"I had a really nice stay at this hotel. The staff is really friendly. The rooms were very spacious with coffee makers in them. I love the game room an ... " More

By a verified traveller on Tue 20 Mar 2018

Enter dates to see availability

Hotel Description

Family-friendly 3-star hotel near Walt Disney World® area

In Kissimmee

You'll find Walt Disney World® area and Walt Disney World® Resort within 2 miles (3 km) of this Kissimmee hotel. Also, Disney's Animal Kingdom® Theme Park is within 3 miles (5 km) and ESPN Wide World of Sports is within 6 miles (10 km).

3 outdoor pools

This smoke-free hotel features 3 outdoor pools, a fitness center, and a restaurant. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at the poolside bar and enjoy perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 475 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, private yards, and LED TVs with satellite channels.

Standard Room, 2 Double Beds (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$61 per night

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (with Bunk Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Maingate Lakeside Resort ratings based on 391 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Maingate Lakeside Resort

Everyone (86) Couples (3) Family (10)
4 out of 5
The room was freshly cleaned. The staff were nice but long line at check in.

Posted by on 18 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Mar. 2019 by Maingate Lakeside Resort

Thank you for the review and we hope to see you again

1 out of 5
This property was nasty, and the staff was very rude. Me and my family hated this place. This place doesn't look like anything on those pictures. The room wasn't even clean and nothing worked. I would never stay here again i don't care what it costs.

Posted by on 17 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Mar. 2019 by Maingate Lakeside Resort

We do apologize for the inconvenience

4 out of 5
Great for the price. Coffee maker didnt work and the cleaning staff knocked on my door at 9am wanting to clean and woke us up. Breakfast was good at a great price.

Posted by on 10 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

19 Mar. 2019 by Maingate Lakeside Resort

Thank you for the review and we do apologize for the inconvenience

2 out of 5
Really old units rust in bath tub I think the bed had bed bugs

Posted by on 5 Mar. 2019

Was this review helpful to you?
Comment from Hotel Management

9 Mar. 2019 by maingate lakeside resort

I can assure you that we have regular pest control in our hotel rooms. Thank you for staying.

2 out of 5
If my trip plans had included one or more "hang around the hotel" days, I would have considered what I paid here to be a sunk cost and booked another hotel. When I made it to my room,there was stucco from the ceiling all over the carpet and beds. The first full day, housekeeping took the washcloths and I did not get new ones until the last (5th) day. As it was, my son and I only slept there (and used the pool twice - not sure if it was supposed to be a saltwater pool, but the water was salt-y, and didn't smell or taste at all of chlorine.) I'd rate this a 1.5 star hotel at best. Forget the "free shuttle to theme parks" if you're doing Universal or Sea World, as the set schedule leaves you with very limited park time (Universal leaves at 11:30, picks up at 6.) Disney shuttles slightly better, but I did not do Disney this trip.

Posted by on 28 Feb. 2019

Was this review helpful to you?
3 out of 5
The wifi connection was not good. I like how they clean the room

Posted by on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Feb. 2019 by maingate lakeside resort

Thank you for staying, we hope to make improvements soon.

2 out of 5
property was in great disrepair , room smelled and mold in shower. definitely not the hotel as shown in the pictures.

Posted by on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Feb. 2019 by maingate lakeside resort

Thank you for staying and sorry you didn't enjoy your stay more.

4 out of 5
bathroom was in need of some repair, ceiling was peeling and light was dim

Posted by , from Flat Rock, MI on 19 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

26 Feb. 2019 by maingate lakeside resort

Thank you for your comments which will be taken care of quickly.

2 out of 5
We came in to a dirty, run down room. I was very uncomfortable with the look of this place. Very, very old and there was trash left all over the floor by the previous occupants. Very thin covers, very few cable channels. Hardly any hot water. We were very unhappy with our stay.

Posted by on 11 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Feb. 2019 by maingate lakeside resort

Thank you for staying and providing us with your concerns which are being looked into.

2 out of 5
Hot water was out in the evening I couldn't take a shower before my flight left. Manager refused to return phone calls

Posted by on 9 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

27 Feb. 2019 by maingate lakeside resort

Apologies from management, problem is fixed.

Property Features

As a guest of Maingate Lakeside Resort, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Maingate Lakeside Resort. Free self parking is available. This 3-star Kissimmee hotel is smoke free.

  • 475 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (37.1 km / 23 mi)
  • Property shuttles: Free area shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Maingate Lakeside Resort offers 475 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Private outdoor space
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

The Greenhouse - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No cribs (infant beds) available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 per person (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maingate Lakeside Resort Kissimmee
  • Maingate Lakeside Kissimmee
  • Maingate Lakeside
  • Maingate Lakeside Hotel Kissimmee
  • Best Western Lakeside Florida
  • Best Western Lakeside Kissimmee
  • Best Western Lakeside Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe

Book a stay now-June 30, 2019 for travel January 1-June 30, 2019 in a rate plan displaying the “50% Show tickets discount” tag and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.