Chessington Resort Hotel

3.5 star property
3.5-star hotel near Chessington World of Adventures

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Photo gallery for Chessington Resort Hotel

Children's activities
Lobby
Interior entrance
Azteca Monkey family room
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Leatherhead Road, Chessington, England, KT9 2NE
  • Place, Chessington World of Adventures
    ‪4 min walk‬
  • Place, Horton Country Park
    ‪18 min walk‬
  • Place, Hampton Court Palace
    ‪9 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪38 min drive‬

Room options

Safari King Family room with bunk beds

8.0 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Safari Family room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Double Room with Bunk Beds & Wanyama view

7.4 out of 10
Good
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari African adventure family room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Double room with bunk beds

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Azteca Discovery family room

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Accessible twin room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

Safari Twin room with bunk beds

8.6 out of 10
Excellent
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Azteca Monkey family room

8.0 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Azteca Monkey family room with Wanyama view

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

Safari King Family room with bunk beds & Wanyama view

7.6 out of 10
Good
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Safari Zebra family room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Safari Twin room with bunk beds& Wanyama View

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

Azteca Accessible themed family room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bunk Bed

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About the area

Chessington

In Chessington .A stay at this hotel places you within half a mile (1 km) of Chessington World of Adventures and 3 miles (5 km) of Hobbledown. Thames Path and Thames River are also within 6 miles (10 km).

What's nearby

  • Chessington World of Adventures - 4 min walk - 0.4 km
  • Horton Country Park - 18 min walk - 1.6 km
  • Hampton Court Palace - 9 min drive - 8.3 km
  • Epsom Downs Racecourse - 11 min drive - 8.7 km
  • Hyde Park - 57 min drive - 25.1 km

Getting around

  • Chessington South Station - 9 min walk
  • Morden Underground Station - 13 min drive
  • Gatwick Airport (LGW) - 29 min drive

Restaurants

  • ‪Hare & Hounds - ‬6 min drive
  • ‪Coughlans Bakery - ‬6 min drive
  • ‪King Fish - ‬6 min drive
  • ‪The Foley - ‬6 min drive
  • ‪The Griffin - ‬6 min drive

About this property

Chessington Resort Hotel

3.5-star hotel near Chessington World of Adventures
Chessington Resort Hotel offers its guests a children's pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Chessington Resort Hotel. Free self parking is available.

This 3.5-star Chessington hotel is smoke free.

  • 219 guestrooms or units
  • 3 levels
  • 2 buildings
  • Deli
  • Conference center
  • Business facilities
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Chessington Resort Hotel offers 219 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Chessington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Indoor pool
  • Snack bar/deli
  • Splash pad

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Splash pad
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Front entrance ramp
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 26.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pool fee: GBP 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

Chessington Safari Hotel
Chessington Safari
Holiday Inn London - Chessington Hotel Chessington
Holiday Inn Chessington
Chessington Holiday Inn
Chessington Safari Hotel Surrey
Chessington Safari Hotel Hotel
Chessington Safari Hotel Chessington
Chessington Safari Hotel Hotel Chessington

Chessington Resort Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 60 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities
There was a plenty of free parking close to the hotel. The hotel could do with some repairs and general tidy up, the overnight price was reasonable so not expecting perfection. Dining options are limited unless you book, we had quite a distance to travel so didn’t want to book and miss the slot. Breakfast service has a good choice but again it’s advisable to book, not quite sure how they cope in the summer months.
Stayed 1 night in Nov 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, amenities
Rip on chair Decor looks tired
Stayed 1 night in Dec 2025

6/10 Okay

kisan

Stayed 2 nights in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Oct 2025

10/10 Excellent

Guy, Bakewell

Stayed 1 night in Nov 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked Chessington Resort Hotel as we wanted an overnight stay with grandchildren. We found the staff helpful and friendly, the room quirky and well laid out (it was tiger themed), the pool area clean, and lots of choices for the buffet breakfast. Ideal - thank you!
Stayed 1 night in Nov 2025

10/10 Excellent

Shaishav Shashikant

Liked: Cleanliness, property conditions & facilities, room comfort
Nice and spacious rooms Very clean Good breakfast
Stayed 1 night in Nov 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Large car park, easy access, pleasant staff, large comfortable rooms and great Safari view
Stayed 2 nights in Nov 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very clean and well presented property, excellent themeing and location to the park. Breakfast was excellent as were staff. The room was the let down, the bed was very hard and felt like the mattress was very old and worn. The pillows and duvet weren't much better. The bathroom was well worn and needs a refresh, shower was leaking, lots of rust and cracks and signs of wear. Overall it was a mix of a high end hotel with Travelodge furnishings in the rooms. Only paid 70 with breakfast and animal view so I felt good value but I would not pay more that 90 a night. ALSO the animals don't roam in the winter so the view is not worth it.
Stayed 1 night in Nov 2025

8/10 Good

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities
Staff really friendly
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucie

Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Natchapat

Stayed 1 night in Nov 2025

10/10 Excellent

Mike

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, stayed as a single traveller experience was ok.some of the staff seemed pre occupied & quite rude but hotel room balanced this out & would stay again but only for 1 night.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with family
Parking was great I parked right outside the hotel. The park was very confusing quite a few attractions closed or animals like the tigers moved on to a zoo and we wasn’t told of this luckily a passing member of staff notified me after waiting some time. Very expensive for food and drinks costing me £40 for two hot dogs and a refill drink that didn’t allow me to refill?? Food was cold and not very nice . Staff were very rude slow service and just didn’t want to be there almost throwing the food snacks etc across the counter at customers whilst spraying cleaner fluid at each other joking around with not one thought for anyone else. Stage entertainment was first class and very entertaining my daughter loved it. I was very disappointed with the park . The hotel was nice my daughter enjoyed the treasure hunt and the evening entertainment . The staff on reception was not very helpful and again seemed as though they didn’t want to be there but all other staff at the hotel especially the pool and restaurant staff were very nice . I would visit again but I would take my own food and drinks , plan my way around the park better.
Stayed 1 night in Oct 2025

10/10 Excellent

Tom

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely big room, fantastic breakfast and restaurant area with great views. Very convenient. However communication by staff could be improved to help guests get the best out of our stay. E.g, no one let us know about the early park access, that the splash pool was closed, about car parking etc.
Stayed 1 night in Oct 2025

4/10 Poor

Krishnananda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel/room is not worth the amount paid. They were understaffed. Check-in and luggage collection was a time taking process. There was no telephone in the room to talk to reception. They had mentioned about a smart TV in the room, but even the remote control was not working. The lighting in the room was inadequate. The hotel and restaurant staffs were no friendly.
Stayed 1 night in Oct 2025

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Parking was easy. room was ok, but the food and drinks were really overpriced and certainly didn't credit the prices. My dinner plate was 50% fries, the steak was around 10% of the plate. Breakfast, although included and offered a reasonable amount of variation was not ready for the half six sitting time and the sausages were poor quality. Fried eggs still had not arrived by 6.50 when I had to leave. Coffee - had a film on it like it was reheated from the previous day. Definitely would not stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Stayed 1 night in Oct 2025