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Hyatt Place New York City/Times Square

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Lobby
Meeting facility
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.0 out of 10
Very good
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(38 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(52 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(120 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(153 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Times Square. Also, Broadway is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Broadway - 8 min walk - 0.7 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 16 min walk - 1.4 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • LaGuardia Airport (LGA) - 38 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk
  • ‪Steak Frites Le Bistro - ‬1 min walk
  • ‪Chi Restaurant & Bar - ‬1 min walk

About this property

Hyatt Place New York City/Times Square

4-star hotel near Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

  • 1 building
  • 520 guestrooms or units
  • 26 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 49-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1597 out of 3200 reviews
Rating 8 - Good. 874 out of 3200 reviews
Rating 6 - Okay. 423 out of 3200 reviews
Rating 4 - Poor. 154 out of 3200 reviews
Rating 2 - Terrible. 152 out of 3200 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff in the heart of the city.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2025

10/10 Excellent

Yusset

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, good position
Stayed 4 nights in Jul 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great! Many different options available and it’s complementary. The shower was a bit small and the wait to get on the elevator is super long since there are almost 30 floors but besides that it’s a great stay. I felt safe and the hotel was very clean. Sleeping in their bed felt like i was on clouds. Overall 8.5/10!
Stayed 1 night in Jul 2025

10/10 Excellent

Jalisa

Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for price

Lobby smelled like there was a sewage issue, but the rooms were great and odor free thank goodness. Great location and walking distance from the train and bus stations. Very spacious room compared to most NY hotels. Staff was very friendly and attentive throughout property. I would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The staff was very nice and friendly. The breakfast food good. Unfortunately, the air conditioning did not work well in the room at night. It was fairly warm, which made it uncomfortable to sleep. You were not able to adjust the temperature.
Stayed 3 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was helpful breakfast SAD not healthy elevators crowded and slow
Stayed 2 nights in Jul 2025

2/10 Terrible

Allison

Stayed 5 nights in Jul 2025

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is comfortable, hallway is quiet
Stayed 1 night in Aug 2025

10/10 Excellent

Chris, Niagara Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Susy, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to everything including transportation and major attractions.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities
Very bad smell as soon as u walk into hotel. Then that’s where breakfast was served. Very friendly staff and great service. Room was small but it is NYC near times sq. Still one of the smaller rooms I’ve stayed at but was clean and had everything you need. Could hear neighbors and doors slamming but again NYC you’re going to get it sometimes.
Stayed 2 nights in Jul 2025

4/10 Poor

Quang Ha

Travelled with family
Liked: Cleanliness, amenities
electric curtain didnt work, stuck closed. aircon is very noisy, sofa bed was not comfort for sleeping. breakfast area was small and crowded. but the hotel had excellent location, minutes walk to time square.
Stayed 2 nights in Jul 2025

10/10 Excellent

Eunah

Liked: Cleanliness
Stayed 3 nights in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice
Stayed 1 night in Jul 2025

2/10 Terrible

Rahul

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Bad lift and broken ac

1-2 Lifts working for 26 floors It will stop at every floor in the morning and evening.. takes more than 15 minutes to come down from the top floor Breakfast time even at 7am is very busy. The room AC was not working when we got there, they tried fixing it and then had to move us at 1am in the night.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2025

10/10 Excellent

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Food was great Comfortable bed Wi-Fi was ok Easy access to train
Stayed 3 nights in Jul 2025

10/10 Excellent

juana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent recommend
Stayed 4 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Jul 2025

8/10 Good

A L

Stayed 2 nights in Jul 2025

6/10 Okay

Elizabeth

Stayed 3 nights in Jul 2025

2/10 Terrible

Anna

Travelled with family
We booked a king room with a pull out sofa since there were three of us traveling. Check-in was at 3pm but our room wasn’t ready until 4:30. The room was small, the bathroom smelled bad, and the phone didn’t work. When we came back to our room in the evening around 10:45 pm for bed and went to open the pull out sofa, it wasn’t a bed, just a small sofa. I went to the lobby and reported this to the front desk. Ultimately, there were no other rooms available and it was close to midnight before we were given a thin mattress I had to sleep on the floor. Very uncomfortable night. They said Expedia would give us 50% of the room cost back which was good, but it was a terrible night. I do not recommend this hotel.
Thin matress on floor I had to sleep on
Short sofa - not a bed
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in May 2025