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Crowne Plaza Kitchener-Waterloo by IHG

4.0 star property
Family-friendly 4-star hotel near Bingemans

Choose dates to view prices

Photo gallery for Crowne Plaza Kitchener-Waterloo by IHG

Indoor pool
Exterior
Exterior
Meeting facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
105 King St E, Kitchener, ON, N2G2K8
  • Place, Kitchener City Hall
    ‪7 min walk‬
  • Place, Centre In The Square
    ‪8 min walk‬
  • Place, Kitchener-Waterloo Art Gallery
    ‪8 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communication, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(11 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(128 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, desk, blackout drapes, iron/ironing board

Standard Room

7.2 out of 10
Good
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

About the area

Kitchener

Central Kitchener getaway .Within a 10-minute walk of this Downtown Kitchener hotel, you'll find Kitchener-Waterloo Art Gallery and Centre In The Square. Kitchener Memorial Auditorium Complex and Wilfrid Laurier University are also within 3 miles (5 km).

What's nearby

  • TheMuseum - 2 min walk - 0.2 km
  • Kitchener City Hall - 7 min walk - 0.6 km
  • Centre In The Square - 8 min walk - 0.7 km
  • Kitchener-Waterloo Art Gallery - 8 min walk - 0.7 km
  • Kitchener Memorial Auditorium Complex - 20 min walk - 1.7 km

Getting around

  • Kitchener Station - 14 min walk
  • Toronto Pearson Intl. Airport (YYZ) - 67 min drive

Restaurants

  • ‪Crabby Joe's Bar & Grill - ‬1 min walk
  • ‪Casa Toro 88 - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Rose Cafe - ‬1 min walk
  • ‪Northern Thai - ‬4 min walk

About this property

Crowne Plaza Kitchener-Waterloo by IHG

Family-friendly 4-star hotel near Bingemans
Crowne Plaza Kitchener-Waterloo by IHG offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 11 meeting rooms. Event space at this hotel measures 15000 square feet (1394 square meters) and includes a conference center. A vending machine, an arcade/game room, and multilingual staff are also featured at the family-friendly Crowne Plaza Kitchener-Waterloo by IHG. Parking is available for a fee.

This 4-star Kitchener hotel is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 10 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bowling alley
  • Full-service spa
  • Indoor pool
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 37-inch LED TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 12.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kitchener-Waterloo Hotel

Crowne Plaza Kitchener-Waterloo

Delta Kitchener-Waterloo Hotel Kitchener

Crowne Plaza Kitchener Waterloo

Crowne Plaza Kitchener-Waterloo by IHG Hotel

Crowne Plaza Kitchener Waterloo an IHG Hotel

Crowne Plaza Kitchener-Waterloo by IHG Kitchener

Crowne Plaza Kitchener-Waterloo by IHG Hotel Kitchener

Frequently asked questions

How close is Crowne Plaza Kitchener-Waterloo by IHG to the airport?

Crowne Plaza Kitchener-Waterloo by IHG is 8 mi (19-min drive) away from the Kitchener, ON (YKF-Region of Waterloo Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Kitchener-Waterloo by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kitchener-Waterloo by IHG on May 31, 2026 start from CA $144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Kitchener-Waterloo by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Kitchener-Waterloo by IHG.

Does Crowne Plaza Kitchener-Waterloo by IHG offer free breakfast?

Crowne Plaza Kitchener-Waterloo by IHG does not offer free breakfast.

Is there a casino at Crowne Plaza Kitchener-Waterloo by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Kitchener-Waterloo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Crowne Plaza Kitchener-Waterloo by IHG?

Free parking is not available at this hotel. Self parking is available for CAD 12.00 per night.

Does Crowne Plaza Kitchener-Waterloo by IHG have a pool?

Crowne Plaza Kitchener-Waterloo by IHG features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Crowne Plaza Kitchener-Waterloo by IHG have a restaurant?

Crowne Plaza Kitchener-Waterloo by IHG is home to Aqua Lounge Restaurant, which features American cuisine and brunch.

Does Crowne Plaza Kitchener-Waterloo by IHG have a spa?

This hotel has a spa, which features body scrubs, facials, and mud baths.

How close is Crowne Plaza Kitchener-Waterloo by IHG to downtown Kitchener?

Crowne Plaza Kitchener-Waterloo by IHG is 0.2 mi away from Kitchener.

Crowne Plaza Kitchener-Waterloo by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 816 out of 1608 reviews
Rating 8 - Good. 426 out of 1608 reviews
Rating 6 - Okay. 207 out of 1608 reviews
Rating 4 - Poor. 66 out of 1608 reviews
Rating 2 - Terrible. 93 out of 1608 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kristie

Travelled with partner
Liked: Cleanliness, amenities
The staff were amazing however the room had a loud vent that made it challenging to sleep due to noise.
Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Stayed 3 nights in Feb 2026

10/10 Excellent

Tara

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was friendly and helpful Lots of fun things for the kids to do… unfortunately the arcade barely had any games in use and the bowling lane was broken Nice pool I wouldn’t walk around the area too much as it’s a little rough, lots of homeless people doing drugs Hotel is nice and clean and they were very patient and accommodating with our group
Stayed 4 nights in Feb 2026

6/10 Okay

Monica

Stayed 5 nights in Feb 2026

8/10 Good

Alex

Stayed 1 night in Feb 2026

2/10 Terrible

Kelly

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Bowling broken and every game in the arcade. Mini putt was SAD! We drove 2 hours for a “kid hotel” and it was honestly terrible. The water in the shower was super cold! And because it was family day breakfast didn’t open at the normal time… which is ridiculous since family’s come to stay for this day…
Stayed 1 night in Feb 2026

6/10 Okay

Samantha

Stayed 1 night in Feb 2026

6/10 Okay

Spencer

Stayed 5 nights in Feb 2026

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, amenities
Roof leaking , stained curtains pillows and beds , changed rooms had to have someone come pick up the dirty cutlery on the floor and wipe the dust. Only compensation buffet breakfast
Stayed 2 nights in Feb 2026

8/10 Good

John, Goderich

Liked: Cleanliness, property conditions & facilities
Staff, clean
Stayed 1 night in Feb 2026

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities
Room was very cold when we went in. The heat did not work, had to replace the heater. The staff was very good and pleasant.
Stayed 1 night in Feb 2026

10/10 Excellent

Alicia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, friendly staff and awesome amenities! Will stay again!
Stayed 1 night in Feb 2026

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Nothing special, good for a quick stay. Parking is a mess and so is pulling into the hotel. There’s nothing special but if you’re going down for business or an event it’s good
Stayed 2 nights in Feb 2026

8/10 Good

Matt

Stayed 1 night in Feb 2026

10/10 Excellent

Brandon

Stayed 3 nights in Feb 2026

10/10 Excellent

don

Liked: Cleanliness, amenities, property conditions & facilities
Very quiet. Clean room
Stayed 3 nights in Feb 2026

6/10 Okay

Dusty

Stayed 1 night in Feb 2026

10/10 Excellent

Noah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff, clean room, great price
Stayed 2 nights in Feb 2026

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at reception were extremely helpful and friendly. The room was very clean, the bed was comfortable, the buffet breakfast was amazing and parking the car in the underground garage was reasonably priced and very convenient. Thank you to all of the staff at the Crowne Plaza in Kitchener. We would definitely stay there again!
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Clean room, nice staff
Stayed 1 night in Feb 2026

4/10 Poor

Daniela

Travelled with family
Disliked: Amenities
Pictures of amenities were probably taken 10 years ago. Everything was run down plus there was a charge for everything! Arcade had 4 out of 12 games working. Bowling was not working. Layout to pool was a terrible ideas as you have to walk past 2 doors to the outside to get to the pool. We were freezing! Not going back to this place
Stayed 2 nights in Feb 2026

8/10 Good

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Our room was comfortable and clean. The kids were excited to use the bowling alley which was unfortunately out of service. The arcade had many games, mostly outdated that were out of service or just took our money. The mini putt was fun and kept the kids entertained. The pool was great and wasn’t ever too busy. The breakfast was good and had lots of great options. Overall a good stay.
Stayed 1 night in Feb 2026

6/10 Okay

Tone

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice, the room was very comfortable. I enjoyed my stay
Stayed 1 night in Feb 2026