"I had a really nice stay at this hotel. The staff is really friendly. The rooms were very spacious with coffee makers in them. I love the game room an ... " More

By a verified traveller on Tue 20 Mar 2018

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Hotel Description

Family-friendly 3-star hotel near Walt Disney World® area

In Kissimmee

You'll find Walt Disney World® area and Walt Disney World® Resort within 2 miles (3 km) of this Kissimmee hotel. Also, Disney's Animal Kingdom® Theme Park is within 3 miles (5 km) and ESPN Wide World of Sports is within 6 miles (10 km).

3 outdoor pools

This smoke-free hotel features 3 outdoor pools, a fitness center, and a restaurant. There's fun for all ages with mini golf and a children's pool, and families will appreciate the onsite laundry facilities. Unwind with a drink at the poolside bar and enjoy perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 475 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, private yards, and LED TVs with satellite channels.

Standard Room, 2 Double Beds (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$52 per night

Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed (with Bunk Bed)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Double Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Maingate Lakeside Resort ratings based on 380 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Maingate Lakeside Resort

Everyone (84) Family (2)
2 out of 5
Charged an extra $11.00 per room as “resort fee” locally, after already paying Expedia $6.64 property fee!

Posted by on 29 Dec 2018

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Comment from Hotel Management

5 Jan 2019 by maingate lakeside resort

I am sorry for any misunderstanding but this fee is mentioned on website as total cost of room and is not an extra charge.

1 out of 5
The room smelled straight up like smoke. Ridiculously over priced for what we got

Posted by on 20 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by maingate lakeside resort

I am sorry you did not enjoy your stay.

4 out of 5
Had some issues with checking in..but other than that..it was fine.

Posted by , from Florida on 22 Oct 2018

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1 out of 5
Paint pealing off walls, NO microwave, great housekeepers, NO golf course, NO workout room...just not a resort. Qualifies for local motel status only

Posted by , from TX on 11 Aug 2018

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Comment from Hotel Management

19 Aug 2018 by maingatelakeside

Thank you for your feedback. I am sorry you did't get a chance to enjoy the mini golf and workout room, we do have them.

1 out of 5

Just don't.

Pros: Nothing.
Cons: Get a bulldozer.
Location: Location was fine.
The carpet was wet from humidity, and the smell was bad (mildew?). The beds: one full and one twin (not two queens). The ceiling has water stains. The bathroom has mold, and although the shower walls were new, the tub had a HUGE chip in its floor. Not even the door stopper on the bathroom wall was in working order. The cabinet housing the fridge was missing its door. There were no accessible elevators from the outside to carry large suitcases. The wallpaper "border" near the ceiling was coming off the wall. This is the kind of room you need if you're just looking for someplace to sleep off a night of drinking.

Posted by , from Austin, TX on 14 Jun 2018

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Comment from Hotel Management

23 Jun 2018 by Maingate Lakeside Resort

I am sorry to hear but thank you for your feedback.

1 out of 5

Terrible

Only stayed one night.The shower didn’t work. We told the front desk two times and twice they said someone will be right up. No one ever came! They didn’t allow us to switch rooms. They just kept saying the are sending someone to fix it. There were black curly hairs all over the bathroom. The water from the shower just kept running all night and didn’t stop but we couldn’t get it to turn on fully to be able to take a showe. The bathroom door got stuck and had to pull hard to get out. When we checked out we spoke to a manager about the problems and he gave us only a $10 credit for the trouble! Terrible overall! We will never stay there again.

Posted by , from florida on 21 Mar 2018

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Comment from Hotel Management

26 Mar 2018 by maingatelakeside

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

5 out of 5

Very clean and spacious. Hotel staff very nice.

I had a really nice stay at this hotel. The staff is really friendly. The rooms were very spacious with coffee makers in them. I love the game room and the shuttles to the theme parks. I love the omelet bar in the breakfast buffet.

Posted by on 20 Mar 2018

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2 out of 5

Stay

The only good thing about the hotel was the breakfast and the staff that seated you and servers you Wi-Fi was bad front staff was rude they never picked up accomendate your request

Posted by on 25 Feb 2018

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Comment from Hotel Management

28 Feb 2018 by maingatelakeside

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

1 out of 5

And absolutely miserable vacation

And absolutely miserable vacation,I went to the front desk every day of my stay they took money from my account every day without my knowledge they said that that's what they do the system is messed up so the robbing people my ceiling in the bathroom leaked . There was bugs flying all in the bedroom . Felt like we were getting bit on the bed at night time . Go to open up my window and there was puke or some kind of disgusting substance all over the curtains I have took in pictures and contact my lawyer they have not refunded my money back when they said that they would .

Posted by on 19 Feb 2018

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Comment from Hotel Management

26 Feb 2018 by maingatelakeside

Thank you for your valued feedback and for being our guest. We would like to express our apologies for any troubles and/or dissatisfaction you may have had with your stay. We are committed to guest satisfaction and assure we will look into your concerns. Thank you.

5 out of 5

Loved it

The staff was quick to proses my paper work my room was grate everything was awesome will boik again

Posted by , from Florida on 16 Feb 2018

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Property Features

As a guest of Maingate Lakeside Resort, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Maingate Lakeside Resort. Free self parking is available. This 3-star Kissimmee hotel is smoke free.

  • 475 guestrooms or units
  • 2 levels
  • 11 buildings
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (37.1 km / 23 mi)
  • Property shuttles: Free area shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Maingate Lakeside Resort offers 475 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Private outdoor space
  • LED television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

The Greenhouse - This restaurant specializes in American cuisine and serves breakfast only.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 11.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 per person (approximately)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maingate Lakeside Resort Kissimmee
  • Maingate Lakeside Kissimmee
  • Maingate Lakeside
  • Maingate Lakeside Hotel Kissimmee
  • Best Western Lakeside Florida
  • Best Western Lakeside Kissimmee
  • Best Western Lakeside Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

50% Off Shows including Pirate’s Dinner Adventure and Mango’s Tropical Cafe

Book a stay now-June 30, 2019 for travel January 1-June 30, 2019 in a rate plan displaying the “50% Show tickets discount” tag and receive 50% off the price of shows through Pirate’s Dinner Adventure or Mango’s Tropical Cafe.


Full details provided at check-in. Reservation for excursions must be made by visiting the Local Expert concierge desk located in the hotel lobby. Shows must be purchased by June 30, 2019, for redemption by June 30, 2019. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows through Pirate’s Dinner Adventure or Mango’s Tropical Café in Orlando carried by Local Expert. Additional tickets may be purchased at the regular retail rate. Taxes are included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.