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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Garden
Preferred Club Suite Ocean Front Double
Outdoor wedding area
3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

View in a map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Beach
    ‪10 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(24 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(26 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

1 bedroom, free minibar, in-room safe, desk

Junior Suite King

8.2 out of 10
Very good
(37 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

1 bedroom, free minibar, in-room safe, desk

Junior Suite Double

7.8 out of 10
Good
(17 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

1 bedroom, free minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Tropical View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean View King

8.4 out of 10
Very good
(37 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

1 bedroom, free minibar, in-room safe, desk

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Beach - 10 min drive - 7.8 km
  • Monumento Ruta de los Cenotes - 11 min drive - 8.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile De France - ‬12 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Zan-Za Bar - ‬11 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪A'akat - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Reviews

Dreams Jade Resort & Spa - All Inclusive Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 734 out of 1322 reviews
Rating 8 - Good. 313 out of 1322 reviews
Rating 6 - Okay. 148 out of 1322 reviews
Rating 4 - Poor. 81 out of 1322 reviews
Rating 2 - Terrible. 46 out of 1322 reviews

Reviews

8/10 Good

Jennifer Danyel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our 25th wedding anniversary, and it was absolutely amazing! The hotel was spotless, beautifully updated, and thoughtfully decorated. Our ocean-view room was so spacious with a huge balcony that made it extra special. Dining was incredible. The Teppanyaki restaurant was so good we went twice, and we also loved the Mexican and Italian restaurants. The French restaurant is a must for breakfast! I was a little worried after reading some reviews about the food, but everything we had was phenomenal. Even the buffet was great, though for dinner I’d recommend the specialty restaurants. The spa was a highlight. We booked a package with a massage, facial, and hydrotherapy session—it was pure bliss. The staff was professional, everything felt top-notch, and we even brought home some of their amazing products. The pools were fantastic, with two swim-up bars and attentive servers who kept drinks coming whether we were poolside or in a cabana. For our anniversary, the hotel went above and beyond with champagne in our room and a sweet door sign—it truly felt special.The only drawback was the seaweed on the beach, but staff worked hard to clear it, and of course that’s beyond their control. There are a few shops on-site, but larger shopping areas are 30–45 minutes away. We also did a catamaran excursion that included shopping, which worked perfectly.We loved the priority lounge with top-shelf drinks. Overall, our stay was unforgettable, and we highly recommend!
Stayed 6 nights in Sep 2025

10/10 Excellent

Christopher

We enjoyed our stay. We have been to 15+ all inclusive resorts. This one is really nice and I feel like it was a really good value. The beach does not have blue hotel zone water. It is like most of the beaches in the area south of cancun. The room was vey nice. The food was good and the options were plentiful. The resort is large enough to feel like resort and not just a hotel, but not so big that you have to take transportation to get around and need maps to find everything. The rooms and grounds are clean and well maintained. The pools were clean and fun. Our kids liked the Explorers Club. It was a great vacation!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Randy

Stayed 7 nights in Jun 2025

6/10 Okay

Latreece

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Food average. Resort was small but comfortable, everything was accessible.
Stayed 3 nights in Jun 2025

8/10 Good

Cristal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Primary disappointment was the amount of ‘sargazo’ or seaweed, limited ability to be at and enjoy the beach, which was our primary reason for visit. We paid extra for the ‘preferred’ which was so nice but beware they will try to upsell you on excursions and other offers. We had an issue with ants on our balcony but one mention to concierge and it seemed to be taken care of. Food was good, nothing extraordinary. The property is laid out over a larger stretch of land so it’s tiring to get from one end to the other. Staff is amazing, attentive, professional and so polite. Overall 8.5 out of 10
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities, food was OK! Need to call a few times to receive bottles of water in room (sometimes never showed). Very nice hotel staff and very clean rooms!
Stayed 2 nights in Jun 2025

6/10 Okay

Laura

Stayed 4 nights in Jun 2025

10/10 Excellent

emely

Stayed 6 nights in Jun 2025

10/10 Excellent

Irma, Sanford

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about. Friendly staff and always something going on to keep you entertained.
Stayed 8 nights in Jun 2025

10/10 Excellent

Ziyad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend place
Stayed 6 nights in Jun 2025

6/10 Okay

Alina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Friendly staff and lots of activities! Beautiful landscaping and delicious food at the hibachi restaurant. Cons: cleanliness of the pool and the room bathrooms (rooms overall are outdated), and the food at the Mexican restaurant was below average, the mattress and pillows were quite uncomfortable.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful fantastic food
Stayed 4 nights in Jun 2025

8/10 Good

Stacy Leigh

Stayed 5 nights in Jun 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

8/10 Good

Cyrus Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth a visit
Stayed 6 nights in Jun 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Dreams Jade is really showing it's age. The balcony on our Preferred Club Ocean Front room the tiles were loose and coming up. No more glass of champaign when you arrive. Time to start looking for a new resort!
Stayed 4 nights in Jun 2025

10/10 Excellent

BERNARDO E

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best customer service
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The utmost professional and respectful staff I have ever been introduced to.
Stayed 7 nights in Jun 2025

10/10 Excellent

jarod

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams jade is a great options for families. It’s a medium size resort with great food options. Entrainment is always available during the day and at night. Always food available ! The beach is fully stocked with seaweed but they do a good job in cleaning it every day, even though their efforts sadly it’s not swimmable. But that is just an area issue not the resort. Sometimes when it’s more seaweed the smell is not pleasant around the areas of the beach.
Stayed 6 nights in Jun 2025

8/10 Good

Tyson Mathew

Stayed 4 nights in Jun 2025

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Dreams Jade is a beautiful resort. Details matter and this resort delivered on that! The beds are so comfortable! When we arrived at our room (we did not have any upgraded package) we were greeted with a plate a chocolate covered fruits welcoming us and the same for our last night! All of the pools are heated and they are right by the beach which makes for a beautiful view. You don’t need to make reservations at the restaurants which I really loved bc most other resorts require that. They didn’t pressure us into purchasing excursions/time shares. Staff always greeted us with a smile. Room service was great- although very late once but rectified the issue. They also have a fun kids club with activities all day and a separate teen zone (just wish my kids could have enjoyed the teen zone but they are just a couple of years too young). It is a bit smaller than other resorts I’ve stayed at but that makes it so much easier to navigate the grounds, especially when you have two children and they’re hungry or you’re coming back from an excursion at night. The sargassum was present at our beach and though we were not able to get in the water, we were able to stroll the beach and enjoy the view from the pool.
Stayed 5 nights in Jun 2025

6/10 Okay

Maggie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Service was slow overall- from room service to long waits at the buffet to be sat. Many of the amenities weren’t available, and with the seaweed covering the beach, there wasn’t much to do, so everyone ended up crowding around the pool. That made finding a spot by the pool pretty difficult. On the bright side, the staff was helpful and the rooms were spacious.
Stayed 4 nights in Jun 2025