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The Cloud One Frankfurt-Metropolitan

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center

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Photo gallery for The Cloud One Frankfurt-Metropolitan

Bar (on property)
Building design
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Poststr. 6, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Plus King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus King Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Plus Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Plus Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • Sleeps 1
  • Free WiFi

View all photos for Room (CLOUD)

Room (CLOUD)

Room (CLOUD)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Twin Room (CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room (THE CLOUD)

Room (THE CLOUD)

Room (THE CLOUD)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room (THE CLOUD)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room (THE CLOUD)

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

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About the area

Frankfurt

Gallus stay.Your stay at this Gallus hotel places you within 3 miles (5 km) of Frankfurt Christmas Market and Frankfurt Trade Fair. Financial District and Kaiserstrasse are also within half a mile (1 km).

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 4 min walk - 0.4 km
  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km

Getting around

  • Frankfurt Central Station (tief) - 3 min walk
  • Central U-Bahn - 3 min walk
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Asia Gourmet - ‬2 min walk
  • ‪Gleis 25 - ‬1 min walk
  • ‪Aunty Zhong's Noodle Bar & More - ‬3 min walk

About this property

The Cloud One Frankfurt-Metropolitan

4.5-star luxury hotel near Frankfurt Trade Fair, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Meeting rooms and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8611 square feet (800 square meters) and includes conference space. A fitness center, a library, and multilingual staff are also featured at the luxury The Cloud One Frankfurt-Metropolitan. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Frankfurt hotel is smoke free.

  • 1 building
  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8611 sq ft of conference space
  • 800 sq m of conference space
  • Built in 2003
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Library
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
The Cloud One Frankfurt-Metropolitan offers 131 accommodations with safes and complimentary newspapers. A pillow menu is available. Televisions come with satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 30 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 24.50 for adults and EUR 12.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Books
  • Gym
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

Room amenities

Entertainment

  • 36-inch TV with cable/satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Airport shuttle fee: EUR 35 per person (one-way)
  • Nearby parking fee: EUR 30 per day(66 ft away; open 24 hours)
  • Pet fee: EUR 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Steigenberger
Steigenberger Metropolitan
Steigenberger Metropolitan Frankfurt
Steigenberger Metropolitan Hotel
Steigenberger Metropolitan Hotel Frankfurt
Metropolitan By Flemings
Steigenberger Metropolitan
Metropolitan Hotel by Flemings Hotel
Metropolitan Hotel by Flemings Frankfurt

Frequently asked questions

How close is The Cloud One Frankfurt-Metropolitan to the airport?

The Cloud One Frankfurt-Metropolitan is 10.7 mi (25-min drive) away from the Frankfurt Airport (FRA) airport, the closest popular airport to the property.

How much does it cost to stay at The Cloud One Frankfurt-Metropolitan?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at The Cloud One Frankfurt-Metropolitan on Jun 7, 2026 start from CA $104, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Cloud One Frankfurt-Metropolitan have an airport shuttle?

The Cloud One Frankfurt-Metropolitan offers an airport shuttle 24 hours a day, on request, for a charge of EUR 35 per person, one-way.

Does The Cloud One Frankfurt-Metropolitan offer free breakfast?

Free breakfast isn’t provided at The Cloud One Frankfurt-Metropolitan, but buffet breakfast is offered for a fee of EUR 24.50 for adults and EUR 12.25 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Cloud One Frankfurt-Metropolitan?

No, there is no casino at this hotel, but Casino Bad Homburg (17-min drive) is nearby.

What time is check-in at The Cloud One Frankfurt-Metropolitan?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Cloud One Frankfurt-Metropolitan?

Free parking is not available at this hotel.

Does The Cloud One Frankfurt-Metropolitan have a pool?

The Cloud One Frankfurt-Metropolitan does not have a pool.

Does The Cloud One Frankfurt-Metropolitan have a restaurant?

The Cloud One Frankfurt-Metropolitan is home to 7Paintings, which features Italian cuisine.

Does The Cloud One Frankfurt-Metropolitan have a spa?

There are no spa services available at this hotel.

How close is The Cloud One Frankfurt-Metropolitan to downtown Frankfurt?

The Cloud One Frankfurt-Metropolitan is 0.9 mi away from Frankfurt.

The Cloud One Frankfurt-Metropolitan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities
extremely convenient and great value
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Newly renovated hotel, quiet rooms and right next to the train station! Would stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Nina

Liked: Cleanliness, property conditions & facilities
staff was very helpful
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Enzo

Liked: Cleanliness
Location did not feel safe. Way overpriced for location and overall comfort
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Michelle

It was a very nice hotel. When we arrived the room was only set up for one but the front desk helped us to rectify this quickly. The area around the bar was a good place to hang out while we waited for the rest of our group to arrive. Very clean and spacious rooms! Right next to the main train terminal in Frankfurt. Very convenient!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travelers
Stayed 1 night in Apr 2025
Verified

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful with directions and suggestions.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, Very thankful for this hotel. They were a God send when I really needed the pick up.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access from the train station and check in was efficient and friendly
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Amenities, property conditions & facilities
Surprisingly great hotel, very modern and quiet!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast ever!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the nicer hotels in this area
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Clean , silent and great breakfast!
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Thu lap

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff convenient location minutes to transit very good breakfast lot of various
Stayed 4 nights in May 2025
Verified

10/10 Excellent

shadab Ghasemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff were great
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, very friendly and fast check in and is in a great location too!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Bery nice hotel, would recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast, so easy to get to from the train station, a seamless 24 hours in Frankfurt
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kim

Liked: Cleanliness
Ok for one night stop over. Very small rooms
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable receptionist, spotless and well maintained accommodation.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Very well located, in front to the train station and 8 minuts walking from down town Nice hotel, very good reception, very kind staff
Stayed 2 nights in May 2025
Verified

8/10 Good

Andrew Yu Han

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, excellent room
Stayed 1 night in May 2025
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Gordon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold room upon arrival, needed engineer to fix however never reached suitable temperature my entire stay. Extremely costly (excess of 220 euros) for 1 night for an extremely mediocre hotel.
Stayed 1 night in Jan 2026