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"Very traditional and the service was great ! Checking in and out was very fast and convenient. " More

By a verified traveller on Mon 13 Jan 2020

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Hotel Description

Hotel near Schlitterbahn New Braunfels Waterpark and Resort in New Braunfels

In New Braunfels

You'll find Lake Dunlap and New Braunfels MarketPlace within a 15-minute walk of this New Braunfels hotel. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free Internet, cable TV

Featuring conveniences like refrigerators and microwaves, the 40 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Coffee/tea makers and desks are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$63* Per night/room 8 Apr. - 9 Apr.

Room, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

EDELWEISS INN AND SUITES ratings based on 12 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for EDELWEISS INN AND SUITES

Everyone (10) Couples (1) Family (1)
5 out of 5
Very traditional and the service was great ! Checking in and out was very fast and convenient.

Posted by on 13 Jan. 2020

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Comment from Hotel Management

13 Jan. 2020 by Julie

Thank you. Feedback to us is always helpful

5 out of 5

Posted by on 18 Aug. 2019

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1 out of 5
Overall terrible. Never got a key to the room. Was cursed at and charged for the room then cops were called.

Posted by on 5 Aug. 2019

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1 out of 5
The sheets and bedspread smelt very clean. The front desk employees need training in customer service.

Posted by , from Corpus Christi, TX. on 20 Jul. 2019

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4 out of 5
Friendly staff. Room has a couch. No bathroom door, only a curtain. That was strange. We liked it but anyone seeking luxury would be concerned.

Posted by , from Houston on 9 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by Julie

Thank you for your input

1 out of 5

Terrible

The bed had bed bugs and hair, candy wrappers on floor, dead roaches the bath tub and floor had hair

Posted by on 6 Jun. 2018

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1 out of 5

Very dirty room and old old building.

Person running the hotel very rude. Not friendly at all. Had to clean the room before we stayed in it. Sprayed for spiders that was in the room. Unessary furniture in the room making it hard to get around. Coffe pot was so dirty and the microwave was just not clean. Black mold on bottom shower curtain. Floors dirty. Ceing cracked all across the room. Lights pluged into extension corks. Just was not what I call a nice room. They also had to be called because they charged my card after we was gone for something we don't even know why. I had to call and get mad to get my money back. It was over $150.00. So I was mad. We booked way in advance and was so disappointed in this Hotel and the person running it. He got us mixed up with someone else and confronted our son about we need to hurry up and get out on the day we was leaving. The had to come back later to say he messed up. But it was too late. We had already through our stuff in the truck and was glad to leave. Again we will not ever stay there again. We stayed 4 days and 3 nights too long.

Posted by on 8 Jul. 2017

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1 out of 5

Maintenance nightmare

Bad customer service , old rooms with ac not working very well. I asked for assistance and the Maintenace man was in shorts, tank top and said is all we can do. Not very knowledgeable. Smoke detector was off the wall and my neighbors kept going off all night. Manager had an attitude and offered me to check another room and stay or refund. Very unprofessional. Other room was tolerable and we were too tired to pack up and leave so we stayed. Will never stay here again.

Posted by on 20 Jun. 2017

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Comment from Hotel Management

27 Jun. 2017 by julie

we are sorry you were unhappy

1 out of 5

Never again

Bugs, and they lied about having breakfast and ignored me about it. Will only stay in hotels that are known from now on

Posted by , from texas on 13 Jun. 2017

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Comment from Hotel Management

16 Jun. 2017 by j

sorry you feel that way

2 out of 5
Pros: The one good thing about the hotel is the location. It is close to the highway and local restaurants and attractions.
Cons: Obviously not updated since the 80's, if not before
Location: Good location, next to I-35 near lots of restaurants and shopping
This hotel has obviously not been updated since the early 80's, if not before. My door would not even shut correctly so I could barely lock it and had to use the chain which did not offer much assurance. The air condition was not turned on when I arrived but did get pretty cold after awhile. Thank goodness because the odor in the room was less than pleasant. A dilapidated couch was a nice touch in the entrance of the room. Peeling wallpaper and shoddy repairs could be seen in the bathroom which did offer a whirlpool tub but you had to pay $10 more in order to use it, ha! Overall, not the best experience but I was only there for one night, thank goodness!

Posted by on 26 Jul. 2016

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About the EDELWEISS INN AND SUITES

Location 1063 Ih35 North, New Braunfels, TX 78130

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available daily. Free self parking is available. Smoking is allowed in designated areas at this New Braunfels hotel.

  • 40 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (45.2 km / 28.1 mi)
  • Parking: Free self parking

Room Amenities

EDELWEISS INN AND SUITES offers 40 accommodations with coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This New Braunfels hotel provides complimentary wired and wireless Internet access. Cable television is provided. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 35.00 per pet, per stay
  • Maximum 2 per room (weight limit: 110 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • EDELWEISS INN New Braunfels
  • EDELWEISS INN
  • EDELWEISS New Braunfels
  • EDELWEISS INN AND SUITES Hotel
  • EDELWEISS INN AND SUITES New Braunfels
  • EDELWEISS INN AND SUITES Hotel New Braunfels

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/New-Braunfels-Hotels-EDELWEISS-INN-AND-SUITES.h415566-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.