Splash Universe Resort

3.0 star property
Family-friendly 3-star hotel near Russell Stover Candies

Choose dates to view prices

Photo gallery for Splash Universe Resort

Water park
Exterior
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior
In-room dining

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
100 Whitetail Drive, Dundee, MI, 48131
  • Place, Holiday Inn Dundee-Waterpark
    ‪1 min walk‬
  • Place, Russell Stover Candies
    ‪5 min walk‬
  • Place, Old Mill Museum
    ‪1 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪38 min drive‬

Room options

Family Studio Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

Family Suite, 2 Bedrooms

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed

Signature Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Basic Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

Family Suite

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Sofa Bed

About the area

Dundee

In historical district.You'll be within a 10-minute walk of Russell Stover Candies with a stay at this Dundee hotel.

What's nearby

  • Holiday Inn Dundee-Waterpark - 1 min walk - 0.0 km
  • Russell Stover Candies - 5 min walk - 0.4 km
  • Old Mill Museum - 1 min drive - 1.8 km
  • University of Michigan - 22 min drive - 43.6 km
  • Michigan Stadium - 26 min drive - 47.1 km

Getting around

  • Ann Arbor, MI (ARB-Ann Arbor Municipal) - 28 min drive

Restaurants

  • ‪Culver's - ‬8 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Walnut Bar - ‬9 min drive
  • ‪Bricktown Coney Island - ‬2 min drive
  • ‪Taco Bell - ‬14 min walk

About this property

Splash Universe Resort

Family-friendly 3-star hotel near Russell Stover Candies
Splash Universe Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There are 4 meeting rooms available. An indoor pool, a hot tub, and a vending machine are also featured at the family-friendly Splash Universe Resort. Self parking is free.

This 3-star Dundee hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Built in 2007
  • Cabanas by the pool (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Splash Universe Resort offers 75 accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Splash pad
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • Indoor pool
  • Lazy river
  • Splash pad
  • TV in common areas
  • Water park
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50.00
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee
Splash Universe Dundee
Splash Universe
Splash Universe Resort Hotel
Splash Universe Resort Dundee
Splash Universe Resort Hotel Dundee

Frequently asked questions

How close is Splash Universe Resort to the airport?

Splash Universe Resort is 23.8 mi (28-min drive) away from the Ann Arbor, MI (ARB-Ann Arbor Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at Splash Universe Resort?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Splash Universe Resort on Apr 13, 2026 start from CA $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Splash Universe Resort have an airport shuttle?

Airport shuttle services are not available at Splash Universe Resort.

Does Splash Universe Resort offer free breakfast?

Splash Universe Resort does not offer free breakfast.

Is there a casino at Splash Universe Resort?

No, there is no casino at this hotel.

What time is check-in at Splash Universe Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs USD 50 (subject to availability).

Is there free parking at Splash Universe Resort?

This hotel offers free self parking.

Does Splash Universe Resort have a pool?

Splash Universe Resort features an indoor pool.

Does Splash Universe Resort have a spa?

There are no spa services available at this hotel.

How close is Splash Universe Resort to downtown Dundee?

Splash Universe Resort is 0.8 mi away from Dundee.

Splash Universe Resort Reviews

Reviews

6.2
Rating 10 - Excellent. 150 out of 541 reviews
Rating 8 - Good. 93 out of 541 reviews
Rating 6 - Okay. 90 out of 541 reviews
Rating 4 - Poor. 77 out of 541 reviews
Rating 2 - Terrible. 131 out of 541 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Debbie

Travelled with family, Travelled with group
Liked: Property conditions & facilities
The staff lady that was there at check ion on the evening shift was fantastic! Our room was ready and clean . Now the staff lady on days ( Saturday) she was Not very kind to guests and was not very friendly to anyone. There was no coffee made in the afternoon for customers. She was VERY rude to a few guests in front of other guests . Every time I went down stairs she was sitting behind the desk on her personal phone , eating, and never acknowledged customers or guests . Also, the elevator was not working . There was a team of handicap cheerleaders and their families that stayed this weekend and we will come again but I just hope this one employee will be spoke to. As I said before the evening employee was FANTASTIC!!!!
Stayed 2 nights in Jan 2026

2/10 Terrible

Sharmaine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Everything went wrong, I was checked in my room with a forged signature, my room wasn’t cleaned or sanitized for my self l even with a late check in. Then there was an infestation of roaches popping out of when we started laying down for bed.
Stayed 1 night in Jan 2026

4/10 Poor

Sharda

Travelled with family
Disliked: Cleanliness, amenities
I probably would have gave them more stars, if it was the initial experience. For starters the check-in process was non existent. The clerk only asked my name as validation (meaning no took my id to confirm nor asked for a card for incidentals), gave my room keys, say where the room was, never gave me or tried to place on the wristbands that came with my room - said to come back during the day - and sent me on my way! The room we were given was barely cleaned. Duvet/Comforter and sheets on King bed were stained with candy or crayon. Bathroom tub was dirty and covered in scum, bathroom mirror was splattered with toothpaste, mini fridge didn't work - discovered it was unplugged. However, the following morning I called the front desk and spoke with Michelle who apologized and provided us with a new room that was properly cleaned and also provided information that wasn't received upon checking in (before and) when we returned to the front desk with the prior room keys and we provided a card for incidentals; by letting me know about the pool being open - because it was Xmas Day and the waterpark was closed. Also noticed issues with multiple elevators and vending machine as being out of order. They don't provide simple/continental breakfast to their guest - just coffee/tea. Overall my family and I had an okay time for the few days we spent at Splash Universe, but I am definitely on the fence about returning...especially with this being all of ours 1st experience with the place.
Tub
Mirror/Sink
Duvet/Comforter
Duvet/Comforter
Stayed 3 nights in Dec 2025

6/10 Okay

Brian

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very very friendly
Stayed 1 night in Dec 2025

4/10 Poor

Mackinzie

Disliked: Cleanliness
No in room coffee
Stayed 1 night in Dec 2025

2/10 Terrible

Rachel

Stayed 2 nights in Jan 2026

10/10 Excellent

Antuanett

Stayed 1 night in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel staff was nice very cool. Hotel needs to fix things that are broken water slides elevators updates
Stayed 1 night in Jan 2026

2/10 Terrible

Natasha

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The details of this property is very misleading. Not to mention the cleanliness is off the charge disgusting. There is absolutely no handicap accessible area. The waterpark is an extra $50 person charge. The lifeguards that there if any have earbuds on their phone watching something and always never paying attention to anything that’s actually important. And sadly, and unfortunately, we had bugs in our bed that we found at 23 in the morning because we are getting bit, I should’ve known better when we first checked in in our room was dirty. There was a plane card that a guest before us had left sitting right on the nightstand That goes to show you how well it was cleaned. My child down has bites all over him as well as I do on my back I would not recommend this property to anybody not even my worst enemy and if you are a part of a third-party company that is booking this place for customers, I would highly recommend you veer away from them. Vending machines hardly ever worked not one ice machine worked in this place elevators were broke down, mold on the ceiling in the hotel swimming area some sort of bug look like a roach, possibly in the bathroom this morning when we are leaving, and I have plenty of pictures to prove of the bugs that slept in our bed with us
Stayed 1 night in Jan 2026

2/10 Terrible

Kayla

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The booking makes the hotel sound like it includes water passes but it doesn’t you have to pay an extra $60 each person. We tried to call about 15 times to ask and no one answered. When I got there they didn’t have the room we booked and forced us to stay in a smaller bed. The water at the waterpark was freezing but my kid did have fun. The arcade only had half the games working. There’s no microwave or coffee in the rooms, half the vending machines, elevators and other things are broken or dark.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Exceptional Staff & a Perfect Birthday Stay – Splash Universe Dundee My mother and I brought my three children and my niece to Splash Universe Waterpark in Dundee, Michigan for an overnight stay to celebrate my 6-year-old’s birthday, and the experience was truly memorable. I want to personally thank the lady working the front desk, who was absolutely exceptional—welcoming, kind, and incredibly helpful from the moment we arrived. The lifeguards on duty also deserve recognition for keeping a watchful eye on all the kiddos and helping make the waterpark feel safe and fun throughout our stay. And a very special thank you to Jared—the man of the hour—who went above and beyond to make sure our stay was over the top. His attention, care, and effort did not go unnoticed and made this birthday celebration extra special for our family. Thank you kindly to the entire team. We can’t wait to come back!
Stayed 1 night in Jan 2026

2/10 Terrible

David

Stayed 2 nights in Jan 2026

4/10 Poor

Shelby

Stayed 1 night in Jan 2026

8/10 Good

Shannon

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Fridge was gross! Reported to desk! Kids found broken glass on carpet! Also found a pair of socks next to bed! Needs better housekeeping staff! Other than that great stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Cruz

Travelled with family
Liked: Cleanliness, staff & service
Room was nice check in was easy and fast. Water park was nice alittle outdated. But perfect size to keep an eye on your littles
Stayed 1 night in Jan 2026

2/10 Terrible

Tiffany, Adrian

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn’t even give it a star!!! Was not worth $500 would have targeted to go to Kalahari, ended up having to buy waterpark passes that I thought was with our room when we booked it! Place was very dirty, had to switch to 3 different rooms our fridges didn’t work mold all in the fridge, water park closed at 8pm all food was closed at 5.. arcade was a rip off cheap stuff for kids to pick from… one and done will never go back! Water was freezing at water park! Our kids lips were blue I wouldn’t even get in it was so cold…a lot of hazards in the water park, big slide down other one worked but no one up there telling kids when they could go so they were just jumping in and going down and running in the people that haven’t even made it off the slide! Worst hotel and water park ever!!
Stayed 2 nights in Dec 2025

2/10 Terrible

Ian

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
I get that we stayed on New Year’s Day, so we anticipated very little staff being onsite and had no plans for the water park on 1-1. The room was nice and clean, but no linens, no towels provided. Was told by the 1 person working the front desk we should have brought our own. Continued our stay on to Jan 2 because it was a Christmas gift for our 5 daughters to find the water park in very rough shape. Very cheap grating on edges of pools to the point another guest fell through and broke her foot. We will not be staying again and I’d advise anyone to avoid this place no matter the cost.
Stayed 1 night in Jan 2026

2/10 Terrible

Carrie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The water park was closed, so the kids used the pool. With other kids until some of the staffs kids who are there ALL the time, LITTLE kids came jumping in cannon balling there were very small children in this tiny dingy pool, so my kids were over it, the room was gross, curtains ripped apart, bathtub was disgusting, we didn't stay ended up leaving shortly after the pool, waste of money, didn't even stay!!!
Stayed 1 night in Jan 2026

2/10 Terrible

Shannon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was very rude. We had issues getting the correct amount of wrist bands for the water park. We were definitely over charged. My room was dirty. Candy and wrappers on the floor. Old toilet paper rolls on the floor in the bathroom. Hair in the beds. The room had no towels in it to shower or dry hands. When I asked for some, and said I needed a few to shower, dry hands and wash cloths, the employee said wow….. my family stayed in a separate room that was also filthy. They close the water park whenever so don’t look at the times on line. Multiple broken arcade games. The whole place feels like a scam. They don’t care about the customers. Do not waste your money.
Stayed 1 night in Dec 2025

6/10 Okay

Exander

Stayed 1 night in Dec 2025

8/10 Good

Cassandra, DETROIT

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spotless and the staff was nice.
Stayed 1 night in Dec 2025

2/10 Terrible

Ashley

Travelled with family, Travelled with family and small children
Disliked: Amenities
Upon check-in, the front desk staff was extremely rude. We were sent to two different rooms before finally receiving one that was usable. The first two rooms were dirty and clearly had not been cleaned. The third room was clean, but the bathtub was full of standing water and the room was freezing. When we contacted staff, we were told the heat had been turned off to cut costs. Our reservation was supposed to include water park passes, but the front desk refused to honor this despite it being part of the booking. The manager repeatedly promised incentives to make up for the issues, only to take them back or change the terms later. The water park itself was understaffed, rundown, and felt unsafe. The public bathrooms were filthy and not maintained. Lifeguards were inattentive, walking around with AirPods in and using their phones instead of actively monitoring guests. Overall, the experience was extremely disappointing and far below acceptable standards.
First room we were sent to check in to and was told was “ready”
Elevators!
2nd room we were sent to and told ready.
2nd room
Stayed 1 night in Dec 2025

2/10 Terrible

Russell

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Russell

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
We stayed here for 2 nights. The hotel room was nice and the pool by the lobby was good. The waterpark on the otherhand was terable. We took our son to the water park for his birthday but due to the water being so cold he wasent able to enjoy it and only spent about 45 min in the water. There was also no food or vending machines just a small overpriced gift shop and a broke down arcaid. We spent both days pretty much shoping due to the water beeing so cold. My advise to you is dont wast your money on this place. I shold of spent the extra $ and went somewere enjoyable (grate wolf lodge or kalahari) you live and you learn.
Stayed 2 nights in Dec 2025