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"Decent enough place for the price. Good location to DTLA. Slightly in need of a sprucing up (paint, e.g.). Room was fine. One gripe- half the days I went to get free coffee the urn was being refilled and there was a 5-10 minute wait for coffee. Seriously? Get another urn and rotate them. People are grumpy and rushed in the morning and just want their coffee."

"No complaints!! Everything was wonderful."

"Excellent service "

"The staff was very accomadating and friendly. If you requested something they brought it right up. The breakfast had a good variety. Very pleased. "

"It felt like a safe place . The beds are a dream. And it was so quiet. "

"Cons/ -overpriced when compared to other hotels (this when booking a suite, didn't try the bunk/dorm rooms). -minimal amenities in suites, especially the two plastic cups provided (cheap motel), and the tiny fridge. No water, coffee, or any option for having even better plastic glasses in room for wine or drinks. Front desk unwilling to provide any glasses other than water from the gym. - Only restaurant in building on a Sunday is the roof terrace which opens at noon (maybe the same for the other days). No coffee on roof terrace, only place to have food. - no way to call lobby/front desk/ valet from room (a phone was in my suite but call buttons inactive. Pros/ -the downstairs restaurant in the hotel is lovely and beautifully designed, as is the decor in the hotel (minimal 60/70's retro). -Staff is overall nice and especially the late night staff (weekend valet and front desk. Shoutout to Tony ) were professional and accommodating as much as they could be with the limitations of hotel policy. Overall, I wish there was more focus on small details of service and care. Small but elevated gestures from the hotel. Not happening atm. If it was 20 % cheaper it would fit the bill."