For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"We rally like this resort has everything you can think may need
Exceded our expectations, first stay, will come back.
The only two things We didn’t
...
"
More
3-star eco-friendly aparthotel near Welcome to Fabulous Las Vegas Sign
Close to airport
Within 6 miles (10 km) of this aparthotel, you'll find Welcome to Fabulous Las Vegas Sign and Allegiant Stadium. T-Mobile Arena is within 6 miles (10 km) and High Roller is within 9 miles (15 km).
Full-service spa, dining
A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free aparthotel. Enjoy the gym and perks like free self parking and free WiFi. Enjoy the spa tub and unwind at the poolside bar and bar/lounge.
Free WiFi, kitchens
The 440 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with cable channels. Balconies, living rooms, and dining areas are also available. Housekeeping is available on request.
from C$77
Standard Villa, 1 King Bed with Sofa bed, Non Smoking, Kitchen
Penthouse, 2 Bedrooms, Non Smoking, Jetted Tub (Kitchen)
Bed Count2 King BedsMaximum Occupancy
6 Max
Standard Villa, 2 Bedrooms, Non Smoking, Kitchen
Bed Count1 King BedMaximum Occupancy
6 Max
Cancun Resort by Diamond Resorts ratings based on 101 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Cancun Resort by Diamond Resorts
Everyone (23)Business (1)Couples (4)Family (24)
5 out of 5
We rally like this resort has everything you can think may need
Exceded our expectations, first stay, will come back.
The only two things We didn’t like was hallway carpet looks old dirty, and inside rooms removed carpet replace with wood or vinyl.
Posted by ARMANDO, from visalia on 30 Sep. 2021
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Comment from Hotel Management
1 Oct. 2021
by MP
Thank you for your feedback and we are glad you had a great experience with us!
4 out of 5
I booked this hotel because it offers 2 bedroom villas and waterslides at a reasonable price. While, it did its duty as a home away from home for a few days, there were some turnoffs that I had off the bat.
First off, at check-in, I was nervous to hear a customer next to me complain to the front desk that her room was dirty upon arrival. Scary. I was asked if I wanted housekeeping to clean my room daily for an additional charge. Housekeeping is not included?! What the heck? The price for a villa was somewhere over $100 , I waived the offer, and threw out the trash myself. The villa itself provided everything we needed. One of our showers didnt drain well, so we didnt use it. Beds were comfy. We were supposed to have king and queen beds, but we got a king and 2 twins - whatever, its fine. The rooms didnt get too much AC flow, but it was still cool enough. The pools were nice. My kids had fun. Lots of lawn chairs to use. Slide was fun! Slides close early at 6pm and the pool closes at 7pm. I think thats a little to early, but maybe its because the young workers need to make it home before dark (jk). Okay, not really kidding, but here is where things went down hill. The staff. They are all so young and have nothing to lose. They wont stand up to policies and just let guests do whatever they want. This place needs reliable securty that can handle large ghetto crowds. This place has potential. Maybe new management and better security and some upgrades here and there. Have fun!
Posted by a verified traveller on 5 Jun. 2021
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Comment from Hotel Management
7 Jun. 2021
by HN
Thank you for taking the time to leave us this candid review. Your constructive comments are helpful with improvements needed as we work continuously on the upkeep and maintenance of our resort. We hope you had a fun time overall and would love to host your stay again.
1 out of 5
Check in was slow and terrible. They didn’t have a room ready.
Posted by a verified traveller on 6 Apr. 2021
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Comment from Hotel Management
7 Apr. 2021
by Kaeleb
I will relay this message over to higher management regarding your issues. Deepest apologies for our inconveniences.
3 out of 5
Besides the pool and froyo and small restaurant it is quiet
Posted by a verified traveller on 17 Mar. 2021
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Comment from Hotel Management
22 Mar. 2021
by Kaeleb
Thank you for your feedback! We greatly appreciate your stay here with us and hope to see you soon!
4 out of 5
The pool I wish they had it open for more hours everything eles was ok can’t complain
Posted by Rose, from Los Angeles on 30 Sep. 2020
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Comment from Hotel Management
1 Oct. 2020
by Kaeleb
Thank you for the great feedback from you Rose! We hope to see you back at the resort very soon!
2 out of 5
Posted by a verified traveller on 21 Sep. 2020
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Comment from Hotel Management
8 Oct. 2020
by HN
Thank you for your visit.
4 out of 5
Posted by a verified traveller on 10 Sep. 2020
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Comment from Hotel Management
13 Sep. 2020
by Kaeleb
Thank you for your feedback! We hope to see you very soon!
4 out of 5
The property was clean, and the staff were friendly. The only downside was the pool closes too early.
Posted by Jennie, from CA on 7 Aug. 2020
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Comment from Hotel Management
10 Aug. 2020
by Rosie H.
Thanks for the feedback! We are glad to hear that your enjoyed your stay and look forward to welcoming you back soon! We hope to extend our hours back to normal as things progress.
4 out of 5
The view we got was spectacular we could see the main strip perfectly and my kids absolutely LOVED it especially at night! The room was just what we needed space wise. All very clean, the main bathroom bathtub could use some updating as it was stains and not the cleanest looking due to stains and wear down. Staff was amazing and helpful beds were comfortable and having that pull out sofa bed was excellent! I do feel security could go around a bit more as someone kept throwing glass bottles and blocks of ice from their patio and also smoking and throwing their cigarettes onto cars. We would definitely love to come back for our next trip and hope to get to experience the pool as we didn't this time because of covid and way too many people already out at the pool. More parking would be a great update!
Posted by Mary, from Las Vegas, nv on 18 Jul. 2020
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Comment from Hotel Management
18 Jul. 2020
by kaeleb
Thank you so much for your feedback Mary!! We greatly appreciate your stay here with us and hope to see you real soon!
4 out of 5
Posted by a verified traveller on 17 Jun. 2020
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Comment from Hotel Management
20 Jun. 2020
by Rosie H.
Thank you for your feedback! We look forward to welcoming you back again in the future!
Cancun Resort by Diamond Resorts offers its guests a full-service spa, a waterslide, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. You'll find a business center on site. A spa tub, a fitness center, and tour/ticket assistance are also featured at the eco-friendly Cancun Resort by Diamond Resorts. Limited free parking is available on a first-come, first-served basis. This 3-star Las Vegas aparthotel is smoke free.
440 guestrooms or units
Dining venue
Bar by the pool
Bar or lounge
Umbrellas for the pool
Business facilities
Dry cleaning
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Concierge
Game room or arcade
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
ATM
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Waterslide
Number of living rooms
Free WiFi
Kitchen
Laundry facilities
Arcade/game room
Separate dining area
Full-sized refrigerator/freezer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Parking: Free self parking
Room Amenities
Cancun Resort by Diamond Resorts offers 440 accommodations with safes and coffee/tea makers. Rooms open to balconies. Accommodations offer separate living rooms. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.
In-room kitchen
Private balcony
Dining room
Living room
In-room dining (limited hours)
Flat-screen television
Cable channels
Premium channels
Refrigerator (full size)
Microwave
Oven
Coffee maker
Kitchenware
Shower and tub combination
Cribs (free)
Housekeeping (on request)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board
Climate control (air conditioning)
Ceiling fan
Food & Drink
Cancun Resort by Diamond Resorts has a restaurant on site.
Room service (during limited hours) is available.
Spa Services
Number of treatment rooms 2
Hotel Policies
Check-in
Check-in time starts at 4:30 PM
Minimum check-in age is: 21
Check-in time ends at midnight
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property’s resort fee includes WiFi access for up to 2 devices in 1-bedroom room types or 4 devices in 2-bedroom room types. Up to 2 additional devices may be added for USD 5.95-8.90 per night.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:30 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Sanitary Protocol (UNPLV - France).
No rollaway/extra beds available
Events/parties not allowed
Debit cards not accepted
Staffed front desk
Long-term renters welcome
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guest stays
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Sanitary Protocol (UNPLV - France)
Property follows sanitization practices of SafeHome (VRMA - USA)
Property follows sanitization practices of SafeStay (AHLA - USA)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Masks are compulsory at the property
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 300.00 per accommodation, per stay
Resort fee: USD 36.10 per accommodation, per night
The resort fee includes:
Pool access
Spa tub access
Fitness center access
Children's club/arcade access
Business center/computer access
Internet access
Phone calls
In-room coffee
We've listed all charges provided to us by the property.
Optional extras
Hotel Names
Cancun Resort
Cancun Resort Condo Las Vegas
Cancun Resort Las Vegas
Resort Cancun
Cancun Resort Diamond Resorts Las Vegas
Cancun Resort Diamond Resorts
Cancun Diamond Resorts Las Vegas
Cancun Diamond Resorts
Cancun By Diamond Resorts
Cancun Resort by Diamond Resorts Las Vegas
Cancun Resort by Diamond Resorts Aparthotel
Cancun Resort by Diamond Resorts Aparthotel Las Vegas
You should know
Pool access available from 10:00 AM to 6:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Free in-room WiFi has a 2-device limit.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Hospitality Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
