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Novotel Madrid Center

4.0 star property
4-star hotel near WiZink Center, connected to a rail/subway station

Choose dates to view prices

Photo gallery for Novotel Madrid Center

Reception
Breakfast, lunch and dinner served
Children's activities
Standard Room, Multiple Beds
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪3 min walk‬
  • El Retiro Park
    ‪19 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Twin Room with Sofa

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

Central Madrid getaway .With a stay at this Salamanca hotel, you'll be within half a mile (1 km) of WiZink Center and 2 miles (3 km) of Puerta de Alcalá. El Retiro Park and Gran Via are also within 2 miles (3 km).

What's nearby

  • WiZink Center - 3 min walk - 0.3 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km
  • Gran Via - 3 min drive - 2.1 km
  • Prado Museum - 3 min drive - 2.5 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

4-star hotel near WiZink Center, connected to a rail/subway station
Novotel Madrid Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A terrace, a vending machine, and an arcade/game room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Meeting rooms
  • 1500 sq m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Madrid Center offers 790 accommodations with minibars and safes. Beds feature down comforters. 37-inch LED televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Portuguese, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (28 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 37-inch LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Covered self parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 1002 reviews
Rating 8 - Good. 243 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, no complaints, but I do want to add, this is a very large in a central section in Madrid. This is one of the largest hotels I have ever stayed in so the lobby area and restaurant section is a bit noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very attentitive and willing to offer support/advice where needed. Good location for getting to both football grounds and the airport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ceinwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful service, gorgeous decor and great quality wines and food at the bar and restaurant.
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Staff amazing, clean, good faciities. We were unlucky and had rain the whole time which put a damper on things. The staff had umbrellas we could use which helped, but we were unable to enjoy the massive center park. Without the park, we weren't very close to many attractions and had to rely on subway/bus. It isn't in a very convenient location for indoor attractions. But if we'd been there at a warmer, dryer time it would have been perfect.
Stayed 4 nights in Feb 2025

8/10 Good

Zoe

Stayed 4 nights in Feb 2025

6/10 Okay

EJ

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a modern clean facility in the city center, but very basic. The room was a bit cramped for three and the facility felt a bit unfinished. The pool and rooftop bar were closed for the season and the immediate neighborhood doesn’t have great eating options.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Yarelys M

Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 4 nights in Jan 2025

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities

It’s ok but you can find better options

The rooms are small, they don’t have room service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Stayed 3 nights in Jan 2025

10/10 Excellent

Masood

Stayed 3 nights in Jan 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en ubicación , comodidad y servicio
Stayed 6 nights in Dec 2024

6/10 Okay

oscar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty not clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roselis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espectacular

Un hotel maravilloso
Stayed 3 nights in Jan 2025

8/10 Good

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large well situated hotel near metro lines. Favorite of airline crew. Excellent breakfast - beyond and above norm. Slightly dark rooms good for sleeping. Would recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat noisy as it was on the street. Breakfast was excellent and room was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

GUNTHER, blauvelt

Travelled with family
Good hotel, clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Simon

Excellent
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at a Novotel was great. I have no issues or complaints to be honest. Clean room, good central location for me. Was able to walk to some places or it was a short taxi/uber ride. Nice bar and lounge to socialize and mingle.
Stayed 4 nights in Dec 2024