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Renaissance Orlando Airport Hotel by Marriott

4-star property
5445 Forbes Pl, Orlando, FL 1-855-887-0424
4.4 out of 5
Excellent!
See all 27 travelocity Reviews

"Nice and close to the airport. At check in at 3:45 pm was informed the room wasn't ready. Received call about 45 min later to confirm readiness. " More

By a verified traveller on Thu 13 Apr 2023

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Hotel Description

Hotel perfectly located for exploring Airport North

Airport North stay

With a stay at this Airport North hotel, you'll be within 6 miles (10 km) of Florida Mall and 12 miles (20 km) of VA Medical Center at Lake Nona. Dr. Phillips Center for the Performing Arts and Orlando International Premium Outlets are within 12 miles (20 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's a 24-hour gym on site, and a 24-hour front desk and a terrace are also provided.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
CA $189* Per night/room 2 May - 3 May

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Orlando Airport Hotel by Marriott ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Orlando Airport Hotel by Marriott

Everyone (19) Business (1) Family (3)
4 out of 5
Nice and close to the airport. At check in at 3:45 pm was informed the room wasn't ready. Received call about 45 min later to confirm readiness.

Posted by on 13 Apr. 2023

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Comment from Hotel Management

15 Apr. 2023 by General Manager

Dear Paul, Thank you for your recent stay at the Renaissance Orlando Airport Hotel. We were pleased you enjoyed our convenient location. However, we genuinely regret the wait time you experienced during check-in and the inconvenience this caused. We are grateful for your patience and value your feedback as we continually strive to improve our overall guest experience. Thank you again, and we hope to welcome you back the next time you are in the Orlando area. Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

4 out of 5

Posted by on 30 Jul. 2023

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Comment from Hotel Management

1 Aug. 2023 by General Manager

Dear Colleen, Thank you for your nice rating and for letting us know that your stay at Renaissance Orlando Airport was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

5 out of 5
Great stay!

Posted by on 12 Mar. 2023

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Comment from Hotel Management

13 Mar. 2023 by General Manager

Dear Valerie,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Renaissance Orlando Airport Hotel by Marriott your home away from home whenever your travels bring you to our area.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

5 out of 5

Posted by on 29 Jan. 2023

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Comment from Hotel Management

9 Mar. 2023 by General Manager

Dear Alan,Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We hope you will make Renaissance Orlando Airport Hotel by Marriott your home away from home whenever your travels bring you to our area.Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

5 out of 5

Posted by on 11 Dec. 2022

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Comment from Hotel Management

21 Mar. 2023 by General Manager

Dear Betty, Thank you for the perfect rating. We are glad you had a wonderful time at the Renaissance Orlando Airport Hotel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Regards,Charles Moore,General ManagerRenaissance Orlando Airport Hotel

5 out of 5
Great customer service we got there after a flight delay and the people they were really nice or able to assist us in properly put us in a room the hotel is clean very nice and after all the most important thing with the customer service experience that we received

Posted by on 22 Aug. 2022

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Comment from Hotel Management

23 Aug. 2022 by General Manager

Dear Alexander, Thank you for taking the time to provide feedback about your stay at Renaissance Orlando Airport Hotel. We regret you were stranded at the airport due to a flight delay, but we are glad our hotel was able to provide you with a pleasant stay. We were also pleased to read that our associates exceeded your expectations during your stay and that you loved our thoughtful hospitality. We will enjoy sharing your comments with all of them, and we look forward to your next visit! Regards,Charles MooreGeneral ManagerRenaissance Orlando Airport Hotel

5 out of 5
I arrived very early in the morning from my flight and although I asked for an early check in, I didn’t receive an answer. Front desk agent did everything in her power to have a room for me. Grateful for that! Yvonne from the restaurant is EXCELLENT. Room was huge, clean and in perfect condition. Would stay again definitely !

Posted by on 17 Oct. 2021

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Comment from Hotel Management

18 Oct. 2021 by General Manager

Dear Sylvette, thank you for taking the time to write the review. We are glad to know you were pleased with our comfortable accommodations and how our front desk associate took great care of you at the time of check-in. We are also delighted to read you were impressed with our colleague, Yvonne, and will be sure to pass along your kind words. Thank you again for choosing Renaissance Orlando Airport, and we are excited about your next visit. Sincerely, Charles Moore, General Manager, Renaissance Orlando Airport Hotel

5 out of 5

Posted by on 11 Jul. 2021

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Comment from Hotel Management

23 Jul. 2021 by General Manager

Dear Guest, thank you for rating your stay at the Renaissance Orlando Airport Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Charles Moore, General Manager, Renaissance Orlando Airport Hotel

2 out of 5

Posted by on 2 Jun. 2021

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Comment from Hotel Management

12 Jun. 2021 by General Manager

Dear Guest, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Charles Moore, General Manager

1 out of 5
I liked how the valet guy opened my Uber door for me waited for me to get in to close it. Front desk manager was super nice.Too many discrepancies in the room and I’m still disappointed in this $15 martini the lady asked for feedback I said I don’t taste lemon juice she said ok I’ll fix it and brought me another one when I only took two sips out the first drink so did you charge me for two? $30.84 for a dry quesadilla and $15 for a martini no one greeted me I had to acknowledge them on top of a dirty duvet and I didn’t even mention the pillowcases in the other review. It’s covid that’s like voluntary manslaughter leaving dirty linen in those rooms. Save your money I don’t do room attendants who perform shortcuts. I tipped the lady too so why double charge me for a martini you messed up on.

Posted by on 28 Mar. 2021

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Comment from Hotel Management

9 May 2021 by General Manager

Dear Guest, thank you for choosing our hotel. We were pleased to read that you enjoyed your overall stay with us, and appreciate your feedback about the areas where it did not go as well as you would have liked. Please accept our apologies for the inconveniences caused to you, and rest assured that we will be sharing your review with our management team. Thank you again for your honest review. We hope that you will give us another opportunity and stay with us again in the future. Sincerely, Charles Moore, General Manager

About the Renaissance Orlando Airport Hotel by Marriott

Location 5445 Forbes Pl, Orlando, FL 32812

Property Features

Renaissance Orlando Airport Hotel by Marriott offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 18 meeting rooms. Event space at this hotel measures 19999 square feet (1858 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Renaissance Orlando Airport Hotel by Marriott. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This Orlando hotel is smoke free.

  • 1 building
  • 297 guestrooms or units
  • 9 levels
  • 19999 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Brightline Orlando Station (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking, self parking, and extended parking available for a surcharge

Room Amenities

Renaissance Orlando Airport Hotel by Marriott offers 297 accommodations with safes and coffee/tea makers. 55-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers. This Orlando hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • In-room dining
  • Smart television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 9:00 AM.

Renaissance Orlando Airport Hotel by Marriott has a restaurant serving breakfast, lunch, and dinner.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.95 for adults and USD 8.00 for children
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 18 per night
  • Valet parking fee: USD 23 per night
  • Extended parking fee: USD 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Airport Hotel Marriott
  • Renaissance Orlando Airport
  • Renaissance Orlando Airport Hotel Marriott
  • Renaissance Orlando Airport Marriott
  • Renaissance Orlando Airport Hotel by Marriott Hotel
  • Renaissance Orlando Airport Hotel by Marriott Orlando
  • Renaissance Orlando Airport Hotel by Marriott Hotel Orlando

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.