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Comfort Suites Downtown

2.5 star property
Hotel near Bell Centre in Montreal

Choose dates to view prices

Photo gallery for Comfort Suites Downtown

City view
Lobby
Free daily on-the-go breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Bell Centre
    ‪5 min walk‬
  • McGill University
    ‪8 min walk‬
  • Montreal Convention Centre
    ‪17 min walk‬
  • Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(55 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen beds with sofabed

8.4 out of 10
Very good
(59 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(26 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Montreal

City center stay.Within a 10-minute walk of this Downtown Montreal hotel, you'll find Sainte-Catherine Street and Bell Centre. McGill University and Notre Dame Basilica are also within 2 miles (3 km).

What's nearby

  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • Bell Centre - 5 min walk - 0.5 km
  • McGill University - 8 min walk - 0.7 km
  • Montreal Convention Centre - 17 min walk - 1.4 km
  • Notre Dame Basilica - 2 min drive - 1.9 km

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku BBQ - ‬1 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk
  • ‪Daldongnae Korean BBQ - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel near Bell Centre in Montreal
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 14 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English, French

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  • Air conditioning
  • Gym
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CA $180 total
includes taxes & fees
Jul 14 - Jul 15
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered self parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property Registration Number 2025-07-31, 575853

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1010 reviews
Rating 8 - Good. 313 out of 1010 reviews
Rating 6 - Okay. 214 out of 1010 reviews
Rating 4 - Poor. 78 out of 1010 reviews
Rating 2 - Terrible. 64 out of 1010 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Dominick

Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best way to describe our stay was that the management and staff couldn’t give two hoots as to whether the guests have a good stay or not. From the moment we were offered astronomically priced valet parking, to the non help offered to located other parking when we refused to pay for that… all the way to the filthy bedroom with an outside door left wide open and a sofa full of surprises. It was genuinely an exceptionally weak performance from the management and staff. To top it all off, during an extremely busy breakfast service- one poor lady ran around unable to keep up with the service, while a group sat in the office and behind the desk checking their cell phones. As someone who worked in hotel management for ten years, the laissez faire attitude and lack of Pride that exists throughout the staff and hotel genuinely made my blood boil.
Stayed 1 night in Mar 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rolms could use updated
Stayed 1 night in Mar 2025

8/10 Good

Glen

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great spot for a night at the Bell Centre

Perfectly situated for an overnight stay after a night at the Bell Centre - comfortable, near lots of restaurants and a four minute walk from the show. The valet parking is a little strange, but your car is warm and secure for your stay, so overall a good deal.
Stayed 1 night in Mar 2025

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness
Great to be ble to walk to Bell Centre Updates needed to doors to balconies
Stayed 1 night in Mar 2025

2/10 Terrible

Cory

Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine. Rooms were clean but dated. Staff ant check in was pleasant and quick. Good location. Downside was Elevators were really slow and small. It was also really hard to find parking.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay.
Stayed 1 night in Mar 2025

8/10 Good

Xochitl

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No enought parking for the guest staying, or at least not parking for my car the nights we stayed, I had to find my own on a different street, the ballet is only until 2100h, not amazing since there is not Parking in Montreal and all the roads around are a one-way very inconvenient we ended up in jimmy's garage parking on the next road over montageire I think. The facility was fine very noisy, bring earplugs and headphones wear both to sleep cause it is Montreal, the breakfast was fine, continental, good heure of service, but again not enough place for guests to sit and eat we had to hoover until a table was free. For the cost it was reasonable.
Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Minor inconveniences

Just a couple of minor complaints: Valet service really meant that we drove to the parking garage and walked the couple of blocks back to the hotel. There was often the smell of cigarettes and pot in the common areas and seeping into our room. The elevator was often so slow that we walked up and down to the 5th floor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price. Would stay again.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures of the rooms are from a long time ago. Wallpaper peeling, filthy furniture and rugs, broken outlets. I knew I wasn’t staying at the Four Seasons, but I felt really deceived by the pictures. It’s very run down now. I’m certain I could get better for the same price.

10/10 Excellent

Veronica

Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Staff & service, property conditions & facilities
The staff were very accommodating. They gave me an early check in and late checkout. The breakfast is complimentary but very good. It’s a great hotel to stay at if you’re in the downtown Montreal area!
Stayed 1 night in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location if you're going to see the hockey game , free continental breakfast which was perfect for kids
Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness
Parking was way off property.
Stayed 1 night in Feb 2025

2/10 Terrible

Russ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Where to start! The place is falling apart, the smell of weed and everything else was horrible. The elevator is extremely slow. Breakfast was horrible. Hot water is so unpredictable! One min it’s cold, the next min it actually burns. The room was filthy!! Stains all over the ceiling, walls, carpet, towels, bed sheets. Rusty tubs and toilets. The toilet kept clogging up and when we asked for a plunger, that’s all you did was give it to us, instead of sending someone to fix the problem. Only thing I can’t complain about is the beds, they were pretty comfortable. Will never stay there again and certainly will be talking people out of staying there. Very disappointed!
Stayed 3 nights in Mar 2025

10/10 Excellent

aleigha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredible! Friendly and accommodating. Room was clean. Breakfast was great.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael, Timmins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pricing, very nice rooms, and the breakfast was totally sufficient. It would be nice if the breakfast lasted until 10, but I'm just not a morning person. The parking was a bit odd as the lot is underground, under the holiday inn down the road, but it was convenient and there are a few options in the area if valet parking isn't your thing. Would certainly stay here again.
Stayed 3 nights in Feb 2025

6/10 Okay

Emily

Liked: Staff & service
Stayed 2 nights in Feb 2025