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"We stayed in a Villa. The key to our doors worked only sometimes. One night it was after hours, and the key would not work and there was no one working the front desk. Luckly the back door was unlocked, or we would not have been able to get in. The Villa was poorly cleaned. We found chicken bones, cups and toys in the bedrooms. My son stayed in a cabin and he had mice. We have videos of mice running in and out his food on the counters. When asked to speak to a manager he/she would not come out to speak to us. The same manager called the police. Nothing but kids working. Poor management."

"Loved the atmosphere, but food was average."

"Great proximity to historic Galena. Good breakfast and ample parking."

"I would not recommend this hotel. I checked in on March 15 and left immediately after seeing the condition of the room. The bed was dirty with hair on it, there were ants in the bathroom, and it was obvious the room had not been properly cleaned. On top of that, some of the outlets didn’t work. The entire room felt unsanitary and uncomfortable. I went to the front desk right away to cancel, and they told me they couldn’t switch my room and that I would need to dispute the charge with my bank. I ended up leaving that same night and booking somewhere else. I did not stay here at all. The staff was absolutely horrible. Very disappointing experience."

"The staff is friendly and check in was easy. The renovated rooms are nice and I felt like they were clean. There was some wear and tear on some of the furniture. There was a coffee maker but no water to use in it. No vending machines on the floors to buy water. The breakfast however was awful. No juices, sausage was totally out. There were biscuits but no butter. Potatoes were not good. There was some kids yogurt and some cereal.. A gallon of milk. Needless to say, we didn't eat it and we left. Worst breakfast I have had in a hotel ever. So we paid 30 bucks to get breakfast somewhere else. Luckily, we were only there a night. The elevator needed major cosmetic work. The outside of it had paint peeling off. There is a lot easy maintenance that could go on but hasn't. Didn't use the pool so unsure how that area was. Overall it was ok but alot of money for what we got. Wont book again. "

"Clean room. Family friendly. Great pool. Helpful staff."