For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"The hotel was wonderful and our view was fabulous. Lynn from the office was very helpful when we had WiFi issues. The only thing I was disappointed
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Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Scotiabank Convention Centre. Skylon Tower and Clifton Hill are also within 2 miles (3 km).
Renovated in 2016
This smoke-free hotel features 3 restaurants, 2 spa tubs, and an indoor pool. Traveling on business? Take advantage of the 5 conference rooms, business center, and valet parking. Unwind with a drink at one of the 2 bars/lounges and enjoy the free cooked-to-order breakfast each morning.
WiFi, refrigerators
Featuring conveniences like living rooms and refrigerators, the 613 guestrooms also offer WiFi and flat-screen TVs with digital channels. Other amenities include microwaves, minibars, and room service.
Embassy Suites by Hilton Niagara Falls Fallsview ratings based on 259 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Embassy Suites by Hilton Niagara Falls Fallsview
Everyone (58)Couples (14)Family (27)
3 out of 5
Posted by a verified traveller on 1 Sep. 2019
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Comment from Hotel Management
3 Sep. 2019
by AM
Thank you for staying with us and taking the time to rate our hotel. We hope to have you back again!
4 out of 5
Fantastic location near the falls. Inexpensive in the off-season (November).
Posted by Jim, from New Jersey on 10 Nov. 2019
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5 out of 5
The hotel is walking distance to everything the down part is that parking is extremely expensive.
Posted by Lylee on 7 Nov. 2019
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Comment from Hotel Management
7 Nov. 2019
by AK.GuestAssistance
We appreciate your feedback on our hotel and hope to see you again soon!
4 out of 5
Very very busy and so the rather small lobby area normally congested with comings and goings but the facility was excellent.
Posted by a verified traveller on 21 Oct. 2019
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Comment from Hotel Management
21 Oct. 2019
by AM
Thank you for staying with us and taking the time to rate and review our hotel! We appreciate your positive feedback and hope to have you back again!
5 out of 5
Our room had an astounding, spectacular view of Niagara Falls.
Posted by a verified traveller on 20 Oct. 2019
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Comment from Hotel Management
23 Oct. 2019
by AM
Thank you for your kind comments about your recent getaway to our hotel. I am very pleased to hear that you loved our view! I appreciate your positive feedback about the Embassy Suites Niagara Falls! Looking forward to seeing you again!
5 out of 5
Beautiful view and in walking distance to everything! Very clean and staff wonderful
Posted by a verified traveller on 8 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by AM
Thank you for choosing us for your recent stay to Niagara Falls! I am very pleased to hear that you loved our location! We appreciate your positive feedback about the Embassy Suites Niagara Falls. Looking forward to having you back again!
2 out of 5
Embassy Suites is usually our hotel pick when we travel and we have always been happy with the accommodations. However, the Niagra Falls Embassy Suites was a terrible disappointment. The valet parking is $90 a night which is a scam. When we checked in we were told the $488 a night fallside suite we reserved was a city view and only barely visualized the horseshoe falls as we were promised when we reserved the 2 night stay. On check in we were told for only $185 more per night we could upgrade to overlook the falls, again a scam.The continental breakfast food was tasteless. The complimentary evening reception did not have any appetizers as promised but the bartender Patrick was fantastic hence I gave a star. Our room was poorly designed and everything was outrageously over priced. I advise you find a different hotel while visiting Niagra Falls.
Posted by a verified traveller on 7 Oct. 2019
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Comment from Hotel Management
8 Oct. 2019
by AM
Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to best meet and exceed our guests' expectations through training and amenities. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you encountered with comfort and hospitality. Should you return to our area in the future, we would love to have you back, so we may better demonstrate the complete quality stay you expect and deserve.
4 out of 5
Posted by a verified traveller on 20 Sep. 2019
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Comment from Hotel Management
23 Sep. 2019
by AM
Thank you for staying with us and taking the time to rate our hotel. We hope to have you back again!
5 out of 5
Very well maintained property. Loved the closeness to the falls. Staff very friendly.
Posted by a verified traveller on 17 Sep. 2019
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Comment from Hotel Management
17 Sep. 2019
by AM
Thank you for choosing us for your recent stay to Niagara Falls! I am very pleased to hear our staff made your stay pleasant and that you loved our location! We appreciate your positive feedback about the Embassy Suites Niagara Falls. Looking forward to having you back again!
5 out of 5
Posted by a verified traveller on 15 Sep. 2019
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Comment from Hotel Management
16 Sep. 2019
by AM
Thank you for staying with us and taking the time to rate our hotel. We hope to have you back again!
About the Embassy Suites by Hilton Niagara Falls Fallsview
Embassy Suites by Hilton Niagara Falls Fallsview offers its guests 2 spa tubs, an indoor pool, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Business amenities include a business center and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Niagara Falls Fallsview. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Niagara Falls Fallsview was completed in January 2016. This 4-star Niagara Falls hotel is smoke free.
613 guestrooms or units
42 levels
3 dining venues
2 bars or lounges
20000 sq ft of conference space
1858 sq m of conference space
Built in 2003
Cooked-to-order breakfast (free)
Manager's reception (free)
Coffee shop
Poolside lounge chairs
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Convenience store
Gift shop
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
No smoking on site
Family Friendly Amenities
Indoor pool
Separate living room
Grocery/convenience store
Laundry facilities
Arcade/game room
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
Parking
Valet parking (surcharge)
Transport
Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.6 km / 28.3 mi)
Train station: Niagara Falls Station (4.6 km / 2.9 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Embassy Suites by Hilton Niagara Falls Fallsview offers 613 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate living rooms. Flat-screen televisions come with digital channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Niagara Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Separate bedroom
Living room
Minibar
In-room dining (limited hours)
Flat-screen television
Digital channels
Movies for purchase
Refrigerator
Microwave
Coffee maker
Hypo-allergenic bedding
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.
T.G.I Fridays - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Keg Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is 18
Special check-in instructions:
Guests arriving or departing on NFL game day are subject to additional parking and check-in restrictions. please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 5 children stay free when using existing bedding.
Rollaway/extra beds are available for CAD 1.0 per day.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Only service animals are allowed
Debit cards
Number of children who can stay free - 5
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: CAD 100 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
Valet parking fee: CAD 70 per night (in/out privileges)
Rollaway bed fee: CAD 1.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Embassy Suites Hilton Hotel Niagara Falls Fallsview
Embassy Suites Hilton Niagara Falls Fallsview
Embassy Suites Niagara Falls Fallsview
Niagara Falls Fallsview Embassy Suites
Embassy Suites Hilton Niagara Falls Fallsview Hotel
Embassy Suite Niagara Falls
Embassy Suites Niagara Falls
Niagara Falls Embassy Suites
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
Embassy Suites by Hilton Niagara Falls Fallsview Niagara Falls
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
