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4.0 out of 5

"The room is great, clean, comfortable and has all what you need. Will be returning to Sheraton. " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

Family-friendly 3.5-star hotel near Disney California Adventure® Park

Close to airport

Within 3 miles (5 km) of this Garden Grove hotel, you'll find Disney California Adventure® Park and Angel Stadium of Anaheim. Disneyland® Resort and Honda Center are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the 24-hour gym and perks like free WiFi.

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $173* Per night/room 14 Apr. - 15 Apr.

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Garden Grove-Anaheim South Hotel ratings based on 14 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Garden Grove-Anaheim South Hotel

Everyone (7) Couples (3) Family (2)
5 out of 5

Posted by on 24 Mar. 2024

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Comment from Hotel Management

25 Mar. 2024 by Steve L

Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove.Sincerely,Steve Langevin

5 out of 5
The room is great, clean, comfortable and has all what you need. Will be returning to Sheraton.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Skylar

Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!

5 out of 5
One of thebest hotels very clean and aircondition for this hottest time

Posted by on 9 Sep. 2023

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Comment from Hotel Management

9 Sep. 2023 by Steve L

Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin

5 out of 5
Nice clean place with comfortable beds. The breakfast was good for being a buffet.

Posted by on 13 Mar. 2023

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Comment from Hotel Management

15 Mar. 2023 by SteveL

Thank you for choosing the Sheraton Garden Grove - Anaheim South Hotel for your recent travels to Garden Grove. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values.Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!Sincerely,Steven Langevin

3 out of 5
Hotel was great! Staff could’ve been nicer, I also never got a receipt and my incident hold still hasn’t been returned to my account.

Posted by on 4 Mar. 2023

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Comment from Hotel Management

5 Mar. 2023 by SteveL

Thank you for choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. The Deposit take 3-5 Business days depending on your bank and your receipt was sent to the email on file, the only charge was for parking. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove - Anaheim South Hotel on your next visit to Garden Grove so that we can deliver on the guest experience you deserve. Sincerely, Steven Langevin

2 out of 5
The hotel was fine but they put us next to the elevators and next a room where the kids were screaming all night and in the early morning playing in the hallway and screaming the phone wasn’t working

Posted by on 19 Sep. 2022

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Comment from Hotel Management

20 Sep. 2022 by Melissa

Hello Gavino,Thank you for taking the time to share your valuable feedback. Your concerns will be brought to our team's attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. On behalf of the entire hotel team, we sincerely apologize for the inconvenience. We hope you will consider Sheraton Garden Grove Anaheim South on your next visit to Garden Grove so that we can deliver on the guest experience you deserve

2 out of 5

Posted by on 8 Jun. 2022

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4 out of 5

Posted by on 2 Jun. 2022

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4 out of 5
Nice hotel, Great staff. Horrible location. Parking overnight was $18.00 with no other place to park but at the hotel. It's not a resort, they should not charge for parking.

Posted by on 11 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by SteveL

Thank you for staying at the Sheraton Garden Grove - Anaheim South Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Garden Grove. Sincerely, Steven Langevin

5 out of 5

Posted by on 16 Aug. 2021

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About the Sheraton Garden Grove-Anaheim South Hotel

Location 12221 Harbor Blvd, Garden Grove, CA 92840

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from January 5 to April 28:

  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Health club

Property Features

Sheraton Garden Grove-Anaheim South Hotel offers its guests an outdoor pool, a 24-hour health club, and a spa tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and 8 meeting rooms. Event space at this hotel measures 10500 square feet (975 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Sheraton Garden Grove-Anaheim South Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Garden Grove hotel is smoke free.

  • 285 guestrooms or units
  • 7 levels
  • 10500 sq ft of conference space
  • 975 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Orange Station (5.9 km / 3.7 mi)
  • Property shuttles: Area shuttle and theme park shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Garden Grove-Anaheim South Hotel offers 285 accommodations with safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 55-inch LED televisions come with digital channels and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, designer toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Digital channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Children's slippers
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Sheraton Garden Grove-Anaheim South Hotel has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (3-device limit, rates may vary)
  • Uncovered self parking fee: USD 24.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Garden
  • Sheraton Garden Grove-Anaheim South
  • Sheraton Garden Hotel
  • Sheraton Garden Hotel Grove-Anaheim South
  • Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
  • Sheraton Garden Grove Anaheim South
  • Sheraton Garden Grove Anaheim
  • Sheraton Garden Grove-Anaheim South Hotel Hotel
  • Sheraton Garden Grove-Anaheim South Hotel Garden Grove
  • Sheraton Garden Grove-Anaheim South Hotel Hotel Garden Grove

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.