As a guest of Suites You Platinum, you'll find express check-out and an elevator. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.
Die Lage war gut. Alles gut erreichbar.
Das Zimmer könnte eine Renovation brauchen. Das Holz im Bad hat sich gelöst. Das Zimmer ist sehr hellhörig. Man hat das laute GerÀusch des Fahrstuhls im Zimmer gehört, vorallem in der Nacht konnte man kein Auge schliessen. Das Fenster zum Hof war mit einer Folie beklebt und man konnte nicht raus sehen was nachdem man das Fenster geöffnet hat auch klar war weshalb. Schrecklicher hoher grauer Hof der gestunken hat und man das Fenster lieber geschlossen lÀsst.
Bei der Abgabe des SchlĂŒssels wurde nicht mal gefragt ob man den Aufenthalt genossen hat. Nicht wirklich kundenfreundlich. In der ersten Nacht feierten Jugendliche bis spĂ€t in die Nacht hinein, so dass man auch deshalb nicht schlafen konnte
La ubicaciĂłn del apartamento es inmejorable, justo al lado de la plaza de Callao, seguramente vuelva a repetir en un futuro. La Ășnica pega es el aparcamiento, aunque estaba contratado con el alojamiento, es sĂșper difĂcil acceder y aparcar. Por lo demĂĄs todo excelente, y la atenciĂłn al cliente muy completa y atenta.
The stay was very comfortable. The room was clean and kept in a proper condition. The access to the apartment although explained via a message, however due to multiple entry doors it took a while to figure out how the access was to the room the first time. The best thing was the location of the building apartment which was very close to the main attractions and the market place.
Location was excellent for us as our son who is studying abroad was just one floor up. They advertised air conditioning, but it didnât work and they didnât attempt to fix it. We had issues with check in as the unlock access code was not activated and communication was an issue. They said to text on whatâs AP, but didnât respond.
Check in was an extremely frustrating process. We landed and weâre hungry but just trying to get in. The first door to the actual building does not lock (just push it to open) it has foil in the lock to prevent it from locking when you close it. Then the floors are not numbered and the doors on the floors are not numbered which gets confusing to figure out where you are suppose to go. The instructions donât indicate to walk up until you see a door with CH. that would have been extremely helpful. Also, the instructions to which wifi code to use is not clear. I wish they would have said to use the second code because I didnât know there were more doors inside this second door. Lastly, I kept messaging with them and luckily I know Spanish so I was able to text to communicate but when I would try to call she wouldnât answer just let it ring and say to text her. A phone call would have been a lot faster and easier and prevented the 15 minutes we stood at the door trying to get in. The good thing about this is the room is actually comfortable and looks as described and in a great location with a great restaurant right next to the main door.
Lamentablemente indican que al tercer dĂa de hospedaje realizan limpieza de cortesĂa en la misma lo cual no fue asĂ por mĂĄs que la reclamamos muchas veces
Al principio al ver el edificio puedes dudar de como serĂĄ el apartamento, pero es tal cual las imĂĄgenes. Muy limpio, espacioso y von una ubicaciĂłn inigualable. La primera vez puede resultar confuso el metodo de entrada ya que para entrar tanto al edificio como al apartamento tiene que ser todo hecho por la aplicaciĂłn, pero una vez hecho no hay problema.