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4.7 out of 5

"Everything was great at this hotel. Def 5 star service. Will return again " More

By a verified traveller on Wed 18 Oct 2023

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Hotel Description

5-star beachfront property with 3 outdoor pools

Beachside getaway

Within 6 miles (10 km) of this Kantenah property, you'll find Akumal Beach and Xpu-ha Beach. Tajma Ha Cenote and Ecopark Kantun Chi are also within 6 miles (10 km).

All-inclusive

A full-service spa, 5 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 3 poolside bars and enjoy free perks like full breakfast and free self parking.

Alcoba Ocean View - King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $881* Per night/room 8 May - 9 May

Alcoba Ocean Front - Queen Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Estancia Suite - Tropical View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alcoba Tropical View - King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Estancia Suite - Two Bedroom Ocean View

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Alto Ocean View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Unico Hotel Riviera Maya - Adults Only - All Inclusive ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Everyone (3) Couples (2) Family (1)
5 out of 5
Everything was great at this hotel. Def 5 star service. Will return again

Posted by on 18 Oct. 2023

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Comment from Hotel Management

19 Oct. 2023 by UNICO 20°N 87°W Hotel Riviera Maya

Dear Ebron. Thank you very much for your comments and feedback about your recent visit to our hotel. We are pleased to know everything was perfect during your stay! We look forward to welcome you again. Best regards.

3 out of 5

Posted by on 13 May 2021

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Comment from Hotel Management

24 May 2021 by UNICO 20°N 87°W Hotel Riviera Maya

Dear guest, Thank you so much for sharing your feedback with us. We hope to have the opportunity to welcome you in the near future and improve your experience. Warm regards.

5 out of 5
Well appointed. Clean, safe, nice amentities. Food is plentiful but just average.

Posted by on 22 Dec. 2019

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Comment from Hotel Management

23 Dec. 2019 by UNICO 20°87°

Dear guest, Thank you for taking the to share your recent experience at our hotel. We are pleased to know that you had an overall good experience, however, we regret to know that we could not reach all your expectations regarding the food. Please be sure that your feedback will be passed to the proper departments in order to review all our procedures and make the proper improvements. Thank you for your visit, we are looking forward to welcome you again! Kind regards.

5 out of 5
Beautiful resort, inclusions were great, spa, food, drinks, and the best hospitality.

Posted by , from Flemington NJ on 22 Aug. 2019

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Comment from Hotel Management

22 Aug. 2019 by UNICO 20°87°

Dear Chris, Thank you so much for taking the time to rate your experience at our hotel and share your comments, regarding your last visit to our hotel. We are pleased to know that you had a wonderful time and enjoyed so much things about your UNICO experience. Thank you for your visit, hope we can see you back very soon! Kind regards.

5 out of 5

Posted by on 20 Jun. 2019

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Comment from Hotel Management

24 Jun. 2019 by UNICO 20°87°

Thank you! We hope to welcome you back soon!

5 out of 5
Great facilities, friendly waiters, awesome food and restaurants. Swim-up pool rooms are amazing. Cueva 7 restaurant is the best! And the lunch buffet at 2087 always hits the spot. Had the best massage at the spa. The only hiccup was the host/butler Sergio was nowhere to be found, even after complaining to the front desk. Ended up booking/arranging things ourselves but whatever. It was a great vacation and will definitely go back.

Posted by , from Washington, DC on 19 Nov. 2018

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Comment from Hotel Management

19 Nov. 2018 by Maureen Rodríguez

Hola Josh, We thank you kindly for sharing your experience during your stay . It makes us very happy to learn how much you enjoyed your swim up pool Alcoba, and that our culinary offer was of your liking, especially Cueva Siete. We regret that your experience with the Local Host team was not what you expected, your feedback is truly appreciated as it offers valuable insights to improve our service. All of us at UNICO 20°87° look forward to welcoming you back in the near future. Kind regards,

About the UNICO 20 87 Hotel Riviera Maya - Adults Only - All Inclusive

Location Manzana 22 Carretera Chetumal-Pto Juare, Kantenah, QROO 77710

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • All non-motorized water sports included
  • 24-hour room service
  • Onsite live performances included
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • All meals served buffet-style
  • Buffet and à la carte dining
  • All available beverages included

Property Features

Unico Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. Free self parking and valet parking are available. This 5-star Kantenah property is smoke free.

  • 448 guestrooms or units
  • 5 levels
  • 10 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2016
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations with free minibar items and espresso makers. Rooms open to balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony or patio
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Espresso maker
  • Separate shower and tub
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 7 AM to 11 AM.

Cueva Siete - This restaurant specializes in Mexican cuisine.

Mi Carisa - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Mura House - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

20.87 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

20.87 Terrace - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. Open daily.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests traveling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • No cribs (infant beds) available
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Unico Hotel Riviera Maya Solidaridad
  • Unico Riviera Maya Solidaridad
  • UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
  • UNICO 20 87 Riviera Maya Adul
  • Unico Hotel Riviera Maya Adults Only
  • Unico Hotel Riviera Maya Adults Only All Inclusive
  • UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
  • Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

The property is a member of the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.