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Barceló Emperatriz

5.0 star property
5-star luxury hotel near Prado Museum

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Photo gallery for Barceló Emperatriz

Lobby
Lobby sitting area
Front of property
Emperador Premium Room
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym

Explore the area

View in a map
Calle de Lopez de Hoyos, 4, Madrid, Madrid, 28006
  • Place, Prado Museum
    ‪4 min drive‬
  • Place, Royal Palace of Madrid
    ‪5 min drive‬
  • Place, El Retiro Park
    ‪6 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Family Deluxe Room

Family Deluxe Room

Family Deluxe Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Deluxe Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Grand Deluxe Family Room

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Emperador Premium Room

Emperador Premium Room

Emperador Premium Room

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Family Room

1 bedroom, premium bedding, down comforters, memory foam beds

Premium Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • City view
  • Sleeps 6
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Emperatriz Premium Room

Emperatriz Premium Room

Emperatriz Premium Room

  • 28 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony

Premium Room, Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.4 out of 10
Exceptional
(36 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Tranquility Deluxe Room

1 bedroom, premium bedding, down comforters, memory foam beds

Tranquility Deluxe Room

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Madrid

Salamanca stay.Your stay at this Salamanca hotel places you within 3 miles (5 km) of Prado Museum and El Retiro Park. Royal Palace of Madrid is 2.7 mi (4.4 km) away.

What's nearby

  • Bernabéu Stadium - 3 min drive - 1.8 km
  • Gran Via - 4 min drive - 2.5 km
  • Prado Museum - 4 min drive - 3.3 km
  • Royal Palace of Madrid - 5 min drive - 3.6 km
  • El Retiro Park - 6 min drive - 4.4 km

Getting around

  • Gregorio Maranon Station - 5 min walk
  • Nuevos Ministerios Station - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Club Lounge InterContinental - ‬4 min walk
  • ‪El Jardín del InterContinental - ‬5 min walk
  • ‪BiBo Madrid - ‬2 min walk
  • ‪Fanatico - ‬3 min walk
  • ‪Lamucca - ‬2 min walk

About this property

Barceló Emperatriz

5-star luxury hotel near Prado Museum
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury Barceló Emperatriz. Parking is available for a fee.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 9 levels
  • Built in 1952
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Barceló Emperatriz offers 146 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, designer toiletries, and bidets. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is CA $284
CA $313 total
includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 13.80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (28 inches high)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 150.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13.8 for children
  • Valet parking fee: EUR 35 per day
  • Rollaway bed fee: EUR 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hesperia Emperatriz
Hesperia Emperatriz Hotel
Hesperia Emperatriz Hotel Madrid
Hesperia Emperatriz Madrid
Hesperia Emperatriz Hotel Community Of Madrid
Barceló Emperatriz Hotel Madrid
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz
Barceló Emperatriz Hotel
Barceló Emperatriz Madrid
Barceló Emperatriz Hotel Madrid

Reviews

Barceló Emperatriz Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 831 out of 1013 reviews
Rating 8 - Good. 129 out of 1013 reviews
Rating 6 - Okay. 24 out of 1013 reviews
Rating 4 - Poor. 13 out of 1013 reviews
Rating 2 - Terrible. 16 out of 1013 reviews

Reviews

10/10 Excellent

Enrico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Stayed 2 nights in Jul 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
la habitacion familiar es muy comoda la comida muy buena y buena ubicaion
Stayed 4 nights in Jul 2025

6/10 Okay

Bryce

Stayed 3 nights in Jul 2025

2/10 Terrible

Marta

Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and clean hotel! Great lobby area!
Stayed 2 nights in Jul 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Roxana Loera

Stayed 3 nights in Jun 2025

10/10 Excellent

FELIPE LEONARDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Location, friendly staff, great breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Levan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

VLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great hotel, staff, location and value in Madrid.

The staff at the Barcelo Emperatriz was outstanding. The hotel was spotless, the room very comfortable and very well designed. The hotel is also very conveniently located for attractions, my work and transportation. I would recommend this property and its staff to anyone. My only small issue was a very poor fitness center with equipment that did not work and inadequate free weights.
Stayed 3 nights in Jun 2025

8/10 Good

LAURA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is our go to hotel in Madrid! Firendly staff, cleanliness, quiet!
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service, exceptional staff, very clean Well located Safe area Quiet
Stayed 3 nights in Jun 2025

10/10 Excellent

Hassan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch!!

So glad we stayed here. The moment we approached the front door, we knew that we were at a special place. Incredible check-in process with a beautiful room. The woman checking us in went waaaaay beyond her job description. I'm bummed I forgot her name, but she called ahead to a restaurant she recommended and made a reservation. We also were given a complimentary welcome beverage at the lobby bar. After getting cleaned up, we went to the restaurant and the hotel had made sure that we were given a complimentary glass of champagne. The hotel is in a GREAT location as well. Some real upscale stores that are in walking distance. There were always cabs waiting which is a nice touch as well. The value of the cost was beyond fair. Stay at this hotel; you won't be disappointed
Stayed 2 nights in Jun 2025

10/10 Excellent

Ana, Greenwich

Travelled with partner
Liked: Amenities
We enjoyed very much our stay!

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, room comfort
As always, exceptional. Great service, quiet
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful
Stayed 3 nights in May 2025

8/10 Good

TERESA

Stayed 5 nights in May 2025

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para quedarse! Excelente staff
Stayed 3 nights in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precio beneficio es un muy buen hotel en Madrid
Stayed 1 night in May 2025

4/10 Poor

patrick

Disliked: Property conditions & facilities
I honestly believe that the 5 star rating is totally exaggerated. The entrance is poorly maintained, the flowers are dry and poorly maintained. The location is very nice, though. The bar area is small and limted choices.Most of the staff was kind and helpful. Ivan at the front desk was rude to my girlfriend who called from NY then he confronted me and was nasty and totally disrespectful. The manager Laura was wonderful and sympathetic ( lost my cell phone .left it inside a cab).so were Nacho, Fernando and Paula, kind and attentive. My room was very small , even though I was initially given a room with no view...in front of a wall. Upon my request, Alex gave me another room on the first Floor. However, the noise emanating from a construction job was a daily nuisance. The phone in the room did bot work, neither did the safe deposit box. The positive highlight was the complimentary breakfast that Laura offered me before my departure. The furniture in the rokm was old and cheap. Nice bathroom. Nice and practical shower features. 5 dtars??? NO WAY
Stayed 10 nights in May 2025