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Hotel Europa

3.0 star property
3-star hotel near Puerta del Sol, connected to a rail/subway station

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Photo gallery for Hotel Europa

City view
Front of property
Reception
Breakfast, lunch, dinner served; Spanish cuisine
Premium Triple Room, Terrace | Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪1 min walk‬
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

9.0 out of 10
Wonderful
(100 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(28 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

Single Room with Puerta del Sol views

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 9 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom

Triple room with Puerta del Sol views

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

8.8 out of 10
Excellent
(3 reviews)
  • 43 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace

Premium Single Room, Terrace

  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace

Premium Triple Room, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

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  • Free WiFi
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4.8 out of 5, Exceptional, 1,001 reviews
The price is CA $279
CA $307 total
includes taxes & fees
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About the area

Madrid

Heart of Madrid.A stay at this Madrid Centro hotel places you steps from Puerta del Sol and within a 5-minute walk of Gran Via. Plaza Mayor and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 1 min walk - 0.0 km
  • Gran Via - 3 min walk - 0.3 km
  • Plaza de Santa Ana - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 11 min walk - 1.0 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Café Europa - ‬1 min walk
  • ‪Café&Tapas - ‬2 min walk
  • ‪Café & Té - ‬1 min walk
  • ‪Casa Labra - ‬1 min walk

About this property

Hotel Europa

3-star hotel near Puerta del Sol, connected to a rail/subway station
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in a common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

  • 100 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Europa offers 100 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Hotel Emperador
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4.6 out of 5, Wonderful, 1,976 reviews
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1018 reviews
Rating 8 - Good. 195 out of 1018 reviews
Rating 6 - Okay. 57 out of 1018 reviews
Rating 4 - Poor. 22 out of 1018 reviews
Rating 2 - Terrible. 10 out of 1018 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff was so helpful and friendly!
Stayed 2 nights in Nov 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and roomy. Attached restaurant was very good and reasonably priced.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roni

Stayed 5 nights in Nov 2025

10/10 Excellent

Andrean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located and staff was attentive and courteous
Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness
Room ok for a 3 star hotel. Second night half the towels and bedding has been taken but not replaced. However biggest issue was noise from the street and plaza. Noise all night so sleep almost impossible. No way is it a quiet hotel as advertised. Make sure you don't get a room overlooking plaza or street
Stayed 3 nights in Nov 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness
Average hotel room, nice juliet balcony to look out on main square, but very noisy. Earplugs required. Nice bathroom. Staff helpful, nog overly welcoming. Breakfast average but really Expensive, better options right up the street. Especially Hey My Coffee, their coffee is exceptional!!
Stayed 2 nights in Nov 2025

10/10 Excellent

KAM KONG

Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and comfortable and the staff is attentive. The hotel is quiet despite being right next to Puerta del Sol. Highly recommended.
Stayed 2 nights in Nov 2025

10/10 Excellent

Barbara Diane

Stayed 3 nights in Nov 2025

10/10 Excellent

Julie

Stayed 5 nights in Nov 2025

10/10 Excellent

Lupe

Stayed 3 nights in Nov 2025

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very helpful staff, great locationn
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities
Large clean room in walkable location
Stayed 3 nights in Nov 2025

8/10 Good

Manuel, Metairie

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning and great service
Stayed 1 night in Oct 2025

10/10 Excellent

Tho

Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. Staff was so friendly and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

LALITA

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and house keeping was done every day. Friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location!
Stayed 2 nights in Oct 2025

10/10 Excellent

HUGO

Stayed 1 night in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. In the heart of everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed three nights at the end of a Camino walk. The location was excellent; steps from the commuter train stop, walking distance to major and less major attractions. The room was clean, large and comfortable. We initially were assigned an interior room, but on request were given a room with view of the plaza, busy and probably a bit noisier, but good windows/balcony doors kept the noise down to a reasonable level.
Stayed 3 nights in Oct 2025

10/10 Excellent

ashraf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibrant and lively place to stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Savita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part about this hotel is that it is right in the plaza de sol! Besides, the other destinations are walkable from here.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ulises, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 2 nights in Oct 2025