For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find University of Waterloo and Wilfrid Laurier University within 2 miles (3 km) of this Waterloo hotel. Clay and Glass and Waterloo Central Railway Station are also within half a mile (1 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.
Free WiFi, comfy beds
Featuring conveniences like sitting areas and refrigerators, the 194 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, room service, and coffee/tea makers are also available.
Delta Hotels by Marriott Waterloo ratings based on 5 Verified Reviews
Review Summary
4.8
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Delta Hotels by Marriott Waterloo
Everyone (5)
5 out of 5
Fabulous stay. Courteous staff who where very helpful and went beyond usual duties to help with our stay. Very clean and neat rooms
Posted by Judi, from Maine on 10 Oct. 2018
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Comment from Hotel Management
10 Oct. 2018
by ahedges
Dear Judi,
Thank you for staying at the Delta Waterloo and for providing such a wonderful score and comments!
We truly appreciate your business and hope to be able to welcome you back again soon.
Regards,
Allison Hedges
Director of Rooms
4 out of 5
Modern and clean hotel
Helpful, friendly staff. Nice pool/hot tub. Great hotel for an away from the ordinary experience.
Posted by Jackie on 14 Oct. 2015
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5 out of 5
This hotel was awesome.
Pros:The staff, wonderful.
Cons:Really nothing.
Location:It was walking distance to downtown and my daughter's home.
I loved the decor. The staff was so friendly and really went out of their way to meet my every need. the lobby was so nice, a fire surround by fabulous furniture. The room was super with two queen beds and was so clean. I loved the bathroom with it's grey and white. The pool was lovely as was the hot tub and sauna. So relaxing. I also used the gym which was spacious and well equipped. All and all I could not have been happier. I would definitely recommend this hotel.
Posted by Lynn, from Lunenburg, NS on 4 Sep. 2015
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5 out of 5
Wow - this property has it going ON!
Pros:My room was terrific - very spacious, immaculate and with a very nice selection of finishes and technology. Great bar/restaurant in the hotel also.
Cons:I would have really liked it if the windows in my room had been cleaner. Had trouble keeping the fitted sheets tucked in, but that seems typical.
Location:Waterloo is a lovely town with a nice, small-town feel to it. There's a terrific recreation complex near the hotel and many very good restaurants.
I had a wonderful four-day stay at the Delta Waterloo. It's a very new, very modern property and virtually every aspect of the physical property and the guest experience was outstanding. The room was wonderful and had some fantastic touches, such as the ability to turn off all of the room lights from a bedside switch, a smart desk with pre-wired connections to the HDMI and ethernet inputs to the television and a motion activated, low-level nightlight in the bathroom.
The staff was friendly and accommodating, knowledgeable about the local area and eager to go a step beyond typical levels of service. For example, I had occasion to spend some time at the front desk and in a number of transactions with departing guests, I never heard the staff fail to ask whether the guest needed directions or other assistance. I've worked in the hospitality business and I was very, very impressed with the excellent culture of service in evidence at this hotel.
Posted by Pete, from Lake Tahoe, California on 18 Aug. 2015
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5 out of 5
Posted by a verified traveller on 24 Jul. 2019
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Comment from Hotel Management
12 Aug. 2019
by ahedges
Dear Anonymous,
Thank you for staying at the Delta Waterloo.
Regards,
Allison Hedges
Director of Rooms
Delta Hotels by Marriott Waterloo offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. The business-friendly Delta Hotels by Marriott Waterloo also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Waterloo hotel is smoke free.
1 building
194 guestrooms or units
9 levels
Built in 2014
Dining venue
Bar or lounge
Charging station for electric cars
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Concierge
Gift shop
Newspapers in lobby (free)
Fireplace in lobby
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
Transport
Airport: Kitchener, ON (YKF-Region of Waterloo Intl.) (21.2 km / 13.2 mi)
Train station: Kitchener Station (3.8 km / 2.3 mi)
Parking: Self parking available for a surcharge
Room Amenities
Delta Hotels by Marriott Waterloo offers 194 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Waterloo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Sitting area
Pillowtop beds
In-room dining (limited hours)
Flat-screen television
Cable channels
Refrigerator
Coffee maker
Shower
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Proof Kitchen & Lounge - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a fitness center.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 25.0 per stay.
Cribs (infant beds) are not available.
Pet Policy
Pets: CAD 35 per accommodation, per stay
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.
UnionPay
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Contactless food service / room service is available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Food service has been amended for enhanced safety
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available through room service
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: CAD 19.95 per person (approximately)
Self parking fee: CAD 12.00 per day
Pet fee: CAD 35 per accommodation, per stay
Rollaway bed fee: CAD 25.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Delta Hotel Waterloo
Delta Hotels Marriott Waterloo Hotel
Delta Waterloo Ontario
Delta Waterloo Hotel
Delta Hotels Marriott Waterloo
Delta Hotels by Marriott Waterloo Hotel
Delta Hotels by Marriott Waterloo Waterloo
Delta Hotels by Marriott Waterloo Hotel Waterloo
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
