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Tótem Madrid Hotel

4.0 star property
4-star luxury hotel near Gran Via

Choose dates to view prices

Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Gym
Check-in/check-out kiosk
Front of property
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
  • Breakfast available

Explore the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Gran Via
    ‪19 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • El Retiro Park
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Junior Studio Suite (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite (single use)

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse (single use)

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

Central Madrid getaway .Within a 15-minute walk of this Salamanca hotel, you'll find Paseo de la Castellana and Puerta de Alcalá. Gran Via and Prado Museum are also within 2 miles (3 km).

What's nearby

  • Puerta de Alcalá - 10 min walk - 0.9 km
  • Gran Via - 19 min walk - 1.6 km
  • Prado Museum - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 2.2 km
  • El Retiro Park - 4 min drive - 2.9 km

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Tótem Madrid Hotel

4-star luxury hotel near Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 668 reviews
Rating 8 - Good. 134 out of 668 reviews
Rating 6 - Okay. 23 out of 668 reviews
Rating 4 - Poor. 9 out of 668 reviews
Rating 2 - Terrible. 7 out of 668 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Leo

Stayed 3 nights in Mar 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique
Stayed 1 night in Feb 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a lot our stay . Everything was perfect!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!
Stayed 2 nights in Jan 2025

10/10 Excellent

elle, san juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. hotel is very clean and modern.
Stayed 2 nights in Jan 2025

8/10 Good

Katharine

Stayed 1 night in Dec 2024

4/10 Poor

Gaston

Stayed 1 night in Dec 2024

10/10 Excellent

Herbert

Stayed 3 nights in Nov 2024

10/10 Excellent

gregorio ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

lorena

M
Stayed 3 nights in Nov 2024

10/10 Excellent

Elaine

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Annick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andres

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , wonderful place
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Alexia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ximena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was nice and clean
Stayed 1 night in Aug 2024