Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel near St. Jacobs Outlets in Township of Woolwich

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Exterior
Reception
Terrace/patio
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

Map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Outlets
    ‪3 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(16 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(14 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Refrigerator & Microwave

9.8 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(25 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(46 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Shower)

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Township of Woolwich

In Township of Woolwich .Your stay at this Township of Woolwich hotel places you within a 10-minute walk of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Also, St Jacobs Farmers Market is within half a mile (1 km) and University of Waterloo is within 2 miles (3 km).

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • University of Waterloo - 4 min drive - 3.3 km
  • Wilfrid Laurier University - 5 min drive - 4.3 km

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪The Fritter Co - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪Jack's Family Restaurant - ‬3 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel near St. Jacobs Outlets in Township of Woolwich
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and an arcade/game room are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 50.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1008 reviews
Rating 8 - Good. 269 out of 1008 reviews
Rating 6 - Okay. 63 out of 1008 reviews
Rating 4 - Poor. 33 out of 1008 reviews
Rating 2 - Terrible. 26 out of 1008 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susan, Exeter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Mar 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty

Amazing hotel; spacious room and very clean. To be honest, I was grumpy when housekeeping was loudly vacuuming the room next to mine at 8:30am. I know they have cleaning to do, but I would have loved to sleep longer. Breakfast had a variety of food, including waffle maker, eggs, premade oatmeal... The pool was nice, but it's only open 9am to 10pm, which meant I got very little time there.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristine

Stayed 3 nights in Mar 2025

8/10 Good

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine property in good condition.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Mar 2025

8/10 Good

Venus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quiet and close to grocery.
Stayed 1 night in Mar 2025

10/10 Excellent

Karan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 3 nights in Mar 2025

10/10 Excellent

Riddhi

Liked: Staff & service, property conditions & facilities
Very very good
Stayed 1 night in Mar 2025

2/10 Terrible

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
People partying making noice spilling drinks everywhere lots of young fellas in big groups no sleep if u want to come here
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Hot breakfast with lots of options. Convenient coffee and tea bar close to elevators and front desk for a quick and convenient hot beverage. Staff super friendly and attentive and the check out is quick. Overall really great experience!! Would stay there again.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ronald, Timmins

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, rooms are clean, staff is great, they get you to your room in minutes, no need to wait for anything.
Stayed 1 night in Mar 2025

8/10 Good

Joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night at this hotel for the first time. The location is excellent. Shopping is just around the corner. We are also impressed by its quietness and cleanliness. The only reason we don't give it a 5 star rating is their breakfast is barely warm at 9:00 a.m., an hour before closing time. Overall, this hotel meets our needs and we would recommend it.
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Stayed 2 nights in Feb 2025

10/10 Excellent

A James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip. No issues with hotel. Good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Krista

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was super fast and loved the followup via texg messaging during our stay snd afterward.
Stayed 2 nights in Mar 2025

8/10 Good

Santine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights. One of the newest and cleanest Hampton Inn’s I have ever stayed in and I’ve stayed in quite a few. Bathrooms are incredible (despite no fan) and beds are comfortable overall. My only issue was the breakfast. Quite a few options but the eggs were not good and did not look appetizing at all and the potatoes tasted like they had been frozen for a long time. Low quality bread for toast and bagels. Otherwise decent but not great. Great area with a lot of eating options.
Stayed 2 nights in Mar 2025

8/10 Good

Roula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay visiting my university kid

It was a room, the bedding could have been better. Only saying since I’ve slept in better. I didn’t think there were any large towels until I was done drying with a small towel. Oops! I didn’t look up and to the left.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and modern. Staff were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything the hotel has to offer. The staff were friendly and very accomodating. The hotel rooms were clean, and well stocked with hygiene products, and linens.
Stayed 1 night in Feb 2025

10/10 Excellent

Aparna

Stayed 1 night in Feb 2025

10/10 Excellent

Janet, Goderich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025