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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
5-star beachfront property near Puerto Morelos Beach

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
Room (Paradise) | View from room
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Aerial view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580
  • Petempich Bay
    ‪6 min drive‬
  • Puerto Morelos Beach
    ‪13 min drive‬
  • Puerto Morelos Town Square
    ‪17 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

9.2 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

1 bedroom, premium bedding, down comforters, free minibar

Paradise Suite

9.8 out of 10
Exceptional
(38 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Paradise)

9.4 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

9.0 out of 10
Wonderful
(72 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

  • Sleeps 4
  • 1 King Bed

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  • On private beach
  • Pool
  • Hot tub
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4.4 out of 5, Excellent, 258 reviews
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CA $695 total
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Jul 15 - Jul 16
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About the area

Puerto Morelos

Beachside getaway.You'll be steps from Arrecife de Puerto Morelos National Park and a 5-minute walk from Petempich Bay. Also, Puerto Morelos Beach is within 2 miles (3 km) and Dr. Alfredo Barrera Marin Botanical Garden is within 6 miles (10 km).

What's nearby

  • Petempich Bay - 6 min drive - 2.5 km
  • Crococun Zoo - 11 min drive - 7.7 km
  • Puerto Morelos Beach - 13 min drive - 6.0 km
  • Ojo de Agua Beach - 16 min drive - 8.9 km
  • Puerto Morelos Town Square - 17 min drive - 9.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5-star beachfront property near Puerto Morelos Beach
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All was completed in March 2020.

This 5-star Puerto Morelos property is smoke free.

  • 148 guestrooms or units
  • 4 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • Karaoke
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers 148 air-conditioned accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Baby toys
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 poolside bars
  • 4 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • 4 outdoor pools
  • Beach yoga
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 694 out of 1103 reviews
Rating 8 - Good. 205 out of 1103 reviews
Rating 6 - Okay. 112 out of 1103 reviews
Rating 4 - Poor. 41 out of 1103 reviews
Rating 2 - Terrible. 51 out of 1103 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Help was great. Room was great . They just have to have beach house restaurant open every night for dinner. .I personally don't like eating buffet on the beach waiters and bar staff was top notch.
Stayed 7 nights in May 2025

2/10 Terrible

quiriat

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
to small not
Stayed 4 nights in Mar 2025

10/10 Excellent

Chad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great resort. Perfect size. Can walk anywhere in 2-3 mins, no lines to wait for drinks, food or chairs. Nice and chill but can also party if you’re feeling it at night. Servers, bartenders and all staff go over and above to make sure you are good. Never have to wait on anything. Rodrigo, Angel, Emilio Were some of the highlights. All the food was great. Good selections for anybody. Will be back.
Stayed 10 nights in Mar 2025

10/10 Excellent

Sonal

Stayed 3 nights in Mar 2025

8/10 Good

Jorge

Stayed 3 nights in Mar 2025

2/10 Terrible

RONALD

Stayed 7 nights in Mar 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time on our vacation at Margaritaville Cancun. The resort was incredibly clean. The rooms spacious and clean. The pools and bars and activities were a ton of fun. Our absolute favorite restaurant was Rita's Taco House!! Dinners were amazing at Frank and Lola's and the Latin Fusion restaurant. Fun dinners on the beach as well. Would go again in a hearbeat!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Hannah

Stayed 4 nights in Mar 2025

10/10 Excellent

Roni Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and caring people. Great experience. So much fun
Stayed 4 nights in Mar 2025

8/10 Good

Jessica Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort!
Stayed 7 nights in Mar 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Road to get to the property was in terrible condition
Stayed 7 nights in Mar 2025

6/10 Okay

Jenny Lee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I liked the size of the resort. Not extremely large. A short walk will get you anywhere. The service in the main restaurant for breakfast and lunch was very slow.
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Peaceful hotel with very average food

The hotel is a nice little hotel with a chill out vibe. Good for couple of days to unwind but not more. Sunbeds by the pool were difficult to come by. There was limited choice of food, two restaurants for dinner were difficult to book but even then the food was quite average. If you need to choose - go for Latino rather than Frank & Lola. Also there were many things available for members only, like sunbeds on the beach. We changed for another hotel after three nights and for exactly the same price we landed at a hotel that felt at least one star up (in terms of food - uncomparable experience). So if you want peace and quiet - you might be in a good spot but you would need to ignore food and limited choice of activities.
Stayed 3 nights in Mar 2025

10/10 Excellent

Akash

Stayed 6 nights in Feb 2025

10/10 Excellent

Daniel George

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, great food, plenty of drinks
Stayed 4 nights in Mar 2025

10/10 Excellent

Marlee

Stayed 7 nights in Mar 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a RELAXING vacation spot - this is the place for you. The staff is FANTASTIC, the property is very clean and well maintained, and even when the resort is at capacity, there are spots at the beach and pools for you to lounge (even at 2 in the afternoon). There are a variety of activities, but not a ton of them. There only 4 restaurants (one of which is just a lunch spot) but the food is good. They have themed dinners several evenings during the week and the only buffet is at breakfast. I'd recommend downloading the app so you can read the menus and see the activity lineup. If you are looking for a place with a hopping night life and a TON of activities and dining options - look elsewhere - this is not your hotel. With only 148 rooms, it's small and quiet. We went to unwind, relax, and just chill - Margaritaville Cancun (the family friendly one) was perfect for us and we'll be going back.
Stayed 6 nights in Feb 2025

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort , perfect for couples and a relaxing getaway. When are large group arrived they became understaffed. Otherwise fantastic staff and everyone was super friendly and spotlessly clean
Stayed 7 nights in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good all inclusive hotel right on the beach with lovely pools and landscaping. I was upgraded to a swim up room which was lovely. The hotel had a Mexican fiesta on the beach one night with dancers and musicians and I did the morning yoga. The restaurants are menu service for lunch and dinner. The only downside is the hotel is not near a town centre and has a very poor road to get to it. Overall I enjoyed my stay here!
Stayed 2 nights in Feb 2025

8/10 Good

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort .. very quiet not much nightlife
Stayed 4 nights in Feb 2025

8/10 Good

Ramin, North York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: -Close to the airport, typically you will be the first drop off and last pick up from and to the airport which is important. - Cozy - Clean - Relatively good food but not the best, we liked the Latino restaurant better - The area is within the Uber pick up range - Good room service - Overall, friendly staff Cons : - Not so many fun activities specifically no playing, game or sport, not sure if is the planning issue or the people prefer to relax and lay down - I tried calling front desk from my room several times and no pick up, I had to walk to the lobby - There is an on tv resort app and mobile app that appears to not be synced with each other, the mobile app is more up to date with the plans, schedules and activities - we tried to order food and room service through the app, although it appeared to be sent on the phone after a 1.5 hour waiting, I went to the lobby and the concierge said the request was not received - Not a walkable neighborhood In overall we had a good experience and enjoyed our stay.
Stayed 6 nights in Feb 2025

8/10 Good

Fatemeh

Stayed 5 nights in Feb 2025

10/10 Excellent

Koby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chill trip, great service and food, very accommodating for food allergies. It is dated but very clean
Stayed 6 nights in Feb 2025