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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel near St. Jacobs Outlets in Township of Woolwich

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Exterior
Reception
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Lobby
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • Place, St. Jacobs Outlets
    ‪3 min walk‬
  • Place, St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • Place, St Jacobs Farmers Market
    ‪6 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.6 out of 10
Exceptional
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(20 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(17 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(38 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(69 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed Mobility/Hearing Accessible Room With Roll-in Shower-Non-Smoking

  • Sleeps 2

Guest Room With 1 King Bed And Mobility/Hearing Accessible With Tub-Nonsmoking

  • Sleeps 2

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

  • Sleeps 4

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4

Studio Suite With 2 Queen Beds, Microwave, Fridge And Wet Bar-Non-Smoking

  • Sleeps 6

2 QUEEN ROOM FRIDGE AND MICROWAVE W/TUB NS

  • Sleeps 4

King Room With Microwave And Fridge

  • Sleeps 2

2 Queens Mobility/Hearing Access Tub Nosmok

  • Sleeps 4

About the area

Township of Woolwich

In Township of Woolwich .Your stay at this Township of Woolwich hotel places you within a 10-minute walk of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Also, St Jacobs Farmers Market is within half a mile (1 km) and University of Waterloo is within 2 miles (3 km).

What's nearby

  • St. Jacobs Country Playhouse - 2 min walk - 0.2 km
  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • University of Waterloo - 6 min drive - 4.7 km

Getting around

  • Kitchener Station - 14 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 25 min drive

Restaurants

  • ‪The Fritter Co - ‬8 min walk
  • ‪Ray Woodey's Craft Chippery - ‬6 min walk
  • ‪Tim Hortons - ‬17 min walk
  • ‪State & Main Kitchen & Bar - ‬17 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel near St. Jacobs Outlets in Township of Woolwich
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

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Homewood Suites by Hilton Waterloo/St. Jacobs
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  • Breakfast included
  • Pet friendly
  • Parking included
4.5 out of 5, Wonderful, 1,003 reviews
The price is CA $122
CA $144 total
includes taxes & fees
Mar 15 - Mar 16
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 84 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Frequently asked questions

How close is Hampton Inn & Suites by Hilton Waterloo St. Jacobs to the airport?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is 14 mi (25-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites by Hilton Waterloo St. Jacobs on Mar 29, 2026 start from CA $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have an airport shuttle?

Airport shuttle services are not available at Hampton Inn & Suites by Hilton Waterloo St. Jacobs.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs offer free breakfast?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hampton Inn & Suites by Hilton Waterloo St. Jacobs?

This hotel offers free self parking.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a pool?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs features an indoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 AM.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a restaurant?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is home to Das Bar, which features local cuisine and happy hour.

Does Hampton Inn & Suites by Hilton Waterloo St. Jacobs have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn & Suites by Hilton Waterloo St. Jacobs to downtown Township of Woolwich?

Hampton Inn & Suites by Hilton Waterloo St. Jacobs is 4.9 mi away from Township of Woolwich.

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 759 out of 1174 reviews
Rating 8 - Good. 289 out of 1174 reviews
Rating 6 - Okay. 75 out of 1174 reviews
Rating 4 - Poor. 25 out of 1174 reviews
Rating 2 - Terrible. 26 out of 1174 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2025

10/10 Excellent

sandi

Enjoyed the stay
Stayed 1 night in Nov 2025

6/10 Okay

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was good and staff were great. Ignorant guests who let their kids run up and down the hall half the night ruined it in some ways. Staff did their best to deal with it but should have called the police at some point.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Room very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
PAULA (FRONT DESK) GAVE EXCELLENT CUSTOMER SERVICE..WAS PLEASANT..VERY HELPFUL
Stayed 2 nights in Nov 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2025

8/10 Good

Dan and Debra

Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really comfy room and great staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel great location
Stayed 1 night in Nov 2025

10/10 Excellent

Erik

Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything! Hotel and rooms were very clean and comfy. We had our choice of pillows too and bathroom smelled fresh. We ate dinner at the Das Bar and were very impressed by the service. Our server was amazing! Food was great too and reasonably priced. We also enjoyed the complimentary breakfast, which had a good selection of items for everyone in the family. Location is great as walking distance to the Farmers Market and local shops but also a short drive to the Village. This was our first stay at the St. Jacob’s location but we would definitely come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very positive experience. Staff very friendly, breakfast was great. Room was excellent. Since you probably want an indication of possible improvement—-a few of the chairs in the breakfast area are in need of being reupholstered or replaced.
Stayed 1 night in Nov 2025

10/10 Excellent

R Daniel, Georgian Bluffs

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

8/10 Good

Kara

Stayed 1 night in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly & breakfast excellent
Stayed 1 night in Sep 2025

2/10 Terrible

David

I had booked 2 rooms with Expedia but when I arrived at the hotel they only had a record of 1 room booked from Expedia. I had to pay for another room in order to stay as it could not be corrected despite my receipt of payment. So I have effectively paid for 3 rooms when I only wanted to book 2. A refund is
Stayed 1 night in Nov 2025

10/10 Excellent

tina

Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, walking distance to St Jacobs market. Coffee and tea available all the time in lobby and good shower pressure and temperature. Will stay there again.
Stayed 2 nights in Nov 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was good over all
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very
Stayed 2 nights in Oct 2025

10/10 Excellent

Krystal

Stayed 1 night in Nov 2025