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Hampton Inn & Suites by Hilton Waterloo St. Jacobs

2.5 star property
Hotel near St. Jacobs Outlets in Township of Woolwich

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Photo gallery for Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Free daily buffet breakfast
Exterior
Indoor pool, open 9:00 AM to 10:00 AM, sun loungers
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • 24/7 front desk

Explore the area

View in a map
55 Benjamin Road, Township of Woolwich, ON, N2A4G8
  • St. Jacobs Market District Visitor Information Centre
    ‪5 min walk‬
  • St Jacobs Farmers Market
    ‪6 min walk‬
  • University of Waterloo
    ‪4 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

9.6 out of 10
Exceptional
(18 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Pillowtop beds, desk, laptop workspace, soundproofing

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

9.8 out of 10
Exceptional
(15 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

Studio, 2 Queen Beds, Refrigerator & Microwave (Wet bar)

9.0 out of 10
Wonderful
(34 reviews)
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(62 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Shower)

Pillowtop beds, desk, laptop workspace, soundproofing

Room, 2 Queen Beds, Non Smoking (Shower)

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Township of Woolwich

In Township of Woolwich .Your stay at this Township of Woolwich hotel places you within a 10-minute walk of St. Jacobs Outlets and St. Jacobs Market District Visitor Information Centre. Also, St Jacobs Farmers Market is within half a mile (1 km) and University of Waterloo is within 2 miles (3 km).

What's nearby

  • St. Jacobs Outlets - 3 min walk - 0.3 km
  • St. Jacobs Market District Visitor Information Centre - 5 min walk - 0.5 km
  • St Jacobs Farmers Market - 6 min walk - 0.6 km
  • Conestoga Mall - 3 min drive - 3.3 km
  • University of Waterloo - 4 min drive - 3.3 km

Getting around

  • Kitchener Station - 15 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Subway - ‬4 min drive
  • ‪The Tamale Girl - ‬8 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬4 min drive

About this property

Hampton Inn & Suites by Hilton Waterloo St. Jacobs

Hotel near St. Jacobs Outlets in Township of Woolwich
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers its guests an indoor pool and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

A 24-hour business center and 3 meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Hampton Inn & Suites by Hilton Waterloo St. Jacobs. Free self parking is available.

Smoking is allowed in designated areas at this Township of Woolwich hotel.

  • 1 building
  • 108 guestrooms or units
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hampton Inn & Suites by Hilton Waterloo St. Jacobs offers 108 accommodations with hair dryers and complimentary toiletries. Accommodations are furnished with desks and desk chairs. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided daily.

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,018 reviews
The price is CA $144
CA $169 total
includes taxes & fees
Sep 14 - Sep 15
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Mini golf

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Hilton Honors mobile app before check-in
This property enforces quiet hours from 10:00 PM to 7:00 AM

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 84 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 84 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 10:00 AM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hampton Inn Suites by Hilton Waterloo St. Jacobs
Hampton Inn & Suites by Hilton Waterloo St. Jacobs Hotel

Hampton Inn & Suites by Hilton Waterloo St. Jacobs Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1068 reviews
Rating 8 - Good. 274 out of 1068 reviews
Rating 6 - Okay. 71 out of 1068 reviews
Rating 4 - Poor. 30 out of 1068 reviews
Rating 2 - Terrible. 26 out of 1068 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Amenities
Great rooms front desk very professional and accommodating would definitely recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer, Brockport

Clean and comfortable!
Stayed 1 night in Jun 2025

8/10 Good

Russ

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pool, and room was nice and both was clean. Breakfast was wonderful 😋. As for our first time to check in the staff member said oh your early we will call you when your room is clean. We got there at 2:15pm we sat in the lobby until 2:45 there was then a very nice staff member and we said is our room ready and she said yes it is. Why could the other employe not call us. If you offer the service use and I find it funny that all rooms get cleaned at the same time.
Stayed 1 night in Jun 2025

10/10 Excellent

Irma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Preetham

Liked: Cleanliness, staff & service, property conditions & facilities
I booked it last minute for an urgent appointment in Waterloo. Everything was great. Very clean property.
Stayed 2 nights in May 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Rosemary

Stayed 1 night in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Coñvenientlication,and decent price.
Stayed 1 night in May 2025

10/10 Excellent

Robie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a brief but pleasant stay.
Stayed 1 night in May 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and update to date decor
Stayed 2 nights in May 2025

10/10 Excellent

Bogdan, Lindenhurst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean building, friendly reception person
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very goof
Stayed 1 night in Mar 2025

10/10 Excellent

Karan

Stayed 3 nights in Apr 2025

10/10 Excellent

Lorelei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the indoor pool area and the balcony overlooking it. It was a bit moidy.
Stayed 1 night in May 2025

10/10 Excellent

bradley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch

Excellent stay
Stayed 1 night in May 2025

4/10 Poor

Jenny

Stayed 1 night in May 2025

2/10 Terrible

Aga

Stayed 2 nights in May 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night was good and quiet. The next two nights there was banging above me at 10:30 PM and again at 6:30 am. Otherwise eveything was good. The buffet breakfast was good, the pool was busy and I didn't get to use it at night too many kids but I used it during the day hours and it was just me.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Room was very spacious
Stayed 2 nights in May 2025

10/10 Excellent

Sandee

Stayed 1 night in May 2025

2/10 Terrible

Kristen

Travelled with group
Liked: Amenities
We arrived just before 3 for check-in. We were told that our room wasn’t ready and we’d have to wait. We had already paid for the room when we booked. They tried to get us to pay again. We were 30 mins late getting access to our room
Stayed 1 night in May 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We liked everything about this hotel. We are repeat Hampton Inn clients. However, the breakfast in this hotel is not at par with the the other Hampton Inns where we have stayed. Most of the "hot food" were already cold, considering we came down to eat at 6:30.
Stayed 1 night in May 2025

6/10 Okay

Daryl

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The smell coming from the manure in the nearby fields was unbelievable. You could not use the air conditioner or you would pollute your room with the manure odour . Other that that the breakfast was very good and the staff nice.
Stayed 1 night in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the convenience and choices of the buffet breakfast. Reception staff polite & helpful. Rooms were very clean and comfortable. A very enjoyable stay.
Stayed 2 nights in May 2025