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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
Aerial view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Exterior detail
On the beach, beach cabanas, sun loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

1 bedroom, premium bedding, down comforters, free minibar

Paradise Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

About the area

Puerto Morelos

Beachside getaway.You'll be steps from Arrecife de Puerto Morelos National Park and a 5-minute walk from Petempich Bay. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 6 min drive - 2.5 km
  • Crococun Zoo - 11 min drive - 7.7 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property near Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

  • 148 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,010 reviews
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includes taxes & fees
Aug 17 - Aug 18
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive

Property amenities

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 664 out of 1073 reviews
Rating 8 - Good. 202 out of 1073 reviews
Rating 6 - Okay. 114 out of 1073 reviews
Rating 4 - Poor. 41 out of 1073 reviews
Rating 2 - Terrible. 52 out of 1073 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Staci, Cutten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best time !!
Stayed 5 nights in Jul 2025

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Help was great. Room was great . They just have to have beach house restaurant open every night for dinner. .I personally don't like eating buffet on the beach waiters and bar staff was top notch.
Stayed 7 nights in May 2025

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort l, everyone was friendly. I am definitely going back.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great resort for families and couples. Staff was great. Food was amazing and everything is close. We had a swim up room and loved it.
Stayed 5 nights in Apr 2025

8/10 Good

Robin Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to the location. We actually visited 12 years ago when it was formerly the A Zulu Beach resort. When looking late this year for a trip, we knew we wanted something smaller, well-run, at a not-party or too busy location. Something all of us could enjoy. So after searching dozens and dozens of places, we knew we wanted something like what we had experienced 12 years ago. While the ‘Margaritaville’ branding wasn’t our vibe. The location, size, quality of Karisma resorts gave us the confidence to try it. We were very pleased to find not too much had changed. The property is clean, intimate, well staffed with a beautiful beach. Some of the staff from our visit 12 years ago, and my husband’s parents subsequent visits after we told them how much we had enjoyed our first visit, were still there and still in contact with his parents. The staff really makes this place. Everyone is so kind and genuine. The room was immaculate when we arrived, and there was a happy birthday banner on the door and decorations on the bed when we arrived. There are some advances in tech: an app and scannable bracelets. There is a new process to get ‘per diems’ from a commissary, which included two drinks and snacks per day. The entertainment staff worked hard to keep events going and included us in them. There were a couple of differences from our last visit: it used to be a ‘gourmet’ all-inclusive, with a strong focus on a variety of restaurants and quality of food options.
Stayed 8 nights in Mar 2025

6/10 Okay

Asha

Stayed 4 nights in Apr 2025

8/10 Good

Rachel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the rooms, food was excellent and the cocktails made by Manuel at the lobby compass bar were incredible. This was our second time, came here with other adults and mostly stayed by the adult pool area. Rita’s tacos were great as always and Franks and Lola’s and Latino were both very good. There were a lot of young kids which was surprising as I’ve always felt there wasn’t much to do for them to do but most were in the beach and by the kid pool all day. Such a great walkable resort, worth visiting all the pools even if your room is just close to one of them. We loved the License the chill bar at the adult pool with drinks made by Jose Luis. Great visit but we may try the adult only Margaritaville down the road next time.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Dara Rachelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My boyfriend and i had a wonderful time staying at margaritaville. We loved how relaxing the environment was, the staff was so lovely and helpful. We wished there was a way to have some food around the pool, only option was to order room service or go to the buffet, it would be convenient if you were allowed to take food out of the buffet resturant. Otherwise had a wonderful time, 9/10. Would recommend.
Stayed 8 nights in Apr 2025

10/10 Excellent

Howard Scott, lindenhurst

Stayed 7 nights in Apr 2025

10/10 Excellent

Nancy Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly helpful staff/workers are what really made this such an enjoyable experience. They are all hard working and will go out of their way to accommodate the visitors.
Stayed 7 nights in Apr 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The workers are the best
Stayed 6 nights in Mar 2025

10/10 Excellent

Anthony Donald

Stayed 5 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Quick access to the beach. Smaller resort felt more private.
Stayed 3 nights in Apr 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Very friendly wait staff. Always gracious and kind. We did not care for the constant badgering to sit and listen to the spiel to become a Karisma member. At one point, the Prestige representative was literally begging us to attend.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Amenities
This was our first time staying at an all-inclusive resort and we loved it! We will definitely be back!
Stayed 4 nights in Mar 2025

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our third time and it seems like they are cutting back. The carpet in our room could use a shampoo but the room was always clean. A bit of confusion we were told the point system for filling your mini bar from Joe Merchant was gone. Just go in everyday and get 2 beers, 2 sodas and 2 snack. Half way though our stay the staff started telling us how many points we had left. Also the pools were very cloudy and not too pleasant looking. Mid week this was rectified. The buffet breakfast is pretty sad choice wise. The food in the trays was often cold. Meals at the Ala carted were often too salty. I was disappointed, this is one of out favourite resorts but I’m not sure I would return. The last straw was no late check out and no where to have a quick shower if you flight is later in the day.
Stayed 7 nights in Apr 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not overwhelming easy access to everything. Staff was amazing. It was my birthday and they made it that more special from the restaurants to the bartenders. Differently would recommend if you like calm and relaxing
Stayed 5 nights in Apr 2025

10/10 Excellent

Jenna

Stayed 5 nights in Apr 2025

10/10 Excellent

Siyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a decent beach area, great smoothie and alcohol bars. Service in the beach hut was a little subpar, waited 2 hours for food to arrive.
Stayed 6 nights in Mar 2025

8/10 Good

Abby Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful, the food could be better.
Stayed 5 nights in Mar 2025

8/10 Good

Stephen Vance

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice smaller property that is reminiscent of old Florida Style. The rooms are cute and the patios and balconies have Adirondack chairs. Plenty of hammocks are spread throughout and there are several different pools to choose from. The laid back style truly delivers a "license to chill." Food and drinks are good but dining options are limited. They ran out of some items during the week so they didn't always have what you wanted to order. Music was good. As with so many eastern coast beaches in the Caribbean there was some sargassum but they work diligently to maintain the beach and remove the sargassum. We enjoyed our stay and are going home refreshed.
Stayed 7 nights in Mar 2025

2/10 Terrible

quiriat

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
to small not
Stayed 4 nights in Mar 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great resort. Perfect size. Can walk anywhere in 2-3 mins, no lines to wait for drinks, food or chairs. Nice and chill but can also party if you’re feeling it at night. Servers, bartenders and all staff go over and above to make sure you are good. Never have to wait on anything. Rodrigo, Angel, Emilio Were some of the highlights. All the food was great. Good selections for anybody. Will be back.
Stayed 10 nights in Mar 2025