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Hotel & Beach Club Ojo de Agua

3-star property
5 Av Javier Rojo Gomez, Puerto Morelos, QROO 1-855-887-0424
3.8 out of 5
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See all 6 travelocity Reviews

"This property is in a very good location but need a lot of maintenance " More

By a verified traveller on Mon 21 Aug 2023

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Hotel Description

3-star beachfront hotel near Puerto Morelos Beach

On the beach

Your stay at this hotel will put you steps from Ojo de Agua Beach and a 5-minute walk from Arrecife de Puerto Morelos National Park. Puerto Morelos Town Square and Artisans Market are also within half a mile (1 km).

2 outdoor pools

This hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. A garden, luggage storage, and concierge services are also on offer.

Deluxe Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
CA $95* Per night/room 29 Apr. - 30 Apr.

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Bungalow

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Palapa King Suite Pool view

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel & Beach Club Ojo de Agua ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel & Beach Club Ojo de Agua

Everyone (3) Couples (1) Family (2)
3 out of 5
This property is in a very good location but need a lot of maintenance

Posted by on 21 Aug. 2023

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Comment from Hotel Management

22 Aug. 2023 by Customer Service.

Regards from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services, and we feel disappointed to hear that your experience with us, wasn’t the best. We want to let you know that we always give you the best service. Happy week.

5 out of 5
Charming, laid back beach front hotel in a lovely town with great atmosphere.

Posted by on 19 Jul. 2023

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Comment from Hotel Management

20 Jul. 2023 by Customer Service.

Mrs. Jennifer greetings from Puerto MorelosWe appreciate your comments, they help us improve our services, we are very happy to read about your excellent experience with us, thank you for staying at Hotel & Beach Club Ojo de Agua.Very good day..

3 out of 5

Posted by on 19 Dec. 2022

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Comment from Hotel Management

17 Apr. 2023 by Customer Service.

Regards from Hotel & Beach Club Ojo de AguaThank you for your comments, this makes us improve our services, and we feel disappointed to hear that your experience with us, wasn’t the best. We want to let you know that we always give you the best service. Happy week.

3 out of 5

Posted by on 26 Mar. 2022

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5 out of 5
The staff is awesome but the property needs renovation.

Posted by , from Phenix city on 18 Feb. 2022

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Comment from Hotel Management

19 Feb. 2022 by Customer Service.

Greetings from Hotel & Beach Club Ojo de Agua, Mrs. Maurquitta, we are happy to know about the pleasant experience you had with us, your comments always help us improve our services, thank you very much for choosing us for your stay. Excellent week.

4 out of 5
It is nestled in a nice area that really has a lot of charm.

Posted by on 20 Jun. 2021

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Comment from Hotel Management

20 Jun. 2021 by Customer Service.

We are glad to hear about your experience with us, your comments make us improve our services, thanks for staying with us. Lovely week.

About the Hotel & Beach Club Ojo de Agua

Location 5 Av Javier Rojo Gomez, Puerto Morelos, QROO 77580

Property Features

Hotel & Beach Club Ojo de Agua offers its guests 2 outdoor swimming pools and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel & Beach Club Ojo de Agua also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 3-star Puerto Morelos hotel.

  • 20 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Hotel & Beach Club Ojo de Agua offers 20 air-conditioned accommodations with hair dryers and complimentary toiletries. 32-inch Smart televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are shared
  • Separate bedroom
  • Smart television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Beach Club Ojo de Agua - This family restaurant serves breakfast, lunch, and dinner.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Hotel & Beach Club Ojo de Agua

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • No elevators
  • Service animals not allowed
  • Debit cards
  • Car required
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TAFFEIT Beach Hotel
  • Arena Beach Oceanfront
  • & Club Ojo Agua Puerto Morelos
  • Capital O Hotel Arena Beach Club
  • Hotel & Beach Club Ojo de Agua Hotel
  • Hotel & Beach Club Ojo de Agua Puerto Morelos
  • Hotel & Beach Club Ojo de Agua Hotel Puerto Morelos

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.