0 out of 5.0
Hotel condition
4.0 out of 5.0
Guest reviews for Ocean Coral & Turquesa - All Inclusive
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Comment from Hotel Management
16 Aug. 2019 by asist dir
Thank you for the score, although without a comment it is not possible to understand your evaluation. Warm regards Ocean Coral and Turquesa
The poop is crowded. Aggressive soliciting at the reception area. Unexpected fee when checking in.
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Comment from Hotel Management
13 Aug. 2019 by Oliver Palomo
Hello, sorry for this issues, we want to know if you report this to the guest service people
Faraway from the airport, but in general is a good hotel yo be with the family .
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Comment from Hotel Management
29 Jul. 2019 by asist dir
thank you for your comments
Needing drinks you have to hunt somebody down..
Jacuzzi they don’t have one they have one but it’s in the spa section and you have to pay extra to use it and it doesn’t even work..
Pools close early...
Foods OK..
Check in time was horribly long wait like an hour and a half
Wait
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Comment from Hotel Management
29 Jul. 2019 by Oliver Palomo
hi, sorry for this issues you present in our hotel, unfortunately like you mention we don't have a jacuzzi and we never offer something like that as well the reason have extra cost the jacuzzi in the spa is because this place is a external company. In case for drinks sorry for recieve this comment about no budy help you, i pass the information to our manager from food and beverages
Advice best for family with kid's. Best v.i.p services.
There is so much for everyone. The food is amazing and drinks. The best of all is bar pool and entertainment.
Worth every penny. Dont look further.
If you want to be spoiled book here. 5 stars .
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Comment from Hotel Management
26 Jul. 2019 by asist dir
thank you for your comments!
I like the kids pool, the music, the open areas and the rooms.
What I didn't like was reception service. It took almos 50 minutes to check in, only one person at the front desk. Almost an hour to check out, again, only one person in front desk. This should be unacceptable when is high season during summer.
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Comment from Hotel Management
15 Jul. 2019 by asist dir
thank you for your comments, we are going to pass to the involve areas.
Staff was not friendly, nor well with accommodating larger parties at restaurants and the food was not that good.. Route66 restaurant was by far the worse, very dry everything brisket, burgers, even the chicken. The seaweed is also another issue there but, that goes beyond their control but don’t expect to be able to swim at the beach there, you’ll need to go on an excursion to even be able to touch the water. Seaweed also makes the resort smell not the greatest. Gift shop was also super over priced as to be expected again. The pool and rooms were very clean and housekeeping did a great job as well as the bartenders but that is about it. Check in process was very unorganized and took forever because it was so unorganized. Staff also isn’t too well with English but that’s to be expected being in a Spanish speaking country.
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Comment from Hotel Management
10 Jul. 2019 by asist dir
thank you for your comments, and we lament to read that some aspect where not good for you, we are passing the information to all the involve departments. from the other side, the mother nature it is not under our control, but every day we make our best with people and machines for clean the beach from the seaweed.
I paid for ocean view and got tree view instead of ocean view.. the food was good
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Comment from Hotel Management
2 Jul. 2019 by Oliver Palomo
Sorry about that, but in our hotel we have differents kind of views, the ocean view (this is parcial view at the ocean) and the Ocean front (this kind of views is only for the master suites and royal master suites)
Staff was very friendly and accommodating. Beautiful pools and wonderful room. Had dinner at Blue Moon the last night and it was outstanding.
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Comment from Hotel Management
29 Jun. 2019 by Oliver Palomo
Thanks for all this good comments, we pass the infomation to our co-workers
El servicio de cada uno de los empleados fue de calidad. Sin duda alguna regresamos al Ocean Coral
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Comment from Hotel Management
19 Jun. 2019 by asist dir
gracias por sus comentarios
About the Ocean Coral & Turquesa - All Inclusive
Location Super manzana 12, Lote 1-05, Puerto Morelos, QROO 77580All-inclusive Details
- Taxes included
- Buffet and à la carte dining
- Airport transfers not included
- Premium/non-domestic beverages not included
- Fitness facilities included
- Water fitness classes/lessons included
- Tennis included
- Volleyball included
- Laundry/dry cleaning services not included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Windsurfing equipment not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Food and beverage restrictions apply
- Surcharge for premium or imported alcoholic beverages
- Surcharge for bottled wine
- Minibar (all beverages included)
- Room service during certain hours
- Onsite live performances included
- Theme parties included
Property Features
Ocean Coral & Turquesa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Ocean Coral & Turquesa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis. This 4-star Puerto Morelos property is smoke free.
- 591 guestrooms or units
- 3 levels
- 21 buildings
- 9 dining venues
- 5 bars or lounges
- Built in 2008
- Bar by the pool
- Swim-up bar
- Coffee shop
- Deli
- Kid's club (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Pool or billiards table
- Library
- Terrace
- Garden
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- ATM
- Onsite shopping
- Elevator
- No smoking on site
Internet
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Parking
Free self parking , Parking (limited spaces)
Transport
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23.4 km / 14.5 mi)
- Property shuttles: Shopping center shuttle
- Parking: Free self parking
Room Amenities
Ocean Coral & Turquesa - All Inclusive offers 591 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers. This Puerto Morelos property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.
- Private balcony (furnished)
- Stocked minibar (free)
- In-room dining (limited hours)
- LCD television
- Satellite channels
- Movies for purchase
- Coffee maker
- Luxury bedding
- Shower and tub combination
- Cribs (free)
- Housekeeping (daily)
- Childcare in room (surcharge)
- Massage in room (surcharge)
- Hair dryer
- Laptop safe
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Exterior corridor access
- Climate control (air conditioning)
- Ceiling fan
- Ensuite bathroom
Food & Drink
Blue Moon - This fine-dining restaurant serves dinner only.
Route 66 - This restaurant specializes in American cuisine and serves dinner only.
Ritratto D Italia - This restaurant specializes in Italian cuisine and serves dinner only.
Los Girasoles - This restaurant specializes in Mexican cuisine and serves dinner only.
Room service (during limited hours) is available.
Spa Services
- Number of treatment rooms 6
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Thalassotherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Steam room in spa
- Massages
Hotel Policies
Check-in
- Check-in time ends at 5:30 AM
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pets
- No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No rollaway/extra beds available
Fees
Guests will be asked to pay the following charges at the property:
- Sanitation services: MXN 24.18 per night
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-out fee: MXN 800 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Ocean Coral
- Ocean Coral All Inclusive
- Ocean Coral All Inclusive Puerto Morelos
- Ocean Coral Puerto Morelos
- Ocean Coral & Turquesa Hotel Puerto Morelos
- Ocean Coral & Turquesa Riviera Maya, Mexico - Puerto Morelos
- Ocean Coral Turquesa All Inclusive Puerto Morelos
- Ocean Coral Turquesa Puerto Morelos
- Ocean Coral Turquesa
- Ocean Coral And Turquesa
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
