Hilton Tulum Riviera Maya All-Inclusive Resort

4.5 star property
4.5-star beachfront property near Xel-Há Park

Choose dates to view prices

Photo gallery for Hilton Tulum Riviera Maya All-Inclusive Resort

8 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Club Room, 1 King Bed, Nature View
A modern living room with a sofa, two side tables, and a balcony with a view of the ocean.
A water park with a purple water slide, a pool, and a palm tree.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant

Explore the area

View in a map
Carretera Cancun Tulum 307, Tulum, QROO, 77774
  • Place, Riviera Maya Golf Club
    ‪8 min drive‬
  • Place, Aktun Chen
    ‪8 min drive‬
  • Place, Xcacel Beach
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪87 min drive‬

Room options

Room, 1 King Bed, Nature View

8.8 out of 10
Excellent
(56 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View (Governors Suite)

  • Ocean view
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Nature View

  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Partial Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Family Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(30 reviews)
  • Ocean view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Ocean View

  • Ocean view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(17 reviews)
  • Resort view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed

  • Ocean view
  • 159 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Nature View

8.8 out of 10
Excellent
(86 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Nature View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Resort View, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ocean View

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Family Room, 2 Queen Beds, Ground Floor

7.4 out of 10
Good
(3 reviews)
  • Garden view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Ocean View, Oceanfront

9.0 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Enclave Ocean View Suite-1 King

  • Sleeps 3
  • Free WiFi

Family Ocean View King Room

  • Sleeps 3
  • Free WiFi

Family Room, 1 King Bed, Resort View

  • Sleeps 3
  • Free WiFi

Family Suite, 1 King Bed, Oceanfront

  • Sleeps 3
  • Free WiFi

Presidential King Suite

  • Sleeps 3
  • Free WiFi

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3
  • Free WiFi

Room, 1 King Bed, Resort View

  • Sleeps 3
  • Free WiFi

Governor Suite King

  • Sleeps 3
  • Free WiFi

King Suite with Ocean View

  • Sleeps 3
  • Free WiFi

Oceanfront Beach Access 2 Queen Room

  • Sleeps 4
  • Free WiFi

Room Standard with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4

Room Standard with Sea View

  • Sea view
  • 42 sq m
  • Sleeps 4

Room Premium with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4

Room Premium with Sea View

  • Sea view
  • 42 sq m
  • Sleeps 4

Room Luxury with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 4

Room Luxury with Garden View

  • Garden view
  • 42 sq m
  • Sleeps 3

2 Queen Room with Ocean View

  • Sleeps 4
  • Free WiFi

Two Queen Room with Enclave Ocean View

  • Sleeps 4
  • Free WiFi

Two Queen Room with Enclave Nature View

  • Sleeps 4
  • Free WiFi

Ground Floor Family Room - King Bed

  • Sleeps 3
  • Free WiFi

GROUND FLOOR FAMILY SUITE - KING BED

  • Sleeps 3
  • Free WiFi

King Room with Enclave Nature View

  • Sleeps 3
  • Free WiFi

2 Queen Room with Enclave Partial Ocean View

  • Sleeps 4
  • Free WiFi

King Suite With Partial Ocean View

  • Sleeps 3
  • Free WiFi

King Room With Partial Ocean View

  • Sleeps 3
  • Free WiFi

Nature View Family Room-2 Queen Beds

  • Sleeps 4
  • Free WiFi

Family Room With 2 Queen Beds-Ocean View

  • Sleeps 4
  • Free WiFi

King Room With Ocean View

  • Sleeps 3
  • Free WiFi

Oceanfront Room With Two Double Beds

  • Sleeps 4
  • Free WiFi

Club King Room With Ocean View

  • Sleeps 3
  • Free WiFi

Nature View King Room

  • Sleeps 3
  • Free WiFi

Nature View Two Queen Room

  • Sleeps 4
  • Free WiFi

ENCLAVE OCEAN VIEW - 1 KING BED

  • Sleeps 3
  • Free WiFi

ENCLAVE PARTIAL OCEAN VIEW - 1 KING BED

  • Sleeps 3
  • Free WiFi

Enclave Nature View Suite-1 King Bed

  • Sleeps 3
  • Free WiFi

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About the area

Tulum

On the beach.Within 2 miles (3 km) of this Tulum property, you'll find Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacel-Xcacelito Sanctuary are also within 3 miles (5 km).

What's nearby

  • Riviera Maya Golf Club - 8 min drive - 5.0 km
  • Aktun Chen - 8 min drive - 5.0 km
  • Dolphinaris Tulum - 8 min drive - 4.3 km
  • Xcacel Beach - 9 min drive - 4.6 km
  • Xel-Há Park - 11 min drive - 7.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 77 min drive

Restaurants

  • ‪Bahia Principe Grand Coba - ‬6 min drive
  • ‪Restaurant Kukulkan - ‬7 min drive
  • ‪Thali Restaurant - ‬7 min drive
  • ‪Restaurante Yucatan - ‬6 min drive
  • ‪The Truck - ‬7 min drive

About this property

Hilton Tulum Riviera Maya All-Inclusive Resort

4.5-star beachfront property near Xel-Há Park
Hilton Tulum Riviera Maya All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hilton Tulum Riviera Maya All-Inclusive Resort you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 9 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 3 poolside bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a 24-hour fitness center. Free valet parking is available.

This 4.5-star Tulum property is smoke free.

  • 735 guestrooms or units
  • 3 levels
  • 12 buildings
  • 9 dining venues
  • 3 bars on the beach
  • 3 bars by the pool
  • 3 bars or lounges
  • Built in 2022
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hilton Tulum Riviera Maya All-Inclusive Resort offers 735 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 65-inch Smart televisions come with premium digital channels.

Bathrooms include hair dryers and children's robes. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is provided daily.

The onsite spa has 13 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 9:00 AM to 11:30 AM
  • 3 bars/lounges
  • 3 beach bars
  • 3 poolside bars
  • 9 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 8 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Hiking/biking trails
  • Playground
  • Shopping
  • Splash pad
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator (31 inch wide door)
  • Handrails in hallways (24 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Children's robes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Frequently asked questions

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the airport?

Hilton Tulum Riviera Maya All-Inclusive Resort is 40.6 mi (69-min drive) away from the Tulum Intl. Airport (TQO) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Tulum Riviera Maya All-Inclusive Resort?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at Hilton Tulum Riviera Maya All-Inclusive Resort on Jun 2, 2026 start from CA $496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have an airport shuttle?

Airport shuttle services are not available at Hilton Tulum Riviera Maya All-Inclusive Resort.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hilton Tulum Riviera Maya All-Inclusive Resort offer free breakfast?

Hilton Tulum Riviera Maya All-Inclusive Resort offers free buffet breakfast every day from 9:00 AM to 11:30 AM.

Is there a casino at Hilton Tulum Riviera Maya All-Inclusive Resort?

No, there is no casino at this property.

What time is check-in at Hilton Tulum Riviera Maya All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hilton Tulum Riviera Maya All-Inclusive Resort?

This property offers free valet parking.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a pool?

Hilton Tulum Riviera Maya All-Inclusive Resort features 8 outdoor pools and a children's pool.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a restaurant?

There are 9 onsite restaurants, offering options like Asian cuisine, ocean views, and a beachfront location.

Does Hilton Tulum Riviera Maya All-Inclusive Resort have a spa?

This property has a spa, which features facials, massages, and body wraps.

How close is Hilton Tulum Riviera Maya All-Inclusive Resort to downtown Tulum?

Hilton Tulum Riviera Maya All-Inclusive Resort is 12.9 mi away from Tulum.

Hilton Tulum Riviera Maya All-Inclusive Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1099 out of 1960 reviews
Rating 8 - Good. 389 out of 1960 reviews
Rating 6 - Okay. 250 out of 1960 reviews
Rating 4 - Poor. 106 out of 1960 reviews
Rating 2 - Terrible. 116 out of 1960 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful!
Stayed 4 nights in Apr 2026

10/10 Excellent

Lizeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Hilton resort is a beautiful resort with an amazing view to the beach. The staff was very nice and friendly made sure we were always good and help us with any questions. I recommend this resort and would definitely go again someday!
Stayed 3 nights in Feb 2026

10/10 Excellent

Malissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the food the entertainment everything was amazing
Stayed 4 nights in Feb 2026

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room staff amenities etc
Stayed 4 nights in Feb 2026

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Good food. Pleasant staff. Nice layout. Comfortable rooms.
Stayed 5 nights in Feb 2026

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing place was amazing food was amazing nothing bad to say at all best all inclusive i have ever sayed at.
Stayed 1 night in Jan 2026

10/10 Excellent

Shari

Love
Stayed 4 nights in Nov 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities
Gorgeous hotel with beautiful ocean views. Incredibly friendly staff and great drinks My only problems were the food at the buffet was a bit questionable some days and the rooms felt very humid at times making the sheets very damp in the room
Stayed 7 nights in Dec 2025

10/10 Excellent

Sergey

Stayed 4 nights in Feb 2026

10/10 Excellent

Keith, Irving

Stayed 5 nights in Jan 2026

10/10 Excellent

Jasneet

Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Jaime

Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, friendly staff, clean rooms, great value
Stayed 5 nights in Jan 2026

10/10 Excellent

Candace Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean! Staff was always so welcoming and friendly. Loved everything about the resort! Definitely coming back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Carissa

Stayed 5 nights in Jan 2026

10/10 Excellent

Zarin

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are spotless and staff are so kind and friendly. This hotel maintains high standards for service. This is my second time staying here and I plan on coming back. It’s quieter, more luxuries and there is ample privacy. The food is wonderful. So fresh and delicious. One comment is that the dinner restaurants are not as delicious as the lunch and breakfast buffets. The attention to detail is also immaculate. The resort is also so beautiful and really focuses on marrying nature, modern architecture and Mayan traditions. Love this hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service and the best food in any inclusive resort
Stayed 3 nights in Jan 2026

10/10 Excellent

Meghane

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had so much fun! The staff were very friendly and helpful. The resort was very clean as well.
Stayed 4 nights in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff members very friendly, can’t complain because everything made my stay feel good!
Stayed 1 night in Jan 2026

10/10 Excellent

Quyen

Stayed 3 nights in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent, staff, food, clean room everything 👌.
Amazing view
Delicious drinks
Nice place
Stayed 3 nights in Jan 2026

10/10 Excellent

Rajesh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

4/10 Poor

Debbie Mazal

Stayed 3 nights in Jan 2026

10/10 Excellent

PATRICK

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Incredible service beautiful beach and pools. Food was great very clean.
Stayed 8 nights in Jan 2026

6/10 Okay

Lami Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Not much of food options. We were there in 2024 and they had baffe every night but now you have to make reservations for dinner every night.
Stayed 4 nights in Jan 2026