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"We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way g
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Hotel near Chicopee Ski and Summer Resort in Kitchener
Close to airport
Within 3 miles (5 km) of this Kitchener hotel, you'll find Chicopee Ski and Summer Resort and Chicopee Tube Park. Cambridge Butterfly Conservatory and Kitchener Memorial Auditorium Complex are also within 6 miles (10 km).
24-hour fitness
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the 3 conference rooms, as well as express check-out and free Internet in public areas. There's a 24-hour fitness center on site, and laundry facilities and concierge services are also offered.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and microwaves, the 82 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free newspapers are also available.
Kitchener Inn & Suites ratings based on 5 Verified Reviews
Review Summary
3.6
out of 5
3.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort3.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Kitchener Inn & Suites
Everyone (2)Couples (2)Family (3)
4 out of 5
We had the accessible room directly over the main entrance so the view out the window was limited by the facade, also the towel shelf was in the way getting up from the Toilet.
However the room was very clean and large and the continental breakfast excellent.
Posted by a verified traveller on 20 Jan. 2020
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Comment from Hotel Management
20 Jan. 2020
by Front Desk Reservations
Hello,
We thank you for taking the time to share your review with us. We do apologize if the towel bar got in the way. We are not sure if that was using your accessible chair you brought with you, or just in general. We will have Maintenance look at it anyway.
Thank you for the kind comments with regards to the cleanliness and the breakfast.
It was our pleasure!
Kind Regards,
Front Desk Reservations
Kitchener Inn and Suites
5 out of 5
It was easy to find off 401 Easy next morning to get on 8
Posted by a verified traveller on 7 Dec. 2019
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Comment from Hotel Management
7 Dec. 2019
by Front Desk Reservations
Thanks very much for staying with us. We appreciate your feedback. Take care.
2 out of 5
at some time this was a Hampton Inn. Either they lost their banner, or gave it up when they didn't want to renovate. It retains the flavor of a Hampton, but unfortunately it is a bit dirty and dingy.
I don't mind the tattered towels, but I was pretty grossed out by the slimy tub and dirty floors in the bathroom. I can live with the cigarette holes in the rug, but the residual smoke smell in the rooms is like an old bowling alley.
On the up side, the staff was friendly and helpful. Breakfast was fine. The bed was clean and comfortable enough. There are good options for restaurants within walking distance, and the location is close to the highway.
Posted by a verified traveller on 10 Apr. 2019
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Comment from Hotel Management
30 Apr. 2019
by Front Desk Reservations
Hello,
We are sorry you had conflicting issues with your stay.
As our reviews do speak for themselves with regards to cleanliness of our hotel and rooms, there are always room for improvements. That being said, without letting us know before you left, or while you were here which would have been even better, we are unable to address the issues directly that you seem to have had with your stay. It would have been our pleasure to help you.
We are a non-smoking hotel, so we are not sure why there would be 'residual smoke smell in the rooms'???
As for the cleanliness, as you mentioned the bed was 'clean and comfortable' so that would resonate throughout the room, but we understand that you felt differently. We are sorry for any inconvenience.
We are pending guestroom renovations.
We are sorry you didn't enjoy your stay with us.
Wishing you all the best in your future travels.
Kind Regards,
Front Desk Reservations
Kitchener Inn and Suites
4 out of 5
Clean,comfortable and breakfast was good....hate to say to much about this wonderful hotel because it’s hard to book ....always full....book early......convient as well close to Hwy.
Posted by Claire on 22 Sep. 2018
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Comment from Hotel Management
24 Sep. 2018
by Front Desk Reservations
Hello Claire,
Thank you so much for taking the time to send in your review. We are pleased to know the location works well, and you enjoy the surroundings we provide.
It is our pleasure always to have you stay with us!!
Warm Regards,
Front Desk Reservations
Kitchener Inn and Suites
3 out of 5
Noise
Cons:Noise
Too much traffic noise could not sleep. Impacted next 2work days.
Posted by a verified traveller on 15 Jun. 2018
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Comment from Hotel Management
15 Jun. 2018
by Front Desk Reservations
Hello,
We are sorry you were disturbed from the noise outside of the hotel. Although it was out of our control, we do understand.
It was an overly busy week in our city due to families coming in for graduations, as well as a large three day concert. Perhaps this resulted in the extra traffic.
Should you choose to try us again, we do have other room types available that are located in different areas of the hotel.
Kind Regards,
Front Desk Reservations
Kitchener Inn and Suites
As a guest of Kitchener Inn & Suites, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. There are 3 meeting rooms available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Kitchener Inn & Suites also features gift shops/newsstands, coffee/tea in a common area, and concierge services. Free self parking is available. This Kitchener hotel is smoke free.
82 guestrooms or units
6 levels
Built in 2006
Coffee in lobby
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Front-desk safe
Car service
Tour and ticket information
Concierge
Gift shop
Computer for guest use
Newspapers in lobby (free)
Fireplace in lobby
Television in lobby
ATM
Elevator
No smoking on site
Family Friendly Amenities
Free WiFi
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
, Free RV, bus, truck parking
Transport
Airport: Kitchener, ON (YKF-Region of Waterloo Intl.) (6.6 km / 4.1 mi)
Parking: Free self parking and RV/bus/truck parking
Room Amenities
Kitchener Inn & Suites offers 82 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, and hair dryers. This Kitchener hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Bathtub or shower
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Local calls (free)
Hair dryer
Designer toiletries
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at 8 AM
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for CAD 25.00 per day.
Pet Policy
Pets: CAD 50.00 per accommodation, per night, plus a deposit of CAD 300.00 per stay
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Shield between guests and staff in main contact areas
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
No gap period between guest stays
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet deposit: CAD 300.00 per stay
Pet fee: CAD 50.00 per accommodation, per night
Service animals are exempt from fees
Rollaway bed fee: CAD 25.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hampton Inn Hilton Hotel Kitchener
Hampton Inn Hilton Kitchener
Hampton Inn Kitchener
Hilton Kitchener
Kitchener Hampton Inn
Hampton Inn & Suites By Hilton Kitchener Hotel Kitchener
Hampton Inn & Suites By Hilton Kitchener Ontario
Hampton Inn And Suites By Hilton Kitchener
Hampton Inn Hotel Kitchener
Kitchener Inn & Suites Hotel
Kitchener Inn & Suites Kitchener
Kitchener Inn & Suites Hotel Kitchener
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
