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NH Collection Madrid Gran Vía

4.0 star property
4-star hotel near Gran Via

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Photo gallery for NH Collection Madrid Gran Vía

Exterior
Lunch and dinner served, Spanish cuisine
Minibar, in-room safe, soundproofing, iron/ironing board
Lobby
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
Gran Via 21, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪6 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Junior Suite (Gran Via View)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

Premium Room (Gran Vía View)

9.8 out of 10
Exceptional
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room

Premium Room

9.8 out of 10
Exceptional
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room (Gran Vía View)

Superior Room (Gran Vía View)

Superior Room (Gran Vía View)

9.6 out of 10
Exceptional
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.6 out of 10
Exceptional
(21 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Large)

Minibar, in-room safe, soundproofing, iron/ironing board

Premium Room (Extra Large)

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Vía View, Extra Bed 2A + 1C)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Gran Via View, Extra Bed 3 Adults)

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite (Gran Via View, Extra Bed 3 Adults)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Madrid

City center stay.A stay at this Madrid Centro hotel places you steps from Gran Via and within a 10-minute walk of Puerta del Sol. Also, Plaza Mayor is within half a mile (1 km) and National Prado Museum is within 2 miles (3 km).

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 6 min walk - 0.6 km
  • Puerta del Sol - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 8 min walk - 0.7 km
  • Plaza Mayor - 11 min walk - 1.0 km

Getting around

  • Gran Via Station - 1 min walk
  • Madrid Recoletos Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Picalagartos Sky Bar - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Beata Pasta Gran Vía - ‬1 min walk
  • ‪Starbucks - ‬2 min walk

About this property

NH Collection Madrid Gran Vía

4-star hotel near Gran Via
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. NH Collection Madrid Gran Vía also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

This 4-star Madrid hotel is smoke free.

  • 94 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Madrid Gran Vía offers 94 accommodations with minibars and safes. A pillow menu is available. 45-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 45-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 23 to 35 per person
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Via 21 Hotel
Gran Via 21 Senator
Hotel Gran Via 21
Hotel Senator Gran Via 21
Senator 21 Hotel
Senator Gran Via 21
Senator Hotel Gran Via 21
Senator Gran Via Hotel Madrid
Senator Gran Via Madrid
Nh Collection Madrid Gran Via
NH Collection Madrid Gran Vía Hotel
NH Collection Madrid Gran Vía Madrid
NH Collection Madrid Gran Vía Hotel Madrid

Frequently asked questions

How close is NH Collection Madrid Gran Vía to the airport?

NH Collection Madrid Gran Vía is 9.7 mi (19-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Madrid Gran Vía?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at NH Collection Madrid Gran Vía on Apr 19, 2026 start from CA $421, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Madrid Gran Vía have an airport shuttle?

Airport shuttle services are not available at NH Collection Madrid Gran Vía.

Does NH Collection Madrid Gran Vía offer free breakfast?

Free breakfast isn’t provided at NH Collection Madrid Gran Vía, but cooked-to-order breakfast is offered for a fee of between EUR 23 and 35 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to noon.

Is there a casino at NH Collection Madrid Gran Vía?

No, there is no casino at this hotel, but Casino Gran Via (1-min walk) is nearby.

What time is check-in at NH Collection Madrid Gran Vía?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at NH Collection Madrid Gran Vía?

Free parking is not available at this hotel.

Does NH Collection Madrid Gran Vía have a pool?

NH Collection Madrid Gran Vía does not have a pool.

Does NH Collection Madrid Gran Vía have a restaurant?

NH Collection Madrid Gran Vía is home to Picalagartos, which features Spanish cuisine.

Does NH Collection Madrid Gran Vía have a spa?

There are no spa services available at this hotel.

How close is NH Collection Madrid Gran Vía to downtown Madrid?

NH Collection Madrid Gran Vía is 0.3 mi away from Madrid.

NH Collection Madrid Gran Vía Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 813 out of 1013 reviews
Rating 8 - Good. 147 out of 1013 reviews
Rating 6 - Okay. 29 out of 1013 reviews
Rating 4 - Poor. 11 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

saharai

Perfect
Stayed 6 nights in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
All very good
Stayed 2 nights in Jan 2026

10/10 Excellent

Irina

Liked: Cleanliness, property conditions & facilities
Been already twice, would recommend to everyone. Amazing team and amazing service
Stayed 1 night in Nov 2025

10/10 Excellent

Diana L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
spotless room, very kind staff, and great location.
Stayed 5 nights in Dec 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness
Clean and comfortable room, great location and lovely Gran Vía balcony.
Stayed 1 night in Dec 2025

8/10 Good

Ramzi

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
My room was very neat and well-maintained. The staff were friendly, the breakfast was delicious and the hotel’s location is perfect—right in the middle of everything. The rooftop sky bar is a nice addition, though there’s a €5 entrance fee. I later found out that hotel guests aren’t supposed to be charged, but no one informed me at the time. When we mentioned it, they offered to refund us, but I told them not to worry. Overall, still a pleasant stay.
Stayed 1 night in Nov 2025

10/10 Excellent

OLIMPIO J

Stayed 3 nights in Oct 2025

8/10 Good

Ariel

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Eduardo, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location is excellent, very well connected to public transportation, shops, restaurants, and some of Madrid's main touristic attractions.
Stayed 1 night in Oct 2025

10/10 Excellent

Kirsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 6 nights in Oct 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Aidin

Stayed 3 nights in Oct 2025

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, beautiful property well located
Stayed 2 nights in Oct 2025

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great staff, the rooms are very comfortable and the rooftop has an amazing view!
Stayed 5 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Sep 2025

6/10 Okay

Mohamad Ali

Liked: Staff & service
Not that match .. and also how you see on the photo is not the same on real .. and also little dirty
Stayed 3 nights in Oct 2025

10/10 Excellent

Annabella

Stayed 4 nights in Oct 2025

8/10 Good

Carlos

Stayed 9 nights in Sep 2025

10/10 Excellent

Mario

Stayed 1 night in Sep 2025

10/10 Excellent

REYNALDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well-located hotel with very friendly staff, 100% recommended…
Stayed 5 nights in Sep 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Jeff

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Couples trip, we booked through Booking got worst room in the hotel and treated by staff as 2nd class guest. Offered nothing. Our friends booked through hotel direct and got upgraded suite for same price, food platters & wine, daily turn down service. Very average Property in great location. Would not stay there again. Staff is not accommodating or helpful. Food was decent but area had much better restaurants to go to.
Stayed 3 nights in Sep 2025

8/10 Good

Julio

Stayed 2 nights in Jun 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025