4.1 out of 5

"The shuttle service is very efficient although the pick up area was a bit hard to find (I needed to ask airport staff twice to help me find it). The ... " More

By a verified traveller on Sun 20 Nov 2016

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Hotel Description

4-star spa hotel near Commerzbank-Arena, connected to the airport

City center retreat

With a stay at this Frankfurt Airport Area hotel, you'll be within half a mile (1 km) of Gateway Gardens and 2 miles (3 km) of The Squaire. Lufthansa Flight Training Center and Frankfurt City Forest are also within 3 miles (5 km).

Full-service spa, indoor pool

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. You'll appreciate the fitness center, bar/lounge, and free newspapers.

Free WiFi, flat-screen TVs

The 570 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, coffee/tea makers, and flat-screen TVs with satellite channels.

Business Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$121* Per night/room 30 Aug. - 31 Aug.

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Business Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Steigenberger Airport Hotel ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Steigenberger Airport Hotel

Everyone (15) Couples (1) Business (1) Family (1)
5 out of 5

This hotel is splendid.

Pros: Quiet
The Steigenberger Airport Hotel, was/is a wonderful place to stay at. Even though i was only there for one night, i could not have wished for a nicer place. The room was was splendid, clean, exactly what a person needs, the bed was so comfortable, i needed an alarm call to wake me up!! otherwise i would have slept through my flight time!! Also the staff at the reception desk,-3 young ladies, were so polite and helpful-especially when i needed directions for when i went into Frankfurt for the afternoon,- i was given my return train ticket, to save me time at the station, and also a street map to get me around. To say this place is top of my hotel list, is an understatement!, its the best hotel ive stayed in on business trips, in 25 years.

Posted by , from Malta on 23 Nov. 2011

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5 out of 5

Posted by on 31 Jul. 2019

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5 out of 5

Posted by on 10 Jul. 2019

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2 out of 5
We had room #504. The fan of the a/c system was very noisy, to the point I didn’t sleep. I wasn’t able to either control it or switched off. Very bad choice. Don’t believe I will use Steigenberger again. Big name. Lousy amenities.

Posted by , from Portland, Oregon on 25 May 2019

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5 out of 5
Hard to believe ths is an airport hotel. Finely appointed with full amenities. Stayed at both the downtown and the airport Steigenberger properties in Frankfurt. Toss-up about which one was a better stay. Helpful, friendly, and knowledgeable staff. Great mattresses. Expansive breakfast. We would lodge at either place happily on our next visit.

Posted by on 8 May 2019

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Comment from Hotel Management

17 May 2019 by General Manager

Dear Traveler, Reading your review makes us so proud and we truly appreciate all your lovely comments on our hotel and especially your compliments on the service. A feedback like this supports us to keep on working as hoteliers with Passion and we will share your feedback with our team. Best regards, Stefan Frank General Manager

4 out of 5
Close to airport. Staff accommodating restaurant expensive

Posted by on 28 Jan. 2019

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3 out of 5

Convenient location for a layover

Pros: Location, shuttle service, cleanliness
Cons: Offer more than 1 small bottle of drinking water - in order to make tea, I had to pour the whole thing into the kettle leaving me with no water
The shuttle service is very efficient although the pick up area was a bit hard to find (I needed to ask airport staff twice to help me find it). The hotel is very close by although there isn't anything much nearby (walking). The room was clean with enough amenities provided (toiletries and linen/towels). The room was a bit small but it's fine for one person overnight stay or 2. It's not really soundproof, so you can hear some noise from adjoining rooms however it wasn't really bothersome.

Posted by , from Caribbean on 20 Nov. 2016

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Comment from Hotel Management

24 Nov. 2016 by Richard Engelmayer

Dear OD, Thank you for providing reviews regarding your stay with us. We are glad you enjoyed our location near to the airport the free shuttle service around the clock and the cleanliness of our hotel. In order to water for tea you can use the tap water without hesitation. The shuttle service stop is described at our website and you always have the possibility to call our hotel for any assistance. We are pleased you were satisfied with our hotel room, its amenities and comfort. It would be our pleasure to welcome you back again. Best regards, Richard Engelmayer General Manager

5 out of 5

Top knotch stay close to airport

Pros: Spotlessly clean. Excellent service. Nice fitness center with pool.
Cons: I have nothing negative to say about this hotel!
Location: Proximity close to airport was our priority. We did not have an extended stay.
A modern hotel with lovely public and private spaces. Staff exceptionally friendly. Housekeeping excellent. Breakfast buffet is over-the-top and delicious!

Posted by , from Maryland on 21 Oct. 2016

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Comment from Hotel Management

11 Nov. 2016 by Richard Engelmayer

Dear Eva, Thank you for your outstanding review. We are glad you enjoyed the cleanliness of our hotel, the service of our staff and the Spa and wellness area “Open Sky” at the ninth floor. Our location is one of the top booking criteria of our guests. We are pleased you were satisfied with our extensive breakfast buffet. We are looking forward to welcoming you again soon. Best regards, Richard Engelmayer General Manager

2 out of 5

Don't get the chicken

The good news: the raspberry tart was fabulous. It takes lots of finesse to ruin fresh raspberries and fortunately the chef didn't have it. The Steigenberger has 250 people on staff (I asked) to care for 550 rooms and 4 restaurants, and I must admit that, having just stayed at a 12-room, 1-restaurant hotel with 6 staff that I saw, I was spoiled. My single room was comfortable enough, but I like to have fresh air at night, and the handle that opens the window had been removed. It overlooked some roofing, and broken fencing along walkways and moss growing on the gravel surfaces looked shabby. However, the dinner, at their restaurant Con.nex.ions, was the low point. I had asked for a kir, and neither the waiter nor the bartender knew how to make it. Instead of admitting it they winged it, and gave me a horribly sweet concoction that was nearly undrinkable. (It paired very well with that tart.) I ordered the meal with breaded chicken breast for the main course. The vegetables were fine. The breading required real strength to cut through, but once open peeled easily from the meat, so I was able to avoid eating the burned spots. As you might expect from burned breading, the chicken itself was bland and fibrous. In its case the chef's lack of finesse was no asset. The Steigenberger's free airport shuttle is convenient but I'll be springing for a taxi next time, to stay at a hotel with authentic German hospitality and food.

Posted by , from Independence, MO on 11 Aug. 2016

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Comment from Hotel Management

6 Oct. 2016 by Richard Engelmayer

Dear Carrie, Thank you for taking the time to write so detailed about your stay in our hotel. We would like to sincerely apologize for the experience you had at our restaurant. We can assure you that we have talked to the responsible people and have taken further steps to avoid such situation in the future. The hotel offers rooms where it is possible to open the window. On your next stay please do not hesitate to ask you reception staff for that kind of rooms. We would like to welcome you back at our hotel. Best regards, Richard Engelmayer General Manager

1 out of 5

Bad service

Bad service. Expensive parking. Far away Not good space. The room okd. The air conditioning very bad I had a very bad experienxe. I would not recomend it

Posted by on 30 Jun. 2016

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About the Steigenberger Airport Hotel

Location Unterschweinstiege 16, Frankfurt, HE 60549

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Sauna

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Steigenberger Airport Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Steigenberger Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 570 guestrooms or units
  • 10 levels
  • 3 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Built in 1969
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Playground on site
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Offsite parking discounted rates available


  • Airport: Frankfurt (FRA-Frankfurt Intl.)
  • Train station: Zeppelinheim Station (7.6 km / 4.7 mi)
  • Property shuttles: Free airport shuttle
  • Parking:

Room Amenities

Steigenberger Airport Hotel offers 570 air-conditioned accommodations with minibars and laptop-compatible safes. 39-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

Unterschweinstiege - This restaurant serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Faces Restaurant - This restaurant serves dinner only.

Five Continents - This buffet restaurant serves breakfast only.

Con.nex.ion - This lobby lounge serves light fare only. Open 24 hours.

Late night fare is available from 24-hour room service.

Spa Services

  • Minimum age to access spa is 0

Hotel Policies


  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45.0 per night.
  • Free cribs (infant beds)!


  • Pets: EUR 20 per pet, per night
  • Only dogs and cats are allowed


Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 28 per person (approximately)
  • Nearby parking fee: EUR 19 per 24 hours
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 15 (subject to availability)
  • Rollaway bed fee: EUR 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Steigenberger
  • Steigenberger Airport
  • Steigenberger Airport Hotel
  • Steigenberger Hotel
  • Steigenberger Airport Frankfurt
  • Steigenberger Airport Hotel Frankfurt
  • Hotel Steigenberger Airport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.