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4.8 out of 5

"Property was clean and staff was professional and friendly. Hotel was easy to locate and rooms were spacious and clean. " More

By a verified traveller on Mon 01 May 2023

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Hotel Description

Enjoy the indoor pool at this 3-star Township of Woolwich hotel

In Township of Woolwich

With a stay at this Township of Woolwich hotel, you'll be steps from St. Jacobs Country Playhouse and a 5-minute walk from St. Jacobs Outlets. St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market are also within half a mile (1 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like full breakfast and free self parking.

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
CA $141* Per night/room 24 Mar. - 25 Mar.

Studio, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Homewood Suites by Hilton Waterloo/St. Jacobs ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Homewood Suites by Hilton Waterloo/St. Jacobs

Everyone (2) Couples (1) Family (1)
4 out of 5

Posted by on 24 Aug. 2023

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Comment from Hotel Management

13 Sep. 2023 by Chantal

Thankyou for staying with us at Homewood Suites by Hilton. We appreciate your 4/5 rating and we hope to see you again.

5 out of 5

Posted by on 9 Jun. 2021

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5 out of 5
The only thing I found weird is that the bathroom is right next to the bed and there is no fan in the bathroom.

Posted by on 18 Aug. 2019

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5 out of 5
Property was clean and staff was professional and friendly. Hotel was easy to locate and rooms were spacious and clean.

Posted by on 1 May 2023

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Comment from Hotel Management

4 May 2023 by Meaghan

Thank you for staying with us at the Homewood Suites Waterloo St. Jacobs!We can't wait to welcome you back.

5 out of 5
It was good experience and friendly staff

Posted by on 9 Aug. 2022

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About the Homewood Suites by Hilton Waterloo/St. Jacobs

Location 45 Benjamin Road, Township of Woolwich, ON N0B2N0

Property Features

Homewood Suites by Hilton Waterloo/St. Jacobs offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Homewood Suites by Hilton Waterloo/St. Jacobs. Self parking is free. This 3-star Township of Woolwich hotel is smoke free.

  • 97 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2014
  • Full breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge) , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Homewood Suites by Hilton Waterloo/St. Jacobs offers 97 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 37-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Pull-out sofa bed
  • MP3 dock
  • LCD television
  • Cable channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: CAD 10 (rates may vary)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Homewood St Jacobs
  • Homewood St Jacobs Hotel
  • Homewood St Jacobs Hotel Waterloo
  • Homewood Suites Hilton Waterloo/St. Jacobs Township of Woolwich
  • Homewood Suites Hilton Waterloo/St. Jacobs Hotel Waterloo
  • wood Suites Hilton WaterlooSt
  • Homewood Suites Hilton Waterloo/St. Jacobs Waterloo
  • Homewood Suites By Hilton Waterloo/St. Jacobs, Ontario, Canada
  • Homewood Suites by Hilton Waterloo/St. Jacobs Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.