Courtyard By Marriott Nanaimo

3.0 star property
3-star Art Deco hotel near Departure Bay Ferry Terminal

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Photo gallery for Courtyard By Marriott Nanaimo

Exterior
Reception
Daily cooked-to-order breakfast for a fee
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Hot tub

Explore the area

View in a map
100 Gordon Street, Nanaimo, BC, V9R 5J4
  • Place, Nanaimo Museum
    ‪2 min walk‬
  • Place, Bastion
    ‪3 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪6 min walk‬

Room options

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(43 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Nanaimo

Close to airport.With a stay at this Nanaimo hotel, you'll be steps from Casino Nanaimo and Vancouver Island Military Museum. Nanaimo Museum and Bastion are also within half a mile (1 km).

What's nearby

  • Casino Nanaimo - 1 min walk - 0.0 km
  • Nanaimo Museum - 2 min walk - 0.2 km
  • Bastion - 3 min walk - 0.3 km
  • Old City Quarter - 6 min walk - 0.5 km
  • Vancouver Island University - 3 min drive - 2.3 km

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 1 min drive

Restaurants

  • ‪Red’s Bakery - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Luna - ‬4 min walk
  • ‪Brix & Mortar - ‬3 min walk
  • ‪The Vault - ‬3 min walk

About this property

Courtyard By Marriott Nanaimo

3-star Art Deco hotel near Departure Bay Ferry Terminal
Courtyard By Marriott Nanaimo offers its guests an indoor pool and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Courtyard By Marriott Nanaimo also features a vending machine, laundry facilities, and express check-in. Parking is available for a fee.

This 3-star Nanaimo hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 9 levels
  • Built in 2023
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard By Marriott Nanaimo offers 172 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 55-inch LED televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Similar properties

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CAD 9 per day)
  • Covered self parking on site (CAD 9 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: CAD 8 to 20 for adults and CAD 8 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 for adults, and CAD 8 to 15 for children
  • Covered self parking fee: CAD 9 per day
  • Nearby parking fee: CAD 9 per day (26 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a deadbolt lock in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard By Marriott Nanaimo Hotel
Courtyard By Marriott Nanaimo Nanaimo
Courtyard By Marriott Nanaimo Hotel Nanaimo

Reviews

Courtyard By Marriott Nanaimo Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 777 out of 1111 reviews
Rating 8 - Good. 209 out of 1111 reviews
Rating 6 - Okay. 63 out of 1111 reviews
Rating 4 - Poor. 24 out of 1111 reviews
Rating 2 - Terrible. 38 out of 1111 reviews

Reviews

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
I rated property conditions low because of the location of my room. I booked a standard room only to find when I got there out the window, I’m looking at pieces of machinery on the second floor. I wasn’t able to have the drapes open at all. The description on the website had no pictures of the room views which is misleading. $260 a night seems like a lot when I couldn’t even open the drape to look outside. Disappointing for my first visit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
New hotel in the center of Nanaimo’s historic downtown, the room was well appointed and clean offering a quiet night of sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor computer or credit card reader for incidentals. Evening desk clerk asked me to put my pin in twice, even though it worked the first time. She said she would delete one of the two ‘holds’. Double pin entries is the most common form of credit and debit card theft at the point of use by employees. The following morning, the clerk said he had no record of my credit card hold in the computer. When I complained of the double entry of my pin the night before, he somehow found my credit card in the system. Please deal with this.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay here again

The hotel staff was great and the check in process was quick which was appreciated with my arrival in the wee hours of the morning. Parking was right across the street and was easy to find a stall. The only complaint I had was the bed was a little worn on one side, but I moved to the other side as it was just me and it was fine.
Stayed 2 nights in Aug 2025

10/10 Excellent

Danielle

Stayed 3 nights in Aug 2025

10/10 Excellent

Yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Mihai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place. Very good conditions. Perfect location in Nanaimo
Stayed 2 nights in Aug 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Stacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Everyone was super friendly and helpful too!
Stayed 1 night in Aug 2025

10/10 Excellent

Melizza

Stayed 1 night in Aug 2025

6/10 Okay

reid

Stayed 1 night in Aug 2025

4/10 Poor

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed for five nights and was told my room would be serviced every second day. On the second day, my bed was not made, hair still in the bathroom and towels not changed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Enaam

Stayed 1 night in Aug 2025

8/10 Good

Garyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice but I was charged $9.00 for parking (after they assured me I wouldn’t and advertised “free parking”
Stayed 1 night in Aug 2025

10/10 Excellent

kajetan

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Loved how close it was to the
Stayed 1 night in Aug 2025

10/10 Excellent

sukh

Liked: Cleanliness, staff & service, property conditions & facilities
Over all greats!
Stayed 2 nights in Jul 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Nanaimo. Though it’s not fancy, I don’t know of a better Nanaimo hotel if you are used to relatively high standards
Stayed 1 night in May 2025