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Aparthotel

Smartr Madrid Gran Vía 47

3.5 star property
3.5-star aparthotel near Gran Via, connected to a rail/subway station

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Photo gallery for Smartr Madrid Gran Vía 47

Restaurant
2 bedrooms, individually decorated, individually furnished
Microwave, stovetop, coffee/tea maker, toaster
2 bedrooms, individually decorated, individually furnished
2 bedrooms, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Gran Vía 47, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪1 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪10 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Studio

Single Studio

Single Studio

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio with Sofa Bed (2 people)

2 bedrooms, individually decorated, individually furnished

Studio with Sofa Bed (2 people)

  • 15 sq m
  • Sleeps 2
  • 1 Double Sofa Bed

View all photos for Studio (2 People)

2 bedrooms, individually decorated, individually furnished

Studio (2 People)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Terrace (2 People)

2 bedrooms, individually decorated, individually furnished

Studio, Terrace (2 People)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (4 People)

2 bedrooms, individually decorated, individually furnished

Apartment, 1 Bedroom (4 People)

  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (3 People)

View from room

Apartment, 2 Bedrooms (3 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

Apartment, 2 Bedrooms (B - 4 People)

  • 25 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio with Gran Via Views (2 people)

2 bedrooms, individually decorated, individually furnished

Studio with Gran Via Views (2 people)

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Madrid

Madrid Centro stay.At this Madrid Centro aparthotel, you'll be well placed to visit Gran Via and Plaza de España - Princesa, both within a 5-minute walk. Puerta del Sol and Royal Palace of Madrid are also within half a mile (1 km).
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What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 19 min walk - 1.7 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive

Restaurants

  • ‪Honest Greens - ‬1 min walk
  • ‪Carl's Jr - ‬1 min walk
  • ‪Sky Lounge Hotel Indigo - ‬1 min walk
  • ‪Generator Rooftop - ‬1 min walk
  • ‪Re:fuel - ‬3 min walk

About this property

Smartr Madrid Gran Vía 47

3.5-star aparthotel near Gran Via, connected to a rail/subway station
Smartr Madrid Gran Vía 47 offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Smartr Madrid Gran Vía 47 also features express check-in, express check-out, and an elevator.

This 3.5-star Madrid aparthotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Smartr Madrid Gran Vía 47 offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. 43-inch flat-screen televisions come with digital channels. Housekeeping is provided weekly.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 36 per day)
  • Onsite parking options include a garage

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Dining

  • Buffet breakfast available for a fee 8:30 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 15 for children

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 55 lbs per pet
  • Fee: EUR 30 per accommodation per stay
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (weekly)
  • Iron/ironing board
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a shopping district
  • In the city center
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 67 units
  • 9 floors
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
This property's breakfast is served at a nearby partner property, located 200 meters away.

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 55 lbs per pet
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 15 for children
  • Nearby parking fee: EUR 36 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, debit cards, and cash. The property is professionally cleaned.

Housekeeping is included for stays of 6 nights or more.
Property Registration Number VT-11639-VT11712

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SmartRental Gran Via 47
Smartr Madrid Gran Via 47
Smartr Madrid Gran Vía 47 Madrid
Smartr Madrid Gran Vía 47 Aparthotel
Smartr Madrid Gran Vía 47 Aparthotel Madrid

Smartr Madrid Gran Vía 47 Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 429 reviews
Rating 8 - Good. 134 out of 429 reviews
Rating 6 - Okay. 76 out of 429 reviews
Rating 4 - Poor. 45 out of 429 reviews
Rating 2 - Terrible. 30 out of 429 reviews

8.0/10

Cleanliness

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Sonia Yolanda

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Great food.
Stayed 6 nights in Jul 2025

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Thanks for making check in so easy. Thanks for a great stay in a central part of Madrid. I really wanted a room with a mural but maybe next time!
Stayed 3 nights in Jun 2025

8/10 Good

Olivia

Travelled with group
Liked: Room comfort
Great location, just a-bit tired and you can hear everything going on in the corridors. So you are up early whether you like it or not.
Stayed 2 nights in Jun 2025

6/10 Okay

Beatriz

Stayed 1 night in Jun 2025

2/10 Terrible

Ana

Disliked: Amenities, property conditions & facilities
This property does not match the pictures. The rooms are rundown. Smartr only supplied sheets, no blankets. I had to use my single towel as a made up blanket. The room was so little there was no room to open the suitcase and it had a particular smell. I tripped many times between the bathroom and the bedroom because the divisor plate was loose. I was supposed to stay for 4 nights. After just one night I booked another place to stay. I was really bombed after having such a good experience at the Smartr Valencia.
Stayed 4 nights in Jun 2025

4/10 Poor

Adneris

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Condition for the room study were very deteriorated.
Stayed 3 nights in Jun 2025

4/10 Poor

Bianca

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best part about the property was the location which is right on the gran via. The room was nothing like the images. The floor tiles broken and in the bathroom as well with a strange odor coming from bathroom. If you want to save some money then book this, but spend entire day out in the city. Overall, you get what you pay for.
Stayed 3 nights in Jun 2025

4/10 Poor

Johnny, San Juan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Air conditioning in room was terrible Bathroom design in room terrible No stairs rails safety
Stayed 3 nights in Jun 2025

10/10 Excellent

Anne, Darwen

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff in walking distance to all the places I wanted to see
Cathedral
Royal Palace
Stayed 3 nights in Jun 2025

6/10 Okay

Juvenal

Disliked: Cleanliness, room comfort
Hotel bien ubicado, pero instalaciones viejas y descuidadas, nuestra estancia el primer día fue patética la habitación con una cama super pequeña donde al siguiente día pedimos que nos. Ambularan de habitación y nos dieron una con una mejor cama pero con el aire acondicionado malo, hicimos el reclamo para que repararan el aire y cuando llegamos en la noche no habían hecho nada y la persona del turno de la noche lo que me dio fue un ventilador para que tratara de dormir por qué no tenían habitaciones disponibles para cambiarnos, pasamos otra noche sin poder dormir y en la mañana hicimos el reclamo donde la manager que nos atendió de forma grocera y sin ganas de resolver lo que hizo fue discutir que allí ya habían arreglado el problema, la invité a subir a la habitación y el técnico fue con ella y se percataron de que el aire no servía, les envié un correo electrónico para que me hicieran un ajuste en el precio por las mallas noche que pagué y no disfruté pero no he tenido respuestas, así que piénsenlo antes de ir a este hotel muy mal estado
Stayed 4 nights in Jun 2025

4/10 Poor

Marisol

Liked: Cleanliness, room comfort
Depart. Impecable,vista hermosa, cómodo, amplio, con cocina bien equipada, baño cómodo, muy buena ducha, el problema fue que pagué con aire acondicionado, y 3 días no estuvo roto, con 34 grados fue difícil! Dormir así !
Stayed 5 nights in May 2025

6/10 Okay

Frank

Travelled with family
The location was great. Right on Gran Via. Property is run down. Apartments/Condo converted into hotel. A/C's temperature is the same for every room. You can't control it. We were hot. Bath is extremely, extremely small. We stayed 1 night. Don't think we will stay there again.
Stayed 1 night in May 2025

6/10 Okay

Noel

Travelled with family
Too small. Beds are uncomfortable. Nice central location to the Gran Via…
Stayed 2 nights in Jun 2025

6/10 Okay

Lucia

Travelled with family
Liked: Cleanliness, amenities
Excellence ubicación
Stayed 3 nights in May 2025

10/10 Excellent

Gloria, San Juan

Liked: Cleanliness, property conditions & facilities
Location location location, price and an incredible breakfast for 14 euros with incredible views and perfect service!
Stayed 3 nights in May 2025

2/10 Terrible

Benjamín

Business traveller
Disliked: Cleanliness, room comfort
Pésima experiencia en Smart Madrid Gran Vía Desde que llegué, la experiencia fue decepcionante. A pesar de haber llegado a la hora establecida para el check-in, la habitación no estaba lista y tuve que esperar más de una hora y media. Para colmo, el aire acondicionado del edificio no funcionaba bien, y tuve que insistir y discutir para que me cambiaran a una habitación donde por lo menos funcionara el aire, ya que hacía mucho calor. La habitación era extremadamente pequeña, con camas incómodas y estrechas. La limpieza dejaba mucho que desear, especialmente en los pasillos. En el baño, la ducha estaba rota: el cabezal se caía y tenía que usarlo con la mano. En resumen: si estás buscando un lugar cómodo y decente para disfrutar unos días en Madrid, evita este hotel. No lo recomiendo para nada.
Stayed 3 nights in May 2025

2/10 Terrible

juan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I chose the hotel because on the description states that it has air conditioning. For the 3 nights I was there the air conditioner didn’t work, I reported it right away 2 or 3 times during the day and they kept promising that they would send somebody to fix it but never happened, the smell in the room was horrible, it was hard to describe, ur smelled like chemical cleaners, kind of like when you use industrial cleaners in a not ventilated area. I had to buy an air freshener and spray it several times a day and keep the windows open. A dog was barking in the room next door. Because I had no AC with the outside temperature of 28-30 degrees we had to sleep with the window open and you could hear the big avenue noise all night. I had a 3 night stay and when I checked it there was only half a roll of toilet paper for 2 people. After such a bad experience I just decided not to ask for it and just go to the store to buy my own. Te remote for the tv didn’t work. I desisted from keeping to ask about the AC as I could tell front desk was getting annoyed that I kept asking for it. Someone from the morning shift, a guy with a thick beard when I asked about the AC he raised his voice and in a rude manner without even looking at me he said “I KNOW, WE ARE WORKING ON IT” I liked seating in the lobby where the AC was working all the time and it was cool. I guess that’s why they didn’t bother to fix the AC. As long as they are nice and cool they couldn’t care about the comfort of the guests.
Stayed 3 nights in May 2025

8/10 Good

Alice

Liked: Cleanliness, room comfort
Stayed 12 nights in Apr 2025

8/10 Good

Janette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It’s a perfect secret in the Gran Via. It’s like a small studio. We even got a balcony! Old building but you veg everything you need. This is location! Location! Location! The name won’t be outside the building. Just look for the number.
Stayed 2 nights in May 2025

8/10 Good

Karem, Jacksonville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really walking distance to every attraction . The room was not ready at check in but they let me leave my laugage to start my journey. The breakfast they offer is in another hotel across the street it was ok.
Stayed 2 nights in May 2025

4/10 Poor

Julian Esteban

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The good points are: the location, beds (bed and sofa) and bathroom. Bad points: room is too noisy ( there are bars and a lot of parties until 6-7 am) is difficult to sleep. The a/c doesnt work well, they say we will hace soap to clean dishes and we didnt get any. We had to leave early because a family emergency so we couldnt check for solutions
Stayed 3 nights in May 2025

4/10 Poor

samer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is old. The rooms are old, lack of identity, poor toilets, old floor/ceiling , mostly everything is super old. The only good thing is the location that is very good in the middle of everything
Stayed 2 nights in May 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent Location!!
Stayed 2 nights in May 2025

8/10 Good

Nellie Cataline

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is an old building, but safe, and right in the middle of everithing
Stayed 3 nights in May 2025

6/10 Okay

Edison

Travelled with partner
Rooms are not as pictured.
Stayed 1 night in May 2025