"This was a reasonably-priced room - very clean, great parking, amenities as described. Friendly staff. But the thing they had that SO many other hotel
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Hotel near Chicopee Ski and Summer Resort in Kitchener
Close to airport
You'll be within 3 miles (5 km) of Chicopee Ski and Summer Resort and 6 miles (10 km) of Doon Valley Golf Course with a stay here. Cambridge Butterfly Conservatory and Waterloo Region Museum are also within 6 miles (10 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.
Kitchener Inn & Suites ratings based on 7 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Kitchener Inn & Suites
Everyone (7)
5 out of 5
Posted by DANIEL, from WINNIPEG on 5 Jul. 2023
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Comment from Hotel Management
25 Jul. 2023
by Front Desk Reservations
Thank you so much for the excellent rating.We look forward to seeing you again.
5 out of 5
Posted by CORY on 6 May 2023
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Comment from Hotel Management
26 May 2023
by Front Desk Reservations
Hi Cory,Thank you so much for the fantastic rating. We are thrilled to know your stay went well with us. We hope should you be traveling this way another time, we may be your choice of accommodations once again.Safe Travels
5 out of 5
Nice place
Posted by Rachel on 17 Jan. 2023
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Comment from Hotel Management
18 Jan. 2023
by Front Desk Reservations
Hello Rachel, What a wonderful rating and comment for us to receive this morning. We are so pleased to know you enjoyed your stay. We just want to share with you moving forward, the hotel will be going through some exciting changes. WE do hope to be your hotel of choice, should you be in the area again.All The Best,Front Desk Reservations
4 out of 5
Posted by Gordon on 7 Aug. 2022
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5 out of 5
This was a reasonably-priced room - very clean, great parking, amenities as described. Friendly staff. But the thing they had that SO many other hotels do not, was a good grab bar in the bathtub, and a non-slip surface on the tub bottom. We’ve had close calls in other bathrooms where we came close to falling due to slippery tubs and no-where to hang on to when entering and exiting the tubs. Considering the aging population and how many travellers are seniors, I’m surprised this isn’t a common thing. (Installing grab bars is cheaper than a lawsuit!) So kudos to the Kitchener Inn and Suites for their awareness of this fact.
Posted by Kathryn on 5 Jun. 2023
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Comment from Hotel Management
6 Jun. 2023
by Front Desk Reservations
Hello Kathryn,What a wonderful review to read today. It's guest such as yourself that let us know the little things we take as standard protocol, mean the world of difference to someone else. So we would like to say Kudos to you as well!!We are so happy to know your stay was enjoyable from the price point to the ample parking. It was truly our pleasure!!! Have a safe summer, and we hope to see you again should your travels take you our way.Kind Regards,
4 out of 5
Posted by Eric on 1 May 2023
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Comment from Hotel Management
23 May 2023
by Front Desk Reservations
Hi Eric, We sincerely appreciate you taking the time to rate your recent stay with us. We hope should you be traveling with us another time, we can be your choice of accommodations.Kindest Regards,
3 out of 5
No wifi access
Posted by Dane on 17 Aug. 2022
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Comment from Hotel Management
18 Aug. 2022
by Kitchener Inn and Suites
Hello Dane,
We recently upgraded our Wifi this summer, and to date have had no issues/customer concerns.
You mentioned that you did get connected after we provided you with the Wifi Support number, when we did a follow up with you.
Perhaps the type of phone or settings(Firewalls) can sometimes prevent the easy access to log on. We are happy that our Tech Support was able to assist you.
Regards
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 3 meeting rooms, and limo/town car service. Free breakfast is served daily. A 24-hour fitness center, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Kitchener Inn & Suites. Free self parking is available. This Kitchener hotel is smoke free.
82 guestrooms or units
6 levels
Meeting rooms
Built in 2006
Buffet breakfast (free)
Business center (24 hours)
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Front-desk safe
Car service
Tour and ticket information
Concierge
BBQ grill(s)
Outdoor picnic space
Gift shop
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Kitchener Inn & Suites offers 82 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers. This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
Flat-screen television
Cable channels
Premium channels
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Bathtub or shower
Housekeeping (on request)
Local calls (free)
Hair dryer
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn & Suites Hotel
Kitchener Inn & Suites Kitchener
Kitchener Inn & Suites Hotel Kitchener
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
