El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

5.0 star property
Adults-only beachfront property with 5 outdoor pools

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Photo gallery for El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

OCEANFRONT POOL SWIM UP SUITE | View from room
Creator video
Poolside bar
12 restaurants, breakfast, lunch served; local and international cuisine
On the beach, white sand, 2 beach bars

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪8 min drive‬
  • Place, Cenote Cristalino
    ‪8 min drive‬
  • Place, Xpu-ha Beach
    ‪9 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Suite Luxury with Beach View

  • 54 sq m
  • Sleeps 3

Suite Premium with Pool View

  • 54 sq m
  • Sleeps 2

OCEANFRONT SWIM UP SUITE

8.8 out of 10
Excellent
(43 reviews)
  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

OCEANFRONT POOL SWIM UP SUITE

10.0 out of 10
Exceptional
(4 reviews)
  • 10 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

OCEANFRONT HONEYMOON SUITE

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite with Sea View

  • 54 sq m
  • Sleeps 2

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About the area

Kantenah

On the beach.At this Kantenah property, you'll be within 3 miles (5 km) of Xpu-ha Beach and 6 miles (10 km) of Tajma Ha Cenote. Ecopark Kantun Chi and Cenote Cristalino are also within 6 miles (10 km).

What's nearby

  • Cenote Azul - 8 min drive - 5.7 km
  • Cenote Cristalino - 8 min drive - 6.0 km
  • Ecopark Kantun Chi - 9 min drive - 6.7 km
  • Xpu-ha Beach - 9 min drive - 5.3 km
  • Puerto Aventuras Golf Club - 12 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 74 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬8 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪Aurum (Lobby Bar) - ‬10 min drive
  • ‪Arrecifes - ‬1 min drive
  • ‪Helios Restaurant - ‬11 min drive

About this property

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

Adults-only beachfront property with 5 outdoor pools
El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only offers its guests 5 outdoor swimming pools and a fitness center. There are 12 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and a garden are also featured at the luxury El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 5-star Kantenah property is smoke free.

  • 188 guestrooms or units
  • 12 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only offers 188 air-conditioned accommodations with minibars (stocked with some free items) and bathrobes. 30-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, slippers, and hair dryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Volleyball

Accessibility

  • Area rugs in room
  • Elevator (45 inch wide door)
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Entertainment

  • 30-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free minibar (limited items)
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: USD 40

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 40

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests can access their rooms with a mobile device.

Property Registration Number 08211392

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

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El Dorado Seaside Suites, Catamarán, Ecoturistic Ranch, All & More Inclusive - Adults Only Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 294 out of 505 reviews
Rating 8 - Good. 118 out of 505 reviews
Rating 6 - Okay. 45 out of 505 reviews
Rating 4 - Poor. 22 out of 505 reviews
Rating 2 - Terrible. 26 out of 505 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Krystal

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kelley

Stayed 4 nights in Sep 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Seaside Suites, but we liked the Palms area better for the beach, pools, bars, and restaurants.
Stayed 6 nights in Sep 2025

10/10 Excellent

Vineciah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely adore this place.
Stayed 5 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic especially the infinity pools adjacent to my room. The staff was very accommodating and friendly.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nemesio, Fairview

Stayed 4 nights in Jul 2025

10/10 Excellent

Elson Sampson, RIVERSIDE

Stayed 5 nights in Sep 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Sep 2025

8/10 Good

glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Clean room , great staff, fantastic view, food was good Cons very spread out very little beach ,lots of walking , no premium alcohol,
Stayed 7 nights in Sep 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The swim-up pools on the balconies were amazing!! The restaurants had great food - the buffet was themed each night which we didn't figure out till closer to the end of our stay - the restaurants had weird schedules and weren't open each night and there was no calendar for this in the app or website either so a couple of the nights we had to wander around to find food - not cool. We discovered there is 24/7 Room Service with a really great menu that you can order directly from the app/website using your smart phone. From the time of order to a knock on the door was less than 15min - FANTASTIC!! The map we received at check-in was also wrong - the guacamayas bar was listed as being on the Seaside Suites and it was moved to the Palms side. Were told the resort was moving some things around - which we get as its low season but either update the map or don't give one out. The entertainment was amazing, lots of little activities each night to take in - from live singing in the plaza, fire show on the beach or reggae band at the outdoor bar, such fun! The events app/webpage left lots to be desired, many events were not listed and we didn't figure this out till the last night there when we were walking around. There was supposed to be an acrobatics show one night in the sports bar and no-one showed up, asked the staff and was told that's tomorrow - went back the next night and nothing either. Overall, I'd stay here again
Stayed 5 nights in Sep 2025

4/10 Poor

Tamara

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The food was consistently cold, especially at the buffet. No variety either, same food everyday. The customer service is poor. This is NOT a 5-star resort. They do not communicate properly and will blame you for their short comings. The showers flood the bathroom as well as the front door. The renovations are patchwork and you can see the inconsistencies in the design. The phones do not work in the rooms. Front desk staff is rude and are dishonest. Didn’t not provide the return shuttle as stated in the package. When bringing up the complaints, the response is basically “oh well.” Will never stay here again and will not recommend anyone to stay here.
Stayed 4 nights in Sep 2025

10/10 Excellent

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and our suite had the best view of the ocean!! 5-star
Stayed 5 nights in Sep 2025

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, amenities
All was good
Stayed 4 nights in Sep 2025

6/10 Okay

Aaron

Stayed 3 nights in Aug 2025

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that they offered included activities. The staff was very friendly. Majority of the food options were exceptional but we did not really love the gourmet pub options. The Italian restaurant was amazing. The property was very clean.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kina

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and love the most pool bar and must get honeymoon suites
Stayed 4 nights in Aug 2025

8/10 Good

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was surrounded by nature with wild animals. The staff was awesome Especially our Drivers Mateo and Jose’ they where excellent oh and not to forget our maid I think her name was Rene… Erik with Lomas was also great he took good care of us. All the staff were great!! All the ones I’ve mentioned went above and beyond to make sure we had the best relaxing, enjoyable experience ever!!!
Stayed 4 nights in Aug 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was great till the end of our 7 day stay. At the end it seemed like we didn’t matter any more. Key to room stopped working and the mini fridge didn’t get stocked.
Stayed 7 nights in Aug 2025

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view, swim up pool from balcony, friendly staff.
Stayed 5 nights in Aug 2025

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great resort

Staff was amazing and attentive. Coffee machines could use updated. Beds very comfortable. Loved the shuttles around the resort.
Stayed 7 nights in Aug 2025

8/10 Good

Maegen, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
This resort is beautiful and everyone on the staff is very friendly and helpful. The one big issue I ran into was that I did not receive the $100 resort credit that came with the booking through Expedia. Additionally, I reserved a bali bed for the following day and was encouraged to prepay for a package - but it turned out that reservations were not required and I never received the package I paid for despite asking multiple servers. When I raised this issue at check-out I was told there was nothing that could be done because I prepaid for the package. I hope someone else learns from my experience - you should not need to prepay for anything!
Stayed 4 nights in Aug 2025

8/10 Good

Denny Blake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only real problem was that the beach was terrible with the algae problem. There is literally no beach. The resort was great, staff was great, food was great. Beach terrible.
Stayed 6 nights in Aug 2025

10/10 Excellent

Roderick

Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and staff were all attentive and great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nevanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025