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Comfort Suites Downtown

2.5 star property
Hotel near Bell Centre in Montreal

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Photo gallery for Comfort Suites Downtown

City view
Lobby
Free daily on-the-go breakfast
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Crescent Street
    ‪1 min walk‬
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen beds with sofabed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(91 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(70 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(39 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Montreal

City center stay.Within a 10-minute walk of this Downtown Montreal hotel, you'll find Sainte-Catherine Street and Bell Centre. Old Port of Montreal and McGill University are also within 2 miles (3 km).

What's nearby

  • Crescent Street - 1 min walk - 0.0 km
  • Sainte-Catherine Street - 2 min walk - 0.2 km
  • The Underground City - 3 min walk - 0.3 km
  • Bell Centre - 5 min walk - 0.5 km
  • McGill University - 8 min walk - 0.7 km

Getting around

  • Lucien L'Allier Station - 4 min walk
  • Peel Station - 8 min walk
  • Montreal–Trudeau Intl. Airport (YUL) - 16 min drive

Restaurants

  • ‪Les 3 Brasseurs - ‬1 min walk
  • ‪Brutopia - ‬1 min walk
  • ‪Gyu-Kaku Japanese BBQ - ‬1 min walk
  • ‪Shawarmaz - ‬2 min walk
  • ‪Coco Fresh Tea & Juice - ‬2 min walk

About this property

Comfort Suites Downtown

Hotel near Bell Centre in Montreal
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 14 levels
  • To-go breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered self parking on site (CAD 40 per night)
  • Limited onsite self parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Property Registration Number 575853, 2026-07-31

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 451 out of 1244 reviews
Rating 8 - Good. 383 out of 1244 reviews
Rating 6 - Okay. 248 out of 1244 reviews
Rating 4 - Poor. 88 out of 1244 reviews
Rating 2 - Terrible. 74 out of 1244 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Roberto

Stayed 1 night in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and proximity to great things was perfect. Occasionally noisy but it was Friday and Saturday nights so it was some expected. Overall it was better than expected. Good place for ur buck....
Stayed 1 night in Oct 2025

8/10 Good

Julia

Travelled with group
Liked: Staff & service
Hotel was great Room service came every day to clean Very noisy area
Stayed 3 nights in Sep 2025

10/10 Excellent

maria

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Jenna

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
A bit outdated of a property considering the price we paid for one night but otherwise a good downtown location and convenient to bell centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Mariafelma

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2025

2/10 Terrible

Aislinn

Disliked: Cleanliness, property conditions & facilities
Do not get the “valet” service.
Stayed 1 night in Sep 2025

2/10 Terrible

Christina

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To start the experience off the parking that was advertised as being available on site is NOT. It has a valet sign … no valet past 7pm. Self parking for $40 is several buildings/ blocks away. At check-in (on a very busy road/ NO street parking due to high volume of party goers) had to find our own parking as the hotel advertised parking was blocked off. So 15 min walk back to the hotel once parking was found. The building is old and has a smell. The elevator is slow and can not accommodate more than 3 people with light luggage load because it’s so small. The room carpet was old and outdated and smelled. The closet doors were taken off (very apparent it’s due to the tracks being rusty and doors probably never worked) The outside of the building had several vomit pools, the entry doors were never locked and the counter for check-in was empty and not manned. Hence random drunks walking in and grabbing the complementary cups and water and stumbling back out the doors (not to mention how unhygienic it is for random partygoers touching everything). The elevator had a spilt cup of liquid on the floor and it’s OBVIOUS the night crew do not check on anything because it was there from check in to next morning. Again pointing out the individual managing the front desk was never in site and constantly in a back room, Overall for the price / non existent parking that’s off site only … the price for this hotel should be more like $70 a night or rent by the hour.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter, Toronto

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Ivette

Stayed 1 night in Oct 2025

10/10 Excellent

Ankita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, close to downtown and most of the food areas
Stayed 1 night in Aug 2025

6/10 Okay

Daphne

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hotel claims they offer valet service. I even called them to clarify and specifically mentioned I was disabled and they assured me they had valet parking. When I arrived there, the valet is nothing but a scam. You have to go with valet in the car to the Holiday Inn that’s a block away, where he will park your car in the residents’ parking of the hotel and then you walk back with him. Then you have to go get your car yourself when you are ready to leave the hotel. You are better off parking in a garage close by as it’s cheaper than the 40$ the “valet” costs. While being a block away might not sound like much, when you are disabled, it can make a world of a difference.
Stayed 1 night in Oct 2025

6/10 Okay

Jovy

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah, Kanata

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the quiet, spacious air conditioned room that had with lots of storage for my clothes and personal effects. The shower was large with a quick flow of hot water. Staff was friendly and helpful. The breakfast room had many tasty choices with an individual waffle maker, sausage, bacon, as well as a variety of fruit and yogurt choices. The hotel is conveniently located close to the train station and subway system, and many downtown attractions. It is situated in the middle of a lively and diverse restaurant and bar scene. This does generate some noise at night as well as the expected littered streets the next morning. The detritus is quickly cleaned up by mid morning. Had a
Stayed 2 nights in Sep 2025

8/10 Good

Jasmin Vanessa

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Nitu

Stayed 4 nights in Sep 2025

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room and Building needs a 100% Renovation. Paint peeling, Wallpaper peeling, Carpet Torn and lifting, 2 half empty rolls of Toilet Paper???? Seriously????, Blood stains on the Bathroom Floor?????? etc. Staff almost non-existent, Kind enough but not really caring, Valet was a Joke, Breakfast Room staff looked extremely unprofessional and showed up like they just came from the Gym. The Complimentary Breakfast was underwhelming at best. The food was not terrible but could definitely have been better. The Breakfast staff was extremely nonchalant and acted like they just did not care at all. At one point they mopped the floors and did not put out any floor is wet/slippery signs to warn people. Also the Breakfast Staff did not show any kind of friendliness at all and it almost seemed like they just wanted to get out of there. The area is fine. Some construction is ongoing nearby so it does make the exterior unsightly a bit. Near some local Pubs and shopping so convenience was great. The area for you to park in front of the hotel to check in is absolutely Abysmal to almost non-existent.
Stayed 2 nights in Sep 2025

6/10 Okay

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building looks very tired and old. Room service was absent for one day. The plumbing had problems where only very hot water was coming out of the cold water line. No cold water one morning. So no shower. Place needs a major overhaul.
Stayed 3 nights in Sep 2025

8/10 Good

Abhay

Stayed 1 night in Sep 2025

10/10 Excellent

Varvara

Stayed 1 night in Sep 2025

8/10 Good

Natalya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Sep 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Montreal 2025

Very good location to down town montreal the breakfast was well stocked n the coffee was great ! Staff were nice Enjoyed stepping out of the balcony too !
Stayed 2 nights in Sep 2025