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Tótem Madrid Hotel

4.0 star property
4-star luxury hotel near WiZink Center

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Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Double Room Single Use | Living area
Front of property
Premium bedding, down comforters, pillowtop beds, minibar
Restaurant
Reviews
9.4

Exceptional

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Popular LocationGran Via19 min walk
  • Popular LocationPrado Museum3 min drive
  • Popular LocationEl Retiro Park4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)17 min drive

Room options

View all photos for Junior Studio Suite (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite (single use)

  • 35 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse (single use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse (single use)

  • 26 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, down comforters, pillowtop beds, minibar

Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner (Single Use)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner (Single Use)

  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Studio Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Studio Suite

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Double Room Single Use

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Deluxe Double Room Single Use

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Double Room Single Use

  • 22 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Penthouse

Premium bedding, down comforters, pillowtop beds, minibar

Junior Penthouse

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Corner

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite, Corner

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the area

Madrid

Central Madrid getaway .Within a 10-minute walk of this Salamanca hotel, you'll find Paseo de la Castellana and Calle de Alcalá. WiZink Center and Gran Via are also within 2 miles (3 km).

What's nearby

  • WiZink Center - 15 min walk
  • Gran Via - 19 min walk
  • Prado Museum - 3 min drive
  • El Retiro Park - 4 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • Casa Dani - 1 min walk
  • La Maruca - 3 min walk
  • Bel Mondo - 2 min walk
  • Café & Té - 3 min walk
  • Le Pain Quotidien - 3 min walk

About this property

Tótem Madrid Hotel

4-star luxury hotel near WiZink Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Tótem Madrid Hotel. For a fee, parking is available. A complete renovation of Tótem Madrid Hotel was completed in June 2016.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Tótem Madrid Hotel offers 64 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 36 per night)
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Roundtrip train station shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7 AM–11 AM: EUR 26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 28 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 77.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 389 out of 539 reviews" "
Rating 8 - Good. 119 out of 539 reviews" "
Rating 6 - Okay. 20 out of 539 reviews" "
Rating 4 - Poor. 7 out of 539 reviews" "
Rating 2 - Terrible. 4 out of 539 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jan 2024

4/10 Poor

anibal

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Never again
Stayed 1 night in Jan 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Jan 2024

10/10 Excellent

Gabriel, Puerto Vallarta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

eduardo

Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities, room comfort
The lobby was being refurbished and we did not experience the whole atmosphere. The hotel gave us an upgrade and it some how compensate. Also free bar consumption.
Stayed 3 nights in Jan 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2023

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms super small
Stayed 1 night in Oct 2023

10/10 Excellent

Dorte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in a great location
Stayed 2 nights in Oct 2023

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in Madrid
Absolutely beautiful hotel, friendly staff, great amenities, and wonderful food.
Delicious cheesecake
Savory artichoke flowers
Stayed 2 nights in Oct 2023