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4.6 out of 5

"very friendly staff, fluent in English, excellent bus shuttle to the airport. very quiet rooms and great food in the hotel restaurant " More

By a verified traveller on Fri 03 Jan 2020

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Hotel Description

4-star spa hotel near Deutsche Bank Park

City center retreat

With a stay at this Frankfurt Airport Area hotel, you'll be within half a mile (1 km) of Gateway Gardens and 2 miles (3 km) of The Squaire. Lufthansa Flight Training Center and Frankfurt City Forest are also within 3 miles (5 km).

Full-service spa, indoor pool

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the fitness center, bar/lounge, and laundry facilities.

Free WiFi, flat-screen TVs

The 570 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, coffee/tea makers, and flat-screen TVs with satellite channels.

Business Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$132* Per night/room 11 Dec. - 12 Dec.

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Steigenberger Airport Hotel ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Airport Hotel

Everyone (6) Couples (1) Family (4)
5 out of 5
very friendly staff, fluent in English, excellent bus shuttle to the airport. very quiet rooms and great food in the hotel restaurant

Posted by on 3 Jan. 2020

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5 out of 5
Location made this our first choice, however we will be looking at other properties on our next visit. We stayed in an Executive Suite but the room had terrible air conditioning which made falling asleep in the evening hours difficult. We went to their bar area and sat in their lounge area which wasn’t really eating friendly. Looking at their menu had us choose their pizza since if we had ordered two (2) cheeseburgers 🍔 it would have cost us over $50 🤔. Lastly, we paid for breakfast and it was really bad. Food was kept warm by heat lamps, the scrambled eggs were dry and I couldn’t finish them. The potatoes were the same, and finding a table was frustrating. You’re better off to eat breakfast at the airport. Overall we were really disappointed 😔.

Posted by on 6 Dec. 2019

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5 out of 5

Posted by on 27 Aug. 2019

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5 out of 5

Posted by on 21 Aug. 2019

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5 out of 5

Posted by on 31 Jul. 2019

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5 out of 5

Posted by on 10 Jul. 2019

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2 out of 5
We had room #504. The fan of the a/c system was very noisy, to the point I didn’t sleep. I wasn’t able to either control it or switched off. Very bad choice. Don’t believe I will use Steigenberger again. Big name. Lousy amenities.

Posted by , from Portland, Oregon on 25 May 2019

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5 out of 5
Hard to believe ths is an airport hotel. Finely appointed with full amenities. Stayed at both the downtown and the airport Steigenberger properties in Frankfurt. Toss-up about which one was a better stay. Helpful, friendly, and knowledgeable staff. Great mattresses. Expansive breakfast. We would lodge at either place happily on our next visit.

Posted by on 8 May 2019

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Comment from Hotel Management

17 May 2019 by General Manager

Dear Traveler, Reading your review makes us so proud and we truly appreciate all your lovely comments on our hotel and especially your compliments on the service. A feedback like this supports us to keep on working as hoteliers with Passion and we will share your feedback with our team. Best regards, Stefan Frank General Manager

4 out of 5
Close to airport. Staff accommodating restaurant expensive

Posted by on 28 Jan. 2019

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About the Steigenberger Airport Hotel

Location Unterschweinstiege 16, Frankfurt, HE 60549

Property Features

Steigenberger Airport Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Steigenberger Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 570 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 1969
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Frankfurt Intl. Airport (FRA) (3.8 km / 2.4 mi)
  • Train station: Frankfurt (Main) Airport Regional Station (3.7 km / 2.3 mi)
  • Property shuttles: Free airport shuttle

Room Amenities

Steigenberger Airport Hotel offers 570 accommodations with minibars and laptop-compatible safes. 39-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Unterschweinstiege - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Five Continents - This buffet restaurant serves breakfast only. Open daily.

Con.nex.ion - This lobby lounge serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Minimum age to access spa is 0

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the guide to reopening vacation rentals (DTV & DFV - Germany) sanitization guidelines.

  • Parking height restrictions apply
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Online Penalty Collection
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Nearby parking fee: EUR 19 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger
  • Steigenberger Airport
  • Steigenberger Airport Hotel
  • Steigenberger Hotel
  • Steigenberger Airport Frankfurt
  • Steigenberger Airport Hotel Frankfurt
  • Hotel Steigenberger Airport
  • Steigenberger Hotel Frankfurt
  • Steigenberger Airport Hotel Hotel
  • Steigenberger Airport Hotel Frankfurt
  • Steigenberger Airport Hotel Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.