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"Thay have no ice and the back door from parking lot is not working " More

By a verified traveller on Tue 23 Jan 2024

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Hotel Description

Eco-certified hotel perfect for exploring Cambridge

City center stay

You'll be within 6 miles (10 km) of Cambridge Butterfly Conservatory and 9 miles (15 km) of Chicopee Ski and Summer Resort. Kitchener Memorial Auditorium Complex and Centre In The Square are within 12 miles (20 km).

Renovated in 2020

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. A lobby fireplace, a picnic area, and express check-in are also on offer.

Room, 1 King Bed with Sofa bed, Non Smoking, Top Floor, No Pets

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $90* Per night/room 31 Mar. - 1 Apr.

Room, 2 Queen Beds, Non Smoking, Ground Floor, Pet-Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Ground Floor, Pet-Friendly

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking , Ground Floor, No Pets

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Ground Floor, No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Top Floor, No Pets

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Cambridge ratings based on 8 Verified Reviews

Review Summary
3.2 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn Cambridge

Everyone (6) Couples (1) Family (2)
4 out of 5
Thay have no ice and the back door from parking lot is not working

Posted by on 23 Jan. 2024

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Comment from Hotel Management

24 Jan. 2024 by AF

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Amit FogatGeneral manager

1 out of 5
Wouldn't let us check in without a credit card

Posted by on 21 Jul. 2023

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Comment from Hotel Management

21 Aug. 2023 by AK

Apology for the inconvenience.

5 out of 5
👍

Posted by on 9 Jul. 2023

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Comment from Hotel Management

11 Jul. 2023 by AK

Thank for staying with us

2 out of 5
Beds comfortable, however bathroom dirty around sink. Asked for another room and vent cover falling off wall and toilet didn’t work.

Posted by on 20 May 2023

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Comment from Hotel Management

30 May 2023 by AK

Apology for Inconvenience.

2 out of 5

Disappointed

Location: Location was fine!
On our way to our room going up the stairwell the floors were dirty with a 1/2 full soft drink in a cup sitting in the middle of the floor, arrived at our room to find a tailgate party and fighting taking place outside our room. Asked desk attendant if we could move us and she did (thank you). Our new room was not the cleanest (TV remote fell of the table and the remnants from the past quests was filthy) and the A/C was old and noisy.

Posted by , from ontario on 31 Aug. 2017

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Comment from Hotel Management

17 Sep. 2017 by The staff and management

We are very appreciative of you taking the time to review our hotel. Although we never enjoy hearing that our guests had a less than perfect stay , we feel comments such as yours allows us to assess opportunities for improvement.

3 out of 5
The staff are nice. The facility needs service. Thank you.

Posted by , from Lake Orion on 7 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by AK

Thanks for stay

4 out of 5

Posted by on 21 Jul. 2023

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Comment from Hotel Management

13 Sep. 2023 by AF

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. As a Choice Privileges member you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Amit FogatGeneral managerComfort Inn

5 out of 5
Very nice and clean..........nice sraff...realy like this hotel

Posted by on 8 Aug. 2019

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Comment from Hotel Management

3 Sep. 2019 by General Manager

Thank you for your very positive comments. It is a pleasure to hear.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the eco-certified Comfort Inn Cambridge. Free self parking is available. A complete renovation of Comfort Inn Cambridge was completed in May 2020. This Cambridge hotel is smoke free.

  • 1 building
  • 81 guestrooms or units
  • 2 levels
  • Built in 1986
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Cambridge offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2020.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 5:30 AM to 9:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 20.00 per accommodation, per night, plus a deposit of CAD 100 per stay
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • No elevators
  • Children stay free
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 18
  • Credit card pre-authorization
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Masks are compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cambridge Comfort Inn
  • Comfort Inn Cambridge
  • Comfort Inn Hotel Cambridge
  • Comfort Inn Cambridge Hotel
  • Comfort Hotel Cambridge
  • Comfort Inn Cambridge Ontario
  • Comfort Inn Cambridge Hotel
  • Comfort Inn Cambridge Cambridge
  • Comfort Inn Cambridge Hotel Cambridge

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.