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Dreams Jade Resort & Spa - All Inclusive

4.5 star property
4.5-star beachfront property near Puerto Morelos Beach

Choose dates to view prices

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Relax by the resort's large pool surrounded by lush gardens and palm trees, with ocean views from multiple balconies.
Property video
Exchange vows with breathtaking sea views at this picturesque outdoor wedding venue, surrounded by lush greenery and a beautiful floral canopy.
Welcome to Dreams Jade, a beachfront resort with a pathway leading to a modern building.
Relax by the oceanfront pool surrounded by palm trees and lounge chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly

Explore the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Puerto Morelos Town Square
    ‪5 min drive‬
  • Ojo de Agua Beach
    ‪5 min drive‬
  • Puerto Morelos Beach
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite Double

Relax in this stylish room with two single beds, a plush sofa, and a dining area.

Junior Suite Double

7.8 out of 10
Good
(17 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front King

Relax in comfort with a large bed and ocean views from the open balcony, plus a seating area and flat-screen TV.

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Relax in a spacious room with a large bed, flat-screen TV, and a seating area offering a tropical beach view.

Preferred Club Suite Ocean View King

9.4 out of 10
Exceptional
(23 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Enjoy ocean views from the balcony, featuring two beds and a flat-screen TV.

Junior Suite Ocean Front Double

  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Relax in comfort with a large bed and ocean views from the spacious room, featuring a flat-screen TV and sliding glass door to a balcony.

Preferred Club Suite Ocean View Double

9.2 out of 10
Wonderful
(25 reviews)
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Enjoy ocean views from the balcony, featuring two beds and a desk with a chair.

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Enjoy ocean views from the balcony, featuring two beds and a desk with a chair.

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Relax in this stylish room with a large bed, wicker armchair, and comfortable sofa.

Junior Suite King

8.2 out of 10
Very good
(37 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Relax in this stylish room with a large bed, sofa, and ocean view.

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Ocean View King

Relax in this stylish room with a large bed, sofa, and ocean view.

Junior Suite Ocean View King

8.4 out of 10
Very good
(37 reviews)
  • 65 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Governor Suite

Relax in a serene space with a large bed, bedside table, and lamp.

Preferred Club Governor Suite

  • 101 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front Double

Enjoy ocean views from the balcony, featuring a flat-screen TV and comfortable seating.

Preferred Club Suite Ocean Front Double

  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View King

Relax in this stylish room with a large bed, wicker armchair, and comfortable sofa.

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tropical View Double

Relax in this stylish room with two single beds, a plush sofa, and a dining area.

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(15 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Enjoy the expansive ocean view from this room's balcony, featuring a wicker chair, side table, and lounge chair.

Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

Puerto Morelos
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.4 out of 5, Excellent, 284 reviews
The price is CA $588
CA $588 total
includes taxes & fees
Sep 2 - Sep 3
Secrets Riviera Cancún All Preferred - Adults Only - All inclusive

About the area

Puerto Morelos

Beachfront retreat .Stay at this Puerto Morelos property and you'll be within half a mile (1 km) of Arrecife de Puerto Morelos National Park and 2 miles (3 km) of Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 miles (3 km).

What's nearby

  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Beach - 10 min drive - 7.8 km
  • Monumento Ruta de los Cenotes - 11 min drive - 8.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 16 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

4.5-star beachfront property near Puerto Morelos Beach
Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts, and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Similar properties

Relax with a drink in hand, taking in the ocean view from our bar area with wicker chairs and a selection of bottles.

Dreams Riviera Cancun Resort & Spa - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 1,270 reviews
The price is CA $369
CA $369 total
includes taxes & fees
Sep 1 - Sep 2
Dreams Riviera Cancun Resort & Spa - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record at check-in.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 711 out of 1289 reviews
Rating 8 - Good. 309 out of 1289 reviews
Rating 6 - Okay. 143 out of 1289 reviews
Rating 4 - Poor. 78 out of 1289 reviews
Rating 2 - Terrible. 48 out of 1289 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful fantastic food
Stayed 4 nights in Jun 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher F

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WERE AMAZING! VICTORIA OUR POOLSIDE SERVER WAS ABSOLUTE AMAZING! WENT ABOVE AND BEYOND TO MAKE EVERYDAY ENJOYABLE!
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniel Alexander

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price! Good was good and service was excellent! Staff is very friendly and take service to the next level! Highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10.10 LOVE everything was amazing.
Stayed 4 nights in Apr 2025

4/10 Poor

Taylor

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeremy

Stayed 5 nights in Feb 2025

10/10 Excellent

Isha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed this resort..staff was amazing. So peaceful and relaxing. Truly 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property. Knowledgeable staff. Excellent beaches and pooles. Beautiful suite, with hot tub and balcony. Weather was perfect for sunbathing and swimming.
Stayed 8 nights in Apr 2025

8/10 Good

lakshmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly resort with good pools and beach. The food was great but staff service was very slow, understaffed at most areas and the staff could not keep up with the crowd especially at breakfast buffet and lunch times. We have been to many resorts over last decade and I would say, this resort has a very poor staff service. They are inattentive, busy, could not get basic things to your food table before you finished your meal, like filling the glass with water, silverware, cup of coffee etc
Stayed 4 nights in Apr 2025

8/10 Good

shakira

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kid friendly, lots of activities! Great food and drinks . Just book the trip !
Stayed 3 nights in Apr 2025

10/10 Excellent

Anita Sharma

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very Convenient & enjoyable pool area for families to have fun.
Stayed 4 nights in Apr 2025

2/10 Terrible

Shawn

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We had terrible service at the restaurants and the food was not good at the Mexican restaurant (server wouldn’t come take our order then after we finally got our food he never returned to us. We got up and walked out) and Italian restaurant.
Stayed 4 nights in Apr 2025

4/10 Poor

Shashi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Expected more from a Hyatt property. The room service and room service staff were great. Buffet had limited options and most food was terrible. Staff was not that friendly. Overall for the price you can stay somewhere else and get more for your $$
Stayed 3 nights in Apr 2025

6/10 Okay

Igor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
It was just alright as opposed to last time when we were blown away by the experience. This time responsiveness wasn't there; seemed staff wasnt being supported or directed very well.
Stayed 9 nights in Apr 2025

8/10 Good

Raymond

Stayed 6 nights in Feb 2025

10/10 Excellent

Yogesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was convenient and good
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Dreams Jade for its very welcoming and hardworking staff, close proximity to the airport and many tourist hot spots, quality dining and beverage/bar options and ability to eat in any restaurant without having to book in advance (except for Teppanyaki at Spice), excellent onsite and offsite activities for all ages, hotel safety and cleanliness, its quiet location outside the hustle and bustle of Cancun, beautiful pool areas and beach and never having a problem to find chairs, ability to relax without being hassled by vendors, beautiful hotel design and smaller intimate hotel feeling with access to everything you could ever need! We are longtime Hyatt members and have visited several Dreams locations in the Caribbean. We strongly recommend Dreams Jade if you’re looking for a perfect family, friends, or couples vacation, or to celebrate a special occasion or wedding! Thank you Dreams Jade for a lifetime of fun memories and making us feel just like family!!
Stayed 8 nights in Apr 2025

10/10 Excellent

James

Stayed 6 nights in Apr 2025

10/10 Excellent

NICOLE DANIELLE

Stayed 4 nights in Apr 2025

4/10 Poor

Joelle

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Becareful i booked a spa for my 1st day, as soon as i got in they sent me to a time share trap who promised me credits to sit through a 90 min session, and rescheduled my spa day.They went over to 2 hours and 15 minutes, and they tried to keep my Id to keep ne there longer.When i decided to leave without my ID they got were not happy to have to find me to bring it to me.This 2 hour plus workshop in turn messed up my schedule fpr the spa,which i ended up missing and they charged me for it right before i was checking out.Will never stay here again.The staff is in on the scam BEWARE....too bad too because other than that i enjoyed myself
Stayed 3 nights in Apr 2025

10/10 Excellent

Tomislav, Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and plan on returning soon!
Stayed 9 nights in Apr 2025

8/10 Good

Michelle, burnsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was wonderful. The food is above average. The resteraunts do not require reservations and the decoration of each one and food is excellent. The property is very tropical and pretty to walk around. There is plenty of room for everyone without feeling crowded. The entertainment in the theater is lacking. They need to work on that, a lot! But the music out in the common area was very good. The spa is very nice. We enjoyed our stay and would return. The rooms need a little bit of upkeep and a deep cleaning but they are roomy. Definitely, upgrade to an oceanFRONT room. If you pay for an ocean view, it doesnt always mean you get a good view of the ocean or even really see the ocean without leaning over your balcony railing to see it. They did upgrade us to a oceanfront but it took 2 days and 2 hours of waiting in our room for a bellboy to come get us and our bags and show us where our new room was. Worth the wait once we got the oceanfront view!
Stayed 7 nights in Apr 2025

10/10 Excellent

Ankita

Liked: Cleanliness, staff & service, property conditions & facilities
The friendly staff and the atmosphere was family friednly.
Stayed 4 nights in Apr 2025

10/10 Excellent

GREGORY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a great layout. We loved that we could clearly see the sea from the pool.
Stayed 4 nights in Apr 2025