On the beach
Stay at this Kantenah property and you'll be within 2 miles (3 km) of Xpu-ha Beach and 6 miles (10 km) of Ecopark Kantun Chi. Taj Mahal Cenote and Cenote Cristalino are also within 6 miles (10 km).
A full-service spa, 10 restaurants, and 3 outdoor pools are all featured at this smoke-free property. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Relax with a drink at one of the 11 bars/lounges and enjoy free perks like cooked-to-order breakfast and valet parking.
Indoor spa tubs, free WiFi
Boasting indoor private spa tubs and deep soaking bathtubs, the 192 guestrooms offer flat-screen TVs with cable channels, along with free WiFi. Other amenities include free minibar items, furnished balconies or patios, and pillowtop beds.
22 Apr. 2019 by Your Hotel Management
Dear Guest Thank you for your recent review and sharing your experiences of your most recent visit at El Dorado Seaside Suites, a SPA Resort by Karisma. Our mission is to make every stay as close to perfection and ensuring our guest with the most relaxing experience and we are very sory if you felt short during your stay with us Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience in the Riviera Maya. Thank you once again, your feedback is truly invaluable to us. Kind Regards.
28 Nov. 2018 by Customer Services
Dear Guest Thank you for your review and for sharing your experiences. It is a pleasure for us to know that your experience exceeded your expectations. We hope that El Dorado Seaside Suites Riviera Maya, a SPA Resort by Karisma will be your preferred resort for your next visit to the Riviera Maya and Mexico. Best Regards,
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At El Dorado Seaside Suites, Gourmet All Inclusive by Karisma you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a health club, a spa tub, and a steam room. Self parking and valet parking are free. A complete renovation of El Dorado Seaside Suites, Gourmet All Inclusive by Karisma was completed in 2015. This 5-star Kantenah property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma offers 192 accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and DVD players. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Kantenah property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free cooked-to-order breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
El Dorado Seaside Suites, Gourmet All Inclusive by Karisma has 10 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.