For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
Within 3 miles (5 km) of this hotel, you'll find Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. New Braunfels Conservation Society and Museum Of Texas Handmade Furniture are also within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Free Internet, flat-screen TVs
Featuring conveniences like refrigerators and microwaves, the 57 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.
from C$118
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Sleep Inn & Suites New Braunfels ratings based on 24 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Sleep Inn & Suites New Braunfels
Everyone (6)Couples (2)Family (6)
4 out of 5
Everything was good and as expected. Would recommend
Posted by a verified traveller on 4 Nov. 2019
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Comment from Hotel Management
5 Dec. 2019
by Andrew H
Thank you for your feedback. We will be addressing your concerns.
5 out of 5
The staff was so friendly! Beds were a little too firm for me but the rooms were clean. No complaints!
Posted by a verified traveller on 10 Oct. 2019
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Comment from Hotel Management
15 Oct. 2019
by Andrew H
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Had an issue with our original room, door wouldn't recognize the keycard but the staff took care of it and moved us to another room without any delays.
Posted by a verified traveller on 19 Aug. 2019
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Comment from Hotel Management
11 Sep. 2019
by Andrew H
Thanks for staying with us. We appreciate your feedback!
4 out of 5
People were nicr. Building looked a little run down
Posted by a verified traveller on 17 Aug. 2019
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Comment from Hotel Management
11 Sep. 2019
by Andrew H
Thanks for staying with us. We appreciate your feedback!
1 out of 5
The pool was dirty not cleaned or maintained.
When we first walked into the room they sprayed a perfume smell in the room which was very strong after it dissipated the room smelled. The bed was cheap quality very uncomfortable. The bathroom towels were stained very poor quality. Floor was stained tried to cover hugh stain with table in the middle if the room. Very disappointed
Posted by a verified traveller on 5 Aug. 2019
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Comment from Hotel Management
11 Sep. 2019
by Andrew H
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Sincerely,
Andrew Hawkins
General Manager
Sleep Inn & Suites-New Braunfels,TX
4 out of 5
Every thing was great. Staff was friendly and helpful.
Posted by a verified traveller on 20 Jul. 2019
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Comment from Hotel Management
11 Sep. 2019
by Andrew H
Thanks for staying with us. We appreciate your feedback!
5 out of 5
I appreciated the friendly, helpful nature of the woman at the front desk and the fact that the location is dog friendly.
Posted by a verified traveller on 17 Jun. 2019
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5 out of 5
Quite, clean, convenient location and pet friendly
Posted by a verified traveller on 11 May 2019
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Comment from Hotel Management
6 Jul. 2019
by Andrew Hawkins
Thanks for staying with us. We appreciate your feedback!
4 out of 5
The waitress at breakfast was exceptional both with pleasant attitude and service. Made us feel like family.
Thanks again.
Posted by a verified traveller on 28 Apr. 2019
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Comment from Hotel Management
5 May 2019
by General Manager
Hello,
Thank you for taking the time to provide feedback regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Sincerely,
Andrew Hawkins
General Manager
5 out of 5
The hotel was clean and the staff was amazing. They're great when it comes to hospitality. Breakfast was great....especially the waffles. I want to shout out 2 wonderful staff. MICHELLE...she checked us in and accommodated with whatever we needed. My sister has a fear of being on the elevator so Michelle switched our rooms to the first floor. And when our rooms weren't getting cold, she offered us to switch rooms which we didn't want to because of all our things and the children. So she told us maintenance would come check it out but in the mean time she gave us fans. Thanks Michelle. 2nd...LINDSAY...she was nice enough to hold our money, pay for the pizza and hold it at the front desk until we returned after making an urgent run. Then upon returning our hands were full and she carried it to our room for us. Thanks so much Lindsay. We will return to this hotel again.
Posted by a verified traveller on 24 Mar. 2019
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Comment from Hotel Management
2 Apr. 2019
by General Manager
Dear Guest,
Thank you for taking the time to provide such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.
We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.
Kind regards,
Andrew Hawkins
General Manager
Sleep Inn & Suites-New Braunfels,TX
830.625.7700
Sleep Inn & Suites New Braunfels offers its guests an outdoor pool, a spa tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Sleep Inn & Suites New Braunfels also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. This New Braunfels hotel is smoke free.
1 building
57 guestrooms or units
3 levels
31 sq m of conference space
Built in 2008
Buffet breakfast (free)
Poolside lounge chairs
Umbrellas for the pool
1 conference room
Dry cleaning
Self-service laundry
Express check-in
Express check-out
Front-desk safe
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: San Antonio, TX (SAT-San Antonio Intl.) (46.1 km / 28.6 mi)
Parking: Free self parking
Room Amenities
Sleep Inn & Suites New Braunfels offers 57 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Braunfels hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Local calls (free)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free buffet breakfast.
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:00 AM
Minimum check-in age is: 21
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 25 per stay.
Free cribs (infant beds)!
Pet Policy
Pets: USD 10.00 per pet, per stay
Only dogs and cats are allowed
Maximum 1 per room (weight limit: 20 lbs)
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Only service animals are allowed
Service animals exempt from fees/restrictions
Debit cards not accepted
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 10.00 per pet, per stay
Service animals are exempt from fees
Early check-in fee: USD 20.00 (subject to availability)
In-room safe fee: USD 1.50 per night
Rollaway bed fee: USD 25 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Sleep Inn Hotel New Braunfels
Sleep Inn New Braunfels
Sleep Inn New Braunfels Hotel
Sleep & Suites New Braunfels
Sleep Inn & Suites New Braunfels Hotel
Sleep Inn & Suites New Braunfels New Braunfels
Sleep Inn & Suites New Braunfels Hotel New Braunfels
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
