Based on 251 reviews TripAdvisor Traveller Rating 4 out of 5

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Hotel Description

4-star hotel near Commerzbank-Arena

Close to airport

With a stay at this Frankfurt Airport Area hotel, you'll be within half a mile (1 km) of Gateway Gardens and 2 miles (3 km) of The Squaire. Commerzbank-Arena and Lufthansa Flight Training Center are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Self parking, a coffee shop, and express check-out are also offered.

Free WiFi, sofa beds

Offering conveniences like sofa beds and sitting areas, the 312 guestrooms also have free WiFi and flat-screen TVs. Refrigerators, coffee/tea makers, and down comforters are also available.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$115* Per night/room 31 Aug. - 1 Sep.

Room, Multiple Beds (2 Twin & 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hyatt Place Frankfurt Airport ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Frankfurt Airport

Everyone (3) Couples (1) Family (3)
5 out of 5
The staff was friendly and helpful. Breakfast was lovely, but the rooms were not cool enough for the heatwave we arrived to in Germany.

Posted by on 7 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by Paula

Dear guest, thank you for your feedback. I am glad to know that you enjoyed your stay, Gallery Kitchen Breakfast and that my colleagues were friendly and helpful. The currently heatwave is not usual in Germany. I am sorry that the rooms were not cool enough. We hope to welcome you soon again. Best regards, Paula - Sales & Marketing Coordinator

5 out of 5
The hotel is very new. It is quite close to the airport and has a free shuttle. Rooms were clean and were insulated from noise well.

Posted by on 1 Jul. 2019

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Comment from Hotel Management

2 Jul. 2019 by Paula

Dear guest, thank you for your reservation and comments. I am happy that you enjoyed your stay. Our staff will appreciate the comments about our hotel, Free of Charge Airport Shuttle Bus and location. I hope to welcome you soon again. Kind regards, Paula - Sales & Marketing Coordinator

2 out of 5
Due to a family emergency, I had to shorten my trip to Germany. I had to move up my reservation at this hotel several days, which they would only let me do in person, not over the phone. I told 2 different staff personnel that I needed to stay 2 nights. That my flight was scheduled to leave on the 25th, I was checking in on the 23rd. On the morning of the 24th, we left the hotel, returning later that evening, only to find that my key no longer worked. They mentioned that I had only reserved the room for one night. It took some time to get them to understand that on my original arrival to this hotel I asked for a 2 night stay. After some time they gave me another key and sent me back to my room, where all of my belongings were still located. Later that night, while I was asleep, they woke me to tell me that I needed to leave as I only had the room for one night.....AGAIN.

Posted by on 28 Jun. 2019

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5 out of 5
Receptionist at check-in was lovely she gave us information on how to get downtown to a safe fun shopping center by Metro

Posted by on 27 Apr. 2019

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Comment from Hotel Management

30 Apr. 2019 by Paula

Dear guest, thank you for your feedback. I am glad to read that our Gallery Host gave you some valuable information about Frankfurt. We hope to welcome you once again soon. Best regards, Paula

5 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Paula

Dear guest, thank you for sharing your comments. I am happy to read that you enjoyed your stay. We hope to welcome you again soon. Sincerely, Paula

5 out of 5
Excellent clean hotel. Friendly and helpful staff. Very quite despite being next to very busy airport.

Posted by on 25 Sep. 2018

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Comment from Hotel Management

17 Oct. 2018 by Jens

thanks for your reservation and great review

5 out of 5
Excellent hotel for overnight airport stay. CLEAN and quiet

Posted by on 25 Sep. 2018

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Comment from Hotel Management

17 Oct. 2018 by Jens

thanks for your reservation and great review

About the Hyatt Place Frankfurt Airport

Location De-Saint-Exupéry-Straße 4, Frankfurt, HE 60549

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. The business-friendly Hyatt Place Frankfurt Airport also features a 24-hour fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available. This 4-star Frankfurt hotel is smoke free.

  • 312 guestrooms or units
  • 6 levels
  • 297 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Zeppelinheim Station (7.9 km / 4.9 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Place Frankfurt Airport offers 312 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM.

Zoom Glocal Dining - This restaurant specializes in local and international cuisine and serves lunch and dinner.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled times from 5 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18.00 per person (approximately)
  • Self parking fee: EUR 24 per day
  • Pet fee: EUR 30 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Frankfurt Airport Hotel
  • Hyatt Place Frankfurt Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.