6/10 Okay
KEVIN, BIG PINE KEY
Jan 21, 2026
Liked: Cleanliness
The kitchen did not have any plates, glasses or cooking materials.
The manager was very disrespectful and short in his reply to a situatgion. I was loading my car and had to take several trips. I left my room at 10:45 am to begin loading after my first load my key did not work on the door leading to the elevator . When i told him his reply was the key no longer works after check out. I still had luggage and my dog to retrieve i replied check out is 11 it is 10:48 am he then told the young lady at the desk to fix my card. He never apologized for his rudeness. I am sure this will not affect him since he most likely gets the reviews. I also witnessed him having the same dismissive attitude with another person while waiting to get towels. It is my hope that he reevaluates how he treats customers, The hotel is an affordable option and very convenient. I will not stay there again. The young man that checked me in was very patient handling a situation much more detailed and time consuming with a person checking in in front of me, and the manager could not be bother by a key card expiring too early.
KEVIN
Stayed 3 nights in Jan 2026
