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Unico Hotel Riviera Maya - Adults Only - All Inclusive

Property class: 5 and above
5-star beachfront resort with 3 outdoor pools

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Photo gallery for Unico Hotel Riviera Maya - Adults Only - All Inclusive

Down comforters, free minibar, in-room safe, individually decorated
Property video
Reception
3 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪4 min drive‬
  • Place, Cenote Cristalino
    ‪4 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • Partial sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Swim-up Pool - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • Partial sea view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - One Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 118 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean Front - King Bed

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Estancia Suite - Two Bedroom Ocean View

Down comforters, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • Ocean view
  • 176 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(13 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Ocean View - Queen Beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down comforters, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Alcoba Tropical View - Queen beds

Down comforters, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the area

Kantenah

Beachside getaway.Within 6 miles (10 km) of this Kantenah resort, you'll find Akumal Beach and Xpu-ha Beach. Tajma Ha Cenote and Ecopark Kantun Chi are also within 6 miles (10 km).
View more Resorts in KantenahOpens in a new window

What's nearby

  • Cenote Azul - 4 min drive - 6.7 km
  • Cenote Cristalino - 4 min drive - 7.1 km
  • Ecopark Kantun Chi - 5 min drive - 7.8 km
  • Xpu-ha Beach - 5 min drive - 7.1 km
  • Akumal Beach - 6 min drive - 8.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive

Restaurants

  • ‪Xtra Time Sport Bar - ‬16 min walk
  • ‪La Hacienda - ‬16 min walk
  • ‪Lobby Bar White Sand - ‬6 min drive
  • ‪Arrecifes - ‬18 min walk
  • ‪Sandwicherie - ‬18 min walk

About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

5-star beachfront resort with 3 outdoor pools
Unico Hotel Riviera Maya - Adults Only - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a hot tub, a steam room, and a fitness center. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

  • 448 guestrooms or units
  • 5 levels
  • 10 buildings
  • 5 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • Built in 2016
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 689 out of 1000 reviews
Rating 8 - Good. 166 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dominic

Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing experience . The food the staff were absolutely phenomenal. Would absolutely return
Stayed 2 nights in Jan 2026

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
The hotel is really amazing, great facilities and installations. The room was ver spacious and comfortable, wee had an issue with the blow dryer, but it was taken care immediately. The only issue was the service, mostly in the restaurants and pool. It must be challengeful to train local people, it needs special attention.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic and amenities at the hotel were great.
Stayed 9 nights in Dec 2025

10/10 Excellent

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely
Stayed 4 nights in Dec 2025

4/10 Poor

Tina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Unfortunately, my experience fell well below expectations. Service throughout the property was consistently poor—orders for drinks were difficult to place, and when they were taken, items were frequently incorrect or not delivered at all. The spa experience was particularly disappointing. Despite the high price point, the level of service did not match the cost. The massage itself was one of the worst I have experienced and lacked both professionalism and quality. Additionally, there was a significant issue with my booking through Expedia. The room I selected and confirmed was not what was reserved for me at the resort, which caused unnecessary frustration upon arrival. Based on this experience, I would not use Expedia again. Overall, this stay did not deliver the level of service or value that was promised or expected.
Stayed 6 nights in Dec 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
relaxing, elevated, wonderful stay
Stayed 6 nights in Dec 2025

6/10 Okay

Ronald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is filled with great staff and food;however, the property itself, could use a lot of help. There was a lot of cracks and the appliances like the hot tub on the balcony could be updated or use a bit of extra scrubbing. There were days when the stairs were dirty and had trash on it for days. Also, one day at the pool they were spraying chemicals that was blowing directly towards the pool for everyone to breathe in and they did not stop even when asked to. DO NOT DO THEIR TIMESHARE MEETING!!! They kept us there from 10-5:30 and wasted our entire day. The beach needs more beach chairs. With a resort that gets that much people, you should not have to be getting up early on vacation to make sure you secure a chair for the day!!!! Overall, they have great staff and the food was really good at all the restaurants.
Stayed 8 nights in Dec 2025

10/10 Excellent

Pavel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. We had the most amazing experience and memorable time
Stayed 14 nights in Dec 2025

10/10 Excellent

Kuang Chuan Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the resort. The food was fantastic, the activities were a blast, and the whole atmosphere made the trip unforgettable. The service throughout the week was excellent, and our butler Manuel added an extra level of care that really elevated our experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room , excellent service , amazing food , really good vacation and resort to stay
Stayed 11 nights in Dec 2025

6/10 Okay

April

Liked: Cleanliness, staff & service, amenities
Our room was ready when we checked in at 12:30pm even though check in is advertised for 3pm. Our only complaint is how long it took to check in! They sat us on a couch in the lobby and had to talk to at least 3 people before we were given keys to our room. Even if the room hadn't been ready, that would have been okay. We were prepared to hang at the pool or walk around. Instead we had to sit on a couch in the lobby for an hour while we were checked in. We wished the process would have been much faster.
Stayed 5 nights in Dec 2025

10/10 Excellent

Shahzad

Stayed 3 nights in Dec 2025

10/10 Excellent

Marshall, Any address

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

gayle

Stayed 7 nights in Dec 2025

10/10 Excellent

Annalisa

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was more than we expected, so beautiful!! And the staff was the best!! David at the pool for water aerobics was so fun and entertaining!! Loved the pool party and DJ and the Sax player in the water was amazing!!
Breakfast Buffet
Beach View at Resort
Stayed 4 nights in Dec 2025

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time back at Unico. My first time was in 2021 and it was amazing and this is why I came back. This time around, I was happy to learn Unico is expanding and I was brought into the presentation to purchase a membership which I wasn’t too fond of in terms of how many people we saw and had to decline. It was over an hour of our time in the morning and we saw 6 people in total, each trying to pitch us a sale when we stated this might be the last vacation we take for some time because we are purchasing a house. I think if someone has a major priority or shares any reason for declining the membership we should not have to be spoken to by that many people. Granted, in return we were pleased with an 80 min couples massage for free, however I think if a guest declines the offer and has already sat for an hour, this should end the conversation. Some guests love luxury in doses with no financial strings attached. It was a lot of pushing to get you to do a down payment. We just wanted to enjoy our day. The staff overall was lovely. Just not the right time for us!
Stayed 5 nights in Dec 2025

8/10 Good

Rebecca

Stayed 4 nights in Dec 2025

10/10 Excellent

Esmeralda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very nice and friendly, the rooms were comfortable, the spa was relaxing and the food was delicious!
Stayed 4 nights in Dec 2025

8/10 Good

Caitlin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, staff was wonderful, and food is best we’ve had at an all-inclusive.
Stayed 6 nights in Nov 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
They could use more dining options
Stayed 7 nights in Nov 2025

8/10 Good

Theodoros

Stayed 5 nights in Dec 2025

6/10 Okay

Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was unmemorable and some were borderline rude, slow check in, the resort was boring, the “membership” was weird and pointless, they try to con you into a time share meeting, the exec looking people constantly walking around gave it weird vibes, lack of shows/nightlife, palmera lounge sucked, loud weddings I could hear through my door for multiple nights, music so loud I could dance to in my room, lacklustre. I could go on.
Stayed 7 nights in Dec 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful but our service from our butler was not great. We didn’t know about any events and had to ask several times for things to get done. The food and drink were good and other staff was helpful
Stayed 4 nights in Nov 2025