Hyatt Place New York City/Times Square

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
Creator video
Fitness facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Shower)

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.0 out of 10
Very good
(40 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(54 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(123 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

8.4 out of 10
Very good
(160 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Steak Frites Le Bistro - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 520 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1648 out of 3311 reviews
Rating 8 - Good. 914 out of 3311 reviews
Rating 6 - Okay. 443 out of 3311 reviews
Rating 4 - Poor. 152 out of 3311 reviews
Rating 2 - Terrible. 154 out of 3311 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Franklin, Los Angeles

Stayed 6 nights in Oct 2025

10/10 Excellent

Franklin, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was helpful from beginning to end. I will only write one example since it is the one that remained after my first experience in New York. During my first day, a pigeon had relieved itself on my hoodie. I asked one of the female staff members about what the hotel would charge to clean my hoodie. Instead, she recommended a laundromat that was across the street. She not only saved me time but she saved me money. On top of all of that, she answered all my questions regarding what to expect throughout the week since it was the week leading up to the New York City Marathon.
Stayed 6 nights in Oct 2025

10/10 Excellent

Farhad

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in the heart of the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and awsome location.
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a 15 minute walk to the train station and Madison square garden!
Stayed 1 night in Sep 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Bivi

Stayed 4 nights in Sep 2025

4/10 Poor

Shurah

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Broken elevator. Only one worked most of the stay, limited place to eat, horrible area trying to catch taxi or uber! Bell hops/Security was not helpful! I would never stay there again!
Stayed 2 nights in Sep 2025

8/10 Good

Iris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable and convenient
Stayed 3 nights in Sep 2025

6/10 Okay

amanda, las vegas

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
The buffet breakfast was watery eggs, thin hard bacon, french toast, porridge, juice, coffee, diced potatoes. The doors and elevators require tapping your room key, but it doesn't work on first try. The bathroom door was unable to be closed and we had to wait an hour to use the bathroom. The refrigerator barely got cool. The carpet had a bunch of stains. They had an ice machine that also dispensed water. The room had a mini coffee maker.
Stayed 2 nights in Sep 2025

10/10 Excellent

Baozhong, Irving

Stayed 2 nights in Sep 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I've stayed at this hotel in the past two years. It conveniently located to restaurants, a small store, and even a wine shop. The hotel was clean and last month I was alone and it seemed very safe. I will stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Garrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place at Times Square was a great stay for us (2) as we enjoyed the walkability to midtown from the hotel and the overall stay. Room was rather spacious with a clean bathroom. Even better the front desk staff and specifically bag storage staff were even more on point. Super helpful and quick. Thanks
Stayed 1 night in Sep 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Don

Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in manhattan

Great staff, wonderful location, very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Javier

Stayed 1 night in Sep 2025

8/10 Good

Sharnee, Drexel Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok, wished the TV Chromecast worked better, the staff was semi friendly and the breakfast was fair. For the price I wouldn’t stay again. The room didn’t have a microwave. Such an inconvenience
Stayed 3 nights in Sep 2025

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guests skewed rather youth hostel for us, and breakfast was super crowded and ended much too early for a city that never sleeps. Never enough towels for 3 guests in one room even though I left a tip and a note for more towels. Staff in general were excellent. Room was tiny and the beds comfortable. I asked for any upgrade and was told they were completely sold out. When we checked online, there were many larger rooms available for our stay dates, so not sure what that was about. Nice location on 39th, but I will definitely move back farther north next visit.
Stayed 5 nights in Sep 2025

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Kind staff. Clean. Nothing else to complain about.
Stayed 2 nights in Sep 2025