"Property smelled clean. Rugs and hallways were clean. Room was large and fresh. I couldn’t turn down the air lower than 66 which made it difficult ... " More
Heart of New Braunfels
Within a 15-minute walk of the hotel, you'll find New Braunfels Conservation Society and Museum Of Texas Handmade Furniture. New Braunfels MarketPlace and Comal Park are also within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.
31 Dec. 2022 by Sincerely, MP - Guest Relations Manager
Hello Barbara, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!
31 Dec. 2022 by Sincerely, MP - Guest Relations Manager
Hello Barbara, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.
8 Oct. 2021 by CM - Guest Relations Manager
Dear Benjamin, Thank you for leaving us a review. I'm sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again. Sincerely,
20 Sep. 2021 by ES - Guest Relations Manager
Dear John, Thank you for bringing this to our attention. We are currently investigating your case and I am sorry for your unpleasant experience. We are working hard to improve our hotel and its standards, and we hope to have another chance to serve you better in the future. Sincerely,
21 Aug. 2021 by CM - Guest Relations Manager
Dear Valued Guest, Thank you for leaving us a review. We try our best to make everything convenient to our guests, from booking to checking out. We are happy to learn that our efforts have reflected your experience well. We hope to see you again. Sincerely,
30 Jul. 2021 by ES - Guest Relations Manager
Dear Guest, Thank you for your heartwarming feedback on your stay in our hotel. We are overjoyed to know that you found your experience and our prices to be reasonable. We are looking forward for the opportunity to welcome you back in our hotel. Sincerely,
26 May 2021 by CM- Guest Relations Manager
Dear Valued Guest, Thank you for your feedback and I am sorry that your experience has been less than satisfactory. Part of our customer service standard is for our staff to always be warm, friendly, and welcoming to the guests. We will absolutely discuss this with the staff to make sure that there would be a more pleasant encounter with the guests, moving forward. We hope to see you again. Sincerely,
5 Dec. 2019 by Andrew H
Thank you for your feedback. We will be addressing your concerns.
Sleep Inn & Suites New Braunfels offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 334 square feet (31 square meters) and includes conference space. The business-friendly Sleep Inn & Suites New Braunfels also features laundry facilities, dry cleaning/laundry services, and express check-out. Self parking is free. Smoking is allowed in designated areas at this New Braunfels hotel.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Sleep Inn & Suites New Braunfels offers 57 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Braunfels hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 20 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.